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Hotel Crown Hills Kumamoto

2.5 star property
Rejuvenate with professional massages at this Chuo Ward retreat, offering dry cleaning and free bike rentals to enhance your stay.

Choose dates to view prices

Hotel Crown Hills Kumamoto in Chuo Ward offers practical services like dry cleaning and laundry. Guests enjoy the full-service spa and sauna after visiting Kumamoto Castle. Free in-room WiFi keeps you connected, and complimentary bikes provide a fun way to explore the area.

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
The current price is ₩56,468
₩68,327 total
Apr 5 - Apr 6

Room options

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Showing 17 of 17 rooms

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Soundproofing, free WiFi, bed sheets

Single Room, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

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Single Room, Smoking | Soundproofing, free WiFi, bed sheets

Single Room, Smoking

  • Sleeps 1
  • 1 Twin Bed

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Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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Double Room, Smoking | Soundproofing, free WiFi, bed sheets

Double Room, Smoking

  • Sleeps 2
  • 1 Double Bed

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Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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Soundproofing, free WiFi, bed sheets

Twin Room, Smoking

  • Sleeps 2
  • 2 Twin Beds

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Soundproofing, free WiFi, bed sheets

Semi-double room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Semi-double room, Smoking

Soundproofing, free WiFi, bed sheets

Semi-double room, Smoking

  • Sleeps 2
  • 1 Twin Bed

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Soundproofing, free WiFi, bed sheets

Double Room-Non-Smoking

  • Sleeps 2

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Soundproofing, free WiFi, bed sheets

Double Room-Smoking

  • Sleeps 2

View all photos for Single Room-Non-Smoking

Soundproofing, free WiFi, bed sheets

Single Room-Non-Smoking

  • Sleeps 1

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Television

Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Twin Room-Smoking

Television

Twin Room-Smoking

  • Sleeps 2

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Soundproofing, free WiFi, bed sheets

Single Room-Smoking

  • Sleeps 1

View all photos for Semi-Double With Bath, City View

Soundproofing, free WiFi, bed sheets

Semi-Double With Bath, City View

  • Sleeps 2

Single Room, Smoking ([Smoking] Semi-Double)

  • Sleeps 2

Double Room-Smoking-Eco Plan (No Daily Cleaning)

  • Sleeps 2
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About the neighborhood

Chuo Ward, a neighborhood in Kumamoto, is home to Hotel Crown Hills Kumamoto. Kumamoto Castle and Sakura-no-baba Josaien are local landmarks, and some of the area's attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Visit our Kumamoto travel guide
Map
67-1 Karashimacho Chuo Ward, Kumamoto, Kumamoto, 860-0804

What's nearby

  • Kumamoto_ShinshigaiShotengai_553248621562271767_08
    Sunroad Shinshigai Shopping Street
    6 min walk - 0.5 km
  • Kumamoto_KumamotoCityHall_553248621532762754_04
    Kumamoto City Hall
    10 min walk - 0.9 km
  • On 14 April 2016, a massive earthquake (magnitude 6.2) struck Kumamoto prefecture and damaged numerous structures of the Kumamoto Castle complex including the main castle. Routes and pathways were still open and available for visitors. During our visit, efforts for reconstruction of Kumamoto castle were under way as can be seen in the background of this photo. The Uto Yagura turret (foreground), on the other hand, survived the quake and remains intact.
    Kumamoto Castle
    14 min walk - 1.2 km
  • Kumamoto-jo Hall
    4 min walk - 0.4 km
  • Sakura Machi Kumamoto
    4 min walk - 0.4 km

Getting around

  • Kumamoto Minami Station
    8 min drive
  • Suidocho Tram Stop
    18 min walk
  • Kumamoto Airport (KMJ)
    46 min drive

Restaurants

  • 黒亭
    3 min walk
  • 湯上り処Sola
    3 min walk
  • 寿司じじや
    3 min walk
  • 三笠うどん
    4 min walk
  • くまBAR
    6 min walk

About this property

Hotel Crown Hills Kumamoto

Hotel near Kumamoto Castle
Take advantage of dry cleaning/laundry services, a full-service spa, and a sauna at Hotel Crown Hills Kumamoto. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An elevator, luggage storage, and a vending machine
  • Free newspapers
Room features
All 90 rooms boast comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:30 AM for a fee: JPY 800 for adults and JPY 800 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 800 for adults and JPY 800 for children
  • Uncovered self parking fee: JPY 800 per night (in/out privileges)
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Crown Hills Kumamoto
Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel
Hotel Crown Hills Kumamoto Kumamoto
Hotel Crown Hills Kumamoto Hotel Kumamoto

Frequently asked questions

Is Hotel Crown Hills Kumamoto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Crown Hills Kumamoto?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Crown Hills Kumamoto on Apr 5, 2026 start from ₩56,468, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 800 per night.

What time is check-in at Hotel Crown Hills Kumamoto?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of JPY 1000 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Crown Hills Kumamoto?

Check-out is at 10 AM. Late check-out is available for JPY 1000 (subject to availability).

Where is Hotel Crown Hills Kumamoto located?

Located in Chuo Ward, this spa hotel is within 1 mi (2 km) of Kumamoto-jo Hall and Kumamoto Castle. Sakura Machi Kumamoto and Sunroad Shinshigai Shopping Street are also within 10 minutes. Suidocho Tram Stop is 18 minutes by foot and Kumamoto Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Crown Hills Kumamoto Reviews

6.8

6.4

Cleanliness

6.6

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 56 reviews
Rating 8 - Good. 18 out of 56 reviews
Rating 6 - Okay. 20 out of 56 reviews
Rating 4 - Poor. 7 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Jazz bars nearby. Breakfast was Japanese and the kinpira burdock root salad was delicious
Stayed 2 nights in Mar 2026

8/10 Good

Ryo

大浴場入れなかったけど １階の漫画コーナーが良かった
Stayed 1 night in Dec 2025

6/10 Okay

HIDEYUKI

Liked: Cleanliness
客室の古さは否めないが清掃は行き届いています。 隣の部屋の排水の音が響くのが気になるが、これは諦めるしかない。 朝食のメニューは料金を考えれば妥当。朝食会場のスタッフは元気がいいです。
Stayed 1 night in Nov 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

湿気が多いのかな？

出張の1泊のみなのでそこまで不満は無いが、旅行での宿泊なら選ばないかも。フロント周辺でも古い感じの臭いがあり、部屋でも若干感じる。 お風呂のカビはカビキラーなどで取れると思うが、何故やらないのか？やってもすぐ増殖するのか？ エアコンを点けっぱなしにしても布団の湿気が取れない感じで、寝心地は快適とは言えなかった。 朝食は満足です。
Stayed 1 night in Jul 2025

2/10 Terrible

桜

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
マンションと一体になっている為駐車場が分からないです。それによりトラブルになりました。 駐車場についても説明もありません。 そもそも駐車場代別なら泊まらなかったです。 部屋に入ってすぐに異臭(前の宿泊者の汗臭？)きつかったです。 シャワーの出方がおかしくほぼホースで洗ってるのと変わらなかったです。
Stayed 1 night in Jul 2025

6/10 Okay

Motoharu

値段相応、安く泊まりたい方には最適
Stayed 1 night in Jun 2025

4/10 Poor

Tomoyuki

Disliked: Cleanliness, amenities, property conditions & facilities
色々と設備が古く、修繕も追いついていません。部屋のドアガードは壊れ、古い鍵タイプのホテル鍵のみ。部屋のシャワーカーテンは浴槽の高さギリギリで、シャワーを使うと水浸しになります。ロビーも少し変わった匂いがしました。
Stayed 2 nights in Apr 2025

6/10 Okay

koji

Disliked: Cleanliness, property conditions & facilities, room comfort

古いホテル

古い建物なので所々メンテナンスが必要。　大浴場は広くてよかった
Stayed 1 night in Mar 2025

6/10 Okay

SATOMI

Disliked: Amenities
古い。壁も薄いのか、他の部屋の人の咳などがよく聞こえる。エレベーターが遅く1大しかないので混む。歯磨きなどもフロントから自分でもっていくシステムで、歯ブラシくらいは部屋においといてほしい。翌日荷物を預けて昼頃取りに行ったが、その時の対応の人の態度がぶっきらぼうだった。、
Stayed 1 night in Dec 2024

6/10 Okay

Takeshi

Disliked: Cleanliness, amenities, property conditions & facilities
ありがとうございました
Stayed 1 night in Sep 2024

4/10 Poor

???

Disliked: Cleanliness, property conditions & facilities
清潔さが少し厳しいと思いました。あとWifiが、弱過ぎて、ネット漫画さえ、読みにくく感じました
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service

ビジネス滞在向き

昔ながらのホテル、といった佇まいと内装。朝食会場に至るまでの通路や会場そのものなど、絨毯や壁紙に古さを感じるところがあるので、綺麗さ重視の人にはマイナスポイントかも。シングルルームは思っていたより狭く感じた。ホテル駐車場が満車でもすぐ近くにパーキングがあり、利用時は駐車後24時間800円だった。フロント前にある熊本土産コーナーは商品が充実していて、宿泊者無料のマッサージ機も２台あり、とても良い使い心地だった。
Stayed 1 night in Jun 2024

4/10 Poor

Miki

Disliked: Cleanliness, amenities, property conditions & facilities
大浴場があるとの事で予約したが、男性専用だったので、ガッカリ❗施設の紹介にそれを記入してほしかった！
Stayed 1 night in May 2024

2/10 Terrible

yuki

Disliked: Cleanliness, staff & service, property conditions & facilities
とにかく汚かった。 部屋風呂が狭くトイレ側に大量に水が流れ出て水浸し。排水も悪く最悪。 もう利用したくない。
Stayed 1 night in May 2024

2/10 Terrible

Kazuhisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
施設としてボロボロにもかかわらず、1泊15,000以上もした。 金額に対してコスパが悪い。 一晩中トイレタンクに水が流れっぱなしで、良く眠れませんでした． フロントでは、朝食券を購入したにもかかわらず、朝食無と伝えられるなど、対応に不満ありです。 きっちり日本人スタッフが対応すべきですね。
Stayed 1 night in Nov 2023

6/10 Okay

Kentaro

Disliked: Amenities, property conditions & facilities
バスが狭い。時間が遅いと朝食の卵が無かった。
Stayed 1 night in Sep 2023

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Jul 2023

2/10 Terrible

shuichi

Disliked: Staff & service, amenities, property conditions & facilities
大浴場が使用できず。 部屋飲み用にコップを借りようとしたが、無いとの事。問い合わせに対して フロントの対応が気遣いに欠けている。

6/10 Okay

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
普通のビジネスホテル
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段的にあんなもんかな！
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

繁華街にほどよく近い

市内の繁華街に程よく近いし、駐車場も支払いを済ませると、確保してくれた。枕（低反発）やスタンドも無料で貸し出ししてもらった。静かではあったが、窓からの眺めはイマイチ。ユニットバスのところの汚れやカビが少し気になった。朝はバイキングでごちそうだった。
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

離車站不遠，附近有便利店，酒店裝修有點舊。酒店有單車借出，很方便。酒店有温泉區，但只供男仕使用，有點失望。服務員態度有禮。
Stayed 1 night in Dec 2017

8/10 Good

Plato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適的商務酒店

酒店以商務人士為對像，房間設施比較舊。所謂的浴場只是在一樓的小房間，只招待男性，女性不能享用這設施，同行幾位女性朋友有點失望。
Stayed 1 night in Dec 2017

8/10 Good

おいし

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

細かな地味に嬉しい設備

マッサージチェア、漫画、フリードリンクのコーヒー、温泉、朝食等、地味に宿泊客目線で嬉しいサービスが多くあって、設備等は全体的に古かったが、満足度は高かった。
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
난 좋았다. 성과도 가깝고, 역과도 가깝고, 전체적으로 좋다. 다만 화장실이 좁다.
Stayed 1 night in Aug 2017