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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Hotel with a restaurant, near Kumamoto Castle

Choose dates to view prices

SOTETSU GRAND FRESA KUMAMOTO offers a genuine retreat in Chuo Ward's center. Guests appreciate the attentive staff and convenient on-site restaurant. The hotel provides practical amenities like dry cleaning and luggage storage for hassle-free stays.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Standard Double Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking (For Single Use)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 22 sq m
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
  • 23 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Down duvet
Blackout drapes/curtains
Bidet
Hair dryer
  • 30 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Superior Double Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking（For 3 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（For 3 Adults）

  • Sleeps 3

View all photos for Superior Twin Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking（For 3 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room Non Smoking（For 3 Adults）

  • Sleeps 3

View all photos for Interconnecting Twin Room Non Smoking ＜For 4 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ＜For 4 Adults＞

  • Sleeps 4

View all photos for Comfort Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Twin Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Double Room Non Smoking ＜For 2 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Comfort Double Room Non Smoking ＜For 2 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Standard Twin Room Non Smoking ＜For 2 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Interconnecting Twin Room Non Smoking ＜For 3 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ＜For 3 Adults＞

  • Sleeps 3
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About the neighborhood

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807

What's nearby

  • Kumamoto City Hall - 5 min walk - 0.5 km
  • Sakura Machi Kumamoto - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 7 min walk - 0.7 km
  • Kumamoto Castle - 11 min walk - 1.0 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.6 km

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪資さんうどん - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪ウエスト 生そば居酒屋 - ‬1 min walk
  • ‪龍の家 ワシントン通り店 - ‬1 min walk
  • ‪大衆馬肉酒場 三村 熊本下通り店 - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel near Kumamoto-jo Hall
Close to Kumamoto Castle, SOTETSU GRAND FRESA KUMAMOTO provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-in, and smoke-free premises
  • A 24-hour front desk, luggage storage, and a vending machine
  • A front-desk safe and an elevator
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 247 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • 32-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, electric kettles, and heating

Similar properties

Public bath

CANDEO HOTELS KUMAMOTO SHINSHIGAI

  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 932 reviews
The price is ₩121,967
₩134,162 total
Dec 3 - Dec 4
CANDEO HOTELS KUMAMOTO SHINSHIGAI

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SOTETSU GRAND FRESA KUMAMOTO?

This property doesn't offer parking.

What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?

Check-out is at 11:00 AM.

Where is SOTETSU GRAND FRESA KUMAMOTO located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Shimotori Shopping Arcade, Kumamoto-jo Hall, and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 9 minutes by foot and Fujisakigumae station is 16 minutes.

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SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 918 out of 1253 reviews
Rating 8 - Good. 270 out of 1253 reviews
Rating 6 - Okay. 43 out of 1253 reviews
Rating 4 - Poor. 10 out of 1253 reviews
Rating 2 - Terrible. 12 out of 1253 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Would go back anytime. .
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

8/10 Good

Nozomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location!
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet

I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

SUNG HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will revisit this hotel when I come to Kumamoto.
Stayed 1 night in May 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

Hotel was centrally located. Breakfast was good. Overall a good stay
Stayed 3 nights in Oct 2024

8/10 Good

florence

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and neighbour sister car parking is near
Stayed 2 nights in May 2024

8/10 Good

YUGO

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

8/10 Good

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Location was excellent. It was literally next door to an arcade with loads of restaurants, cafes and combinis. Easy access and 10 mins walking to Kumamoto Castle and the Sakura a hi mall
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and professional staff

Fast and professional staff. Quick check in. Detail introduction of hotel facilities. Rooms are very clean. Super close to large shopping and dinning areas.
Stayed 1 night in Jun 2024

10/10 Excellent

MAKOTO

Liked: Cleanliness, amenities, property conditions & facilities
部屋も綺麗で、アメニティも充実していました スタッフの対応も良かったです
Stayed 1 night in Nov 2025

6/10 Okay

Ivan

Liked: Property conditions & facilities
The toilet isn’t clean. It has stains on it ~ it’s rare to see this in Japan as almost every hotel cleans the toilets thoroughly
Stayed 2 nights in Oct 2025

10/10 Excellent

Yasuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
角部屋でしたのでお部屋の広さも申し分なく、また清潔感のあるホテルの室内だったので快適にすごせました。
Stayed 5 nights in Oct 2025

10/10 Excellent

Marco Paul

Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Toshifumi

Liked: Staff & service, amenities, property conditions & facilities
スタッフが丁寧で親切でした また利用したくなりました
Stayed 1 night in Oct 2025

10/10 Excellent

トオル

Liked: Cleanliness, staff & service, amenities
室内は快適。食事やフロントのサービスも良い。 ただ１点、シャワー室にあるべきシャンプーとボディウォッシュのボトルが無く、フロントにもらいに行った。何故かリンスのボトルのみ置かれていた。
Stayed 1 night in Oct 2025

8/10 Good

Cheuk Him

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
這間酒店整體還不錯，房間整潔，一落樓就係商店街同7-11，非常方便，就算下雨也能輕鬆逛街，大堂也有不同的日用品提供給住客，非常貼心。不太好的地方是房間比較細間同埋早餐選擇唔多，但味道還可以的，考慮到價錢都不太貴都還可以的 xD
入口
大堂
房間
Stayed 5 nights in Oct 2025

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前日に急遽予約しました。少し他所のホテルに比べると壁が薄いかなという印象が相鉄ホテルですが部屋の中は新しいのもあって快適でした。水回りの水滴汚れが一年でこれだと先が少し勿体無い様な気がするので水回り清掃頑張って欲しいです。　とても綺麗でベッドも寝心地よくって快適でした。ありがとうございました。
Stayed 1 night in Oct 2025

6/10 Okay

takeshi

Disliked: Cleanliness
繁華街近い。 基本的に問題はない。 今回は壁にホコリが結構付いていたので残念。
Stayed 1 night in Sep 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋はとても清潔で朝御飯も美味しく、2日間快適に過ごすことができました。ありがとうございました。
Stayed 2 nights in Sep 2025

10/10 Excellent

RITSUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こちらまだ新しく綺麗、立地も最高、駐車場も近くコンビニお隣、 自動チェックインだけど 丁寧に教えていただきました アメニティもキチンと揃ってます また宜しくお願い致します
Stayed 1 night in Sep 2025

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料金は安く、スタッフの対応やサービスは素晴らしかったです。またアメニティも豊富でした。清掃も非常に丁寧だったと思います。 エレベーターはカードキーを使用しないと操作できないので、安心して過ごせました。 また熊本に行く際は利用させていただきたいと思います。ありがとうございました。
Stayed 4 nights in Sep 2025

10/10 Excellent

直哉

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントスタッフの対応は爽やかで、室内は、清潔感が保たれ居心地が良かったです。
Stayed 1 night in Sep 2025