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Crowne Plaza ANA Kushiro by IHG

3.5 star property

Choose dates to view prices

Experience the vibrant city life at Crowne Plaza ANA Kushiro, an IHG Hotel. Unwind in a luxurious spa treatment or enjoy Japanese cuisine at one of the 3 on-site restaurants. Connect to WiFi, stay fit with gym access and appreciate helpful services like dry cleaning/laundry and porter assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
The current price is ₩163,548
₩235,592 total
May 23 - May 24
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Breakfast is not included in the rate plan for children age 12 or younger. Additional fees apply.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza ANA Kushiro by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza ANA Kushiro by IHG?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza ANA Kushiro by IHG on May 23, 2026 start from ₩163,548, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1000 per day.

What time is check-in at Crowne Plaza ANA Kushiro by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza ANA Kushiro by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza ANA Kushiro by IHG located?

Located in the heart of Kushiro, this hotel is steps from Kushiro Harbour and Kushiro Fishermen's Wharf. Nusamai Bridge and Kushiro Children's Museum Kodomo Yugakukan are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 200 out of 424 reviews
Rating 8 - Good. 155 out of 424 reviews
Rating 6 - Okay. 45 out of 424 reviews
Rating 4 - Poor. 17 out of 424 reviews
Rating 2 - Terrible. 7 out of 424 reviews

Reviews

Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
Nice room, breakfast was excellent.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort bed, spacious room size
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

LIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay.

Watching fireworks from room window facing river. Wonderful experience.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Ka Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs but not a great choices for breakfast buffet in the hotel's restaurant. Hotel car park is full and we need to park somewhere outside.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights stay in Kushiro

The hotell is very nice, clean and the staff is so helpful. When we got there all our luggage got carried in and brought up to our room for us. The gym was clean and spacious, but could have had more equipment like weights. The breakfast was not our favourite and nothing like the picture in our room. The location is great and really close to several good restaurants.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Rulian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience in this hotel!

This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had both Japanese items and western stuff, very good. We are extremely pleased with this hotel and their provisions. Definitely recommend it and will stay here again if we come back to Kushiro!
View from our window
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort

A delightful stay in Kushiro

Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Alice

The is a very old and dated hotel that is in dire need of a renovation. The rooms were small by Crown Plaza standards and the morning breakfast offered very limited choices for those who prefer Western food. There were quite a few Western guests at the hotel during our stay, so they have a clientele that is pretty international. Even the quality of the Japanese breakfast was far from impressive. We have been traveling for three weeks in Hokkaido and have sampled many Japanese breakfasts. This was one of those at the lower end of the scale. There is a car park for those who drive, but it is not free. Nearby, there is a market with quite a variety of restaurants, especially in the evening when more open up. Unfortunately, none of the restaurants offer English menus so you just have to go with the photos and hope for the best. We fared quite well with the picture pointing and enjoyed three meals there.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Yuji

Liked: Cleanliness, amenities
Everything was great.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in depressing area
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Yun

Disliked: Property conditions & facilities, room comfort
Rooms are extremeley small, carpet is old, bathroom is very dated, the hotel could use an update. One saving grace was free laundry machines with a newer gym facility.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for one night
Stayed 1 night in May 2023
Verified

8/10 Good

Leng Seow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of one night stay at Crowne Plaza ANA Kushi

I just want to stay overnight after arriving in Kushiro before going to other places. The srvice, room, etc. are fine, except that I find the room rather samll, even for a single person.
Stayed 1 night in Feb 2023
Verified

4/10 Poor

SHIH-CHEN

Liked: Cleanliness, amenities
Disliked: Staff & service
I have called IHG One Reward - Japan and reported to the customer service about how my safety was violated in this hotel and the fact of the hotel side not trying to solve the problem properly.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

chung hei kenneth

Liked: Staff & service
Disliked: Cleanliness
ok
Stayed 1 night in Jun 2023
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the breakfast, Japanese buffet style. Food I did get was not hot. Did not like the mattress. I paid for breakfast when I bought the reservation, the Hotel did not receive this payment and I had to pay again. Thank You, Gerald Overson
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Yuji

Liked: Cleanliness, staff & service
施設の古さが目立った
Stayed 1 night in May 2026
Verified

6/10 Okay

yi guang

Liked: Cleanliness, staff & service
一般
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Hoi Pun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗衣免費，洗衣機勁新
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

TOSHIKO

Liked: Cleanliness, amenities, property conditions & facilities
部屋が清潔で見晴らしも良かったです。 ジムに行きましたが、ジムも貸切状態でリラックスできました。
部屋からの眺め
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

HIROYUKI

Disliked: Property conditions & facilities, room comfort

個別空調が出来ない。

個別の室内空調が出来ない。室温が高かったので対策を求めたが、冷風機を持ち込んできただけ。結局、室温は下げられなかった。また、暖房を着る事は出来たが、外出する度に暖房が再開されてしまった。前時代の空調システム。
Stayed 1 night in Oct 2025
Verified

8/10 Good

MIKIKO

Liked: Staff & service, amenities
朝食はたくさんのご飯の種類がありました。スタッフさんが優しかったです。ただ施設の古さは少し目立ちました。
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Akihiro

Liked: Cleanliness, amenities
ロケーションよく、朝食も美味しかったです。
Stayed 2 nights in Oct 2025
Verified

8/10 Good

SACHIKO

Liked: Cleanliness, property conditions & facilities
客室はとても綺麗でよかったです。お風呂と洗面がもう少し綺麗だといいなと思いました。
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Hiroo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がとてもとても綺麗、かつ、静かで、 旅の中日の疲れを深い睡眠でとることができました。 釧路一番のホテルでした！ また、来ます！
Stayed 1 night in Sep 2025