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Reviews of Hotel Areaone Kushiro

3 out of 5
Hotel Areaone Kushiro
11-1-2 Suehirocho, Kushiro, Hokkaido

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 167 reviews" "
Rating 8 - Good. 73 out of 167 reviews" "
Rating 6 - Okay. 47 out of 167 reviews" "
Rating 4 - Poor. 12 out of 167 reviews" "
Rating 2 - Terrible. 4 out of 167 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
The hotel is conveniently located near the JR station and the bus terminal. However, the room was rather small, and more like a Japanese "business hotel". The price was a little expensive, given the quality of the room. Breakfast was very average, and the selection limited. Hokkaido is a centre for dairy products and well known for its butter, but the buffet only offers margarine.
Stayed 1 night in Aug 2021

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from 宿泊課　見城 on Aug 18, 2020
この度は、ホテルエリアワン釧路をご利用いただきまして、誠にありがとうございます。 10/10の評価と、高い数字をお付けいただき、スタッフ一同嬉しく思います。 多くのお客様に更にご満足いただけますよう、スタッフ一同日々取り組んでまいります。 ご多忙のところ、貴重なご意見を頂戴いたしまして、誠にありがとうございます。

10/10 Excellent

elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay
Great stay. No frills hotel.
Stayed 1 night in Nov 2018
Response from front staff kenjo on Jul 2, 2019
Thank you very much for using Hotel Area One Kushiro. All the staff are happy to give a rating of 10/10 and a high number. We are pleased with many customers. Thank you very much for your valuable feedback.

10/10 Excellent

Wing Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay.
Nice and quiet hotel to stay. Plenty of parking space.
Stayed 1 night in Jun 2018
Response from 宿泊課　髙橋 on Jun 16, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Businessmans Hotel in Kushiro business area
To be clear - this is a businessman's hotel located in the business district. We used it for a quick one night stop over so it was fine for us - however, perhaps not the best option for tourists (although it is near the JR Kurshiro station). There are NO conbinis within easy walking distance so you would be well advised to make use of the buffet breakfast which, at 800 yen, was good value. The only eating places in the evening are izakya (stand up bars) which were solely for business people. No English menus available. Free car parking is available for hotel guests in two parks just across the road from the hotel. Reception staff were very friendly and helpful although with limited English. The overall condition of the hotel is not new but has been well maintained and was very clean. Bed was somewhat hard but that might be a personal preference. Good onsite laundry facilities. Most importantly - there is nothing vaguely tourist related in the nearby vicinity.
Stayed 1 night in Jun 2018
Response from Front staff　kenjo on Jul 2, 2019
Thank you very much for using Hotel Area One Kushiro. The staff has been at ease in this state of stay, I was generally satisfied. All of our employees will keep in mind that we will carefully serve customers and we will do our best to satisfy our customers more than ever. In addition, please do not consider this hotel as one of the candidates when you come to Kushiro. Thank you very much for your valuable opinions.

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Red crane excursion.
The triple room was very small and lacked any space for three people's suitcases to be stored and accessed with any ease. The hotel staff were friendly and helpful. The breakfast was very good with a variety of Japanese and Western offerings, it was well presented.
Stayed 2 nights in Jan 2018
Response from front staff　kenjo on Jul 26, 2019
Thank you very much for staying at Hotel Area One Kushiro. Also, I would like to thank you again for giving me a word of praise from the breakfast and staff. However, we can not offer comfortable rooms and we are sorry. There are other Japanese-style rooms available for 3 persons, so please consider the room if you have the next opportunity. Thank you very much for your valuable opinions.

8/10 Good

Lok Him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is so good!!!
Good price with very good breakfast, definitely go here again next time to Kushiro.
Stayed 1 night in Oct 2017
Response from front staff　kenjo on Jul 26, 2019
Thank you very much for staying at the Hotel Area One Kushiro, among the many hotels. Also thank you again for having received many compliments. The words of praise from our customers are the encouragement of our staff and our greatest pleasure. Also, if you come to Kushiro, it would be appreciated if you could come to Hotel Area One Kushiro.

10/10 Excellent

warren, newcastle australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantadtic
Staff helpful and friendly Convieniently located Clean and welcoming Breakfast was a bargain
Stayed 1 night in Aug 2017
Response from front staff　kenjo on Jul 31, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

8/10 Good

NicolePeiLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearby to JR station
Stayed here for 1 night. The hotel staff can't speak English but tried to communicate as much as she can. This hotel is like a business hotel within walking distance to washo market and nearby daiso/ Aeon.
Stayed 1 night in Jul 2017
Response from front staff　kenjo on Aug 1, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

8/10 Good

Phawat , Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good location
The hotel is just 5 min walk from JR station and it is also near the restaurants. If you plan to see Japanese crane I think it is better to rent a car, because the bus is quite not often and tourist attractions are far from the city.
Response from front staff　kenjo on Aug 1, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

8/10 Good

Zeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and clean, good accessibility!
Location is great to travel out to natural area via public bus. Restaurant places are available. Near walking distance to JR station and bus terminal. Great value with breakfast! Washing machines are free to use.
Response from front staff　kenjo on Aug 1, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Response from 宿泊課　見城 on May 30, 2019
この度は、ホテルエリアワン釧路をご利用いただきまして、誠にありがとうございます。 10/8の評価と、高い数字をお付けいただき、スタッフ一同嬉しく思います。 多くのお客様に更にご満足いただけますよう、スタッフ一同日々取り組んでまいります。 ご多忙のところ、貴重なご意見を頂戴いたしまして、誠にありがとうございます。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
good breakfast & reasonable price
good service, but the room is little bit outdated
Response from front staff　kenjo on Aug 13, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

6/10 Okay

Verified traveler

Response from front staff　kenjo on Aug 13, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

10/10 Excellent

Hin Ki, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious breakfast
The hotel breakfast is awesome！Good taste and good setting!
Response from front staff　kenjo on Aug 13, 2019
Thank you very much for using Hotel Area One Kushiro. The staff was relieved to see that we were generally satisfied with this stay. I am very pleased to hear your compliments about the breakfast menu. We have an abundance of Japanese, Western, and Chinese products to satisfy many customers. All of our employees will strive to treat customers with care and make our customers more happy than ever. If you come to Kushiro, please consider this hotel as a candidate. Thank you very much for your valuable feedback.

8/10 Good

alan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great location
Only here overnight. Good location for night time eating. Comfortable room. Guest parking easy and adequate.
Response from front staff　kenjo on Aug 13, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

8/10 Good

chi kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from front staff　kenjo on Aug 22, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

8/10 Good

Dat Cheung, Taipei

Liked: Staff & service
Great rate for over it stay
For the rate of US$50 per room per night, we cannot expect more, as for double room they should provide a reasonable bed size fit for 2 adults and 2 chairs in the room
Response from front staff　kenjo on Aug 23, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel areaone kushiro
Hmm it's pretty good
Response from front staff　kenjo on Jul 31, 2019
Thank you for your comment:) Also please use our hotel when you come to Japan. I look forward to seeing you again!

6/10 Okay

Jennifer

10/10 Excellent

WENYING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
smart choice
the lobby is bright and morden, but the room is not new.it is still clean and comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conveniently located
It is a few minutes' walk from the JR station and walking distance to the riverside area. The room is quite spacious per Japan's standard and it's in good condition. The free breakfast is quite decent. Overall, it's a good value choice.

8/10 Good

Matthew, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD PRICE NEAR THE CITY GOOD PARKING.
THEY HELPED ME OUT HUGE. they had space for 2 more nights when I drove for 15 hours, and I was very happy to stay with them awesome breakfast place, and a great hotel if you need to stay in kushiro. a ltittle small, but hey, good service, good hotel, good location, and they give you Pajamas! it was a great place. I would recommend it if ur on a budget. nice area. close to restaurants. thanks for a great stay!
Response from Front Staff　kenjo on Jun 7, 2019
You stayed at our hotel. Thank you very much. We are improving the building and improving the service in order to get more customers satisfied. We will prepare various things for tourists' customers to enjoy traveling. We appreciate you for giving our hotel a high rating. I appreciate you very much for giving a message to us. Thank you

8/10 Good

Siew Hui, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay
The room is decent for the price that we are paying. Its just that its quite a quiet neigbourhood and not that easy to find the hotel. About 10min walk. There is free humidifier to borrow too. The downside is there is no window in the room but an emergency exit door that can be opened. But being 2 girls, we feel insecure to open the door so we felt a bit stuffy in the room. (Well, you may asked why do we want to open the door in winter but we just want a bit of air circulation~)
Response from Front Staff　kenjo on Jun 7, 2019
ou stayed at our hotel. Thank you very much. We spend a lot of time to service and clean up so that many customers will be pleased. We are looking forward to seeing you when you come back to Kushiro. I appreciate you very much for giving a message to us. Thank you

10/10 Excellent

Seow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Location is good. Just opposite the Kushiro station, that is the plus factor, and the delicious breakfast.
Response from フロント　見城 on Apr 18, 2019
You stayed at our hotel. Thank you very much. You gave us a very high rating of 100%. Thank you I appreciate you very much for giving a message to us. Thank you

6/10 Okay

Verified traveler

Liked: Staff & service
Nice for one night. Not so spacious
Ok, for what we needed. It is near the station, but nothing else to do
Response from Front Staff　Hirabayashi on Apr 9, 2019
You stayed at our hotel. Thank you very much. Sorry for the small room in our hotel. There is nothing around the hotel. However, downtown will arrive in 10 minutes on foot. I appreciate you very much for giving a message to us. Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice, clean hotel. The service is superb. We will definitely consider coming back to this hotel during our next visit to Kushiro.
Response from Front Staff　Hirabayashi on Mar 5, 2019
You stayed at our hotel. Thank you very much. We spend a lot of time to service and clean up so that many customers will be pleased. We are looking forward to seeing you when you come back to Kushiro. I appreciate you very much for giving a message to us. Thank you

6/10 Okay

HARUMI

Business traveler
Liked: Staff & service
シャワーとお湯たくさん出ます。入浴剤、選べました。ウェルカムコーヒー、美味しかったです。
Stayed 1 night in Jan 2024

8/10 Good

Yukari

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Katsushi

Traveled with family
Liked: Staff & service
普通によかったです
Stayed 1 night in Jan 2024

8/10 Good

Jin-sik

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

masatoshi

Stayed 1 night in Jul 2023

4/10 Poor

NAKAMURA

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from フロント課　加藤 on Oct 8, 2022
当ホテルに評価をして頂き、ありがとうございます。お客様の再度のご来館を従業員一同、心よりお待ちしております。

8/10 Good

SHIGEYUKI

Stayed 2 nights in Aug 2022
Response from フロント課　加藤 on Oct 8, 2022
当ホテルに評価をして頂き、ありがとうございます。お客様の再度のご来館を従業員一同、心よりお待ちしております。

4/10 Poor

Keisuke

Business traveler
Disliked: Amenities, property conditions & facilities
wi-fiが不安定。 エレベーターや隣の部屋の音が気になる。
Stayed 2 nights in Jun 2022

6/10 Okay

mitutoshi

Stayed 1 night in Apr 2022

4/10 Poor

Yuuki

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
一緒に行った友人も同じ意見でしたが、スタッフさんの愛想が悪く感じました。 食事時にスタッフさんからジロジロと見られてる感じが少し残念でしたが、コロナ感染の面から言うと致し方ない部分だったのかもしれませんが。
Stayed 3 nights in Dec 2021

6/10 Okay

Verified traveler

Business traveler
Stayed 1 night in Dec 2021

10/10 Excellent

ウンセン

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Shuji

Stayed 2 nights in Sep 2021

8/10 Good

??

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
次も利用したいです。
Stayed 1 night in Sep 2021
Response from 宿泊課　見城 on Nov 5, 2021
この度は、ホテルエリアワン釧路にご宿泊いただき誠にありがとうございます。 今回のご宿泊で、お客様にご満足いただけたようで、スタッフ一同安堵しております。 ご多忙のところ貴重なご意見をお寄せいただきまして、誠にありがとうございました。 お客さまのまたのお越しを心よりお待ちしております。

8/10 Good

CHIHIRO

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Hideyuki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良いホテル。
Stayed 1 night in Aug 2021

6/10 Okay

SAITO

Traveled with family
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

HARADA

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 1 night in May 2021
Response from 宿泊課　見城 on May 28, 2021
この度は、ホテルエリアワン釧路をご利用いただきまして、誠にありがとうございます。多くのお客様に更にご満足いただけますよう、スタッフ一同日々取り組んでまいります。 ご多忙のところ、評価していただきまして誠にありがとうございます。

6/10 Okay

Tomohiro

Business traveler
Liked: Cleanliness, staff & service, room comfort
コスパ最高
釧路駅からは近いですが、大通りからやや離れたところにあり暗いので不安になりますが、ホテルの上にホテル名がしっかり照らし出されているので大丈夫。予想通り静かです。近くにローソンがありますが、しばしば歩きます。ロビーは狭いですが、フロントの方は非常に優しいです。ウエルカムコーヒーもあります。部屋は狭いですが仕方ない感じです。机、洋服タンス、トイレ、バスは古いです。朝、お湯がでるのに時間がかかります。アメニティーは揃っています。テレビのリモコンのスイッチが押しにくく、チャンネル、音量の上げ下げの反応が遅いのが気になりました。枕や加湿器が廊下に置いてあり自由に部屋に持ち込んで使用できるのがよかったです。
Stayed 1 night in Mar 2021
Response from 宿泊課　伊東 on Apr 3, 2021
この度は、ホテルエリアワン釧路にご宿泊いただき誠にありがとうございます。 今回のご宿泊で、お客様にご満足いただけたようで、スタッフ一同安堵しております。 しかしながら、当ホテルのテレビリモコンの操作でご不便おかけしましたこと、心よりお詫び申し上げます。 すぐに清掃・補修を行い、改善いたします。 また釧路にお越しの際は、ぜひとも当館をご利用ください。 お客さまのお越しを心よりお待ちしております。 ご多忙のところ貴重なご意見をお寄せいただきまして、誠にありがとうございました。