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암바사도르 플라자 호텔 여행 후기

3 out of 5
암바사도르 플라자 호텔
Marshal Grechko Str., 5/1, Kyiv

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 80개 이용 후기 중 20개" "
평점 8 - 좋아요. 80개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 16개" "
평점 4 - 별로예요. 80개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 8개" "

8.0/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Michael

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Khaled

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I likes the courtyard and balcony. I did not like the fact there it did not have an elevator, nor did the room have s coffee machine.
2021년 9월에 2박 숙박함

4/10 - 별로예요

Gökhan

2021년 7월에 2박 숙박함

10/10 - 훌륭해요

SERKAN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great hotel for kiev
Big and clean rooms, economic prices and good services with great receptionists.
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean place, good food, not a very comfortable bed.
2019년 12월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
The hotel was clean and rooms clean staff could do with speaking a little better English and being able to make tea or coffee in your room would be nice instead of having to come down to reception every time you wanted a drink then take it back to your room
2019년 9월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the staff was very helpful when i asked anything the hotel was very clean the only thing was the bed it waa a bit to hard fir me abd unlike other hotels i have stayed at in kiev this ond had one posative for me there was no prostitution which was a bonus will definitely stay here again
2019년 9월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 8월에 3박 숙박함

8/10 - 좋아요

Stefan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice and clean place with good service
This is a hotel in a quiet living quarter of Kiev, not too close to a metro station, but still well connected to two of them (from different lines) by a bunch of trolleybus, bus and minibus lines, all having a stop less than 200 meters from the hotel building. The hotel is near a big boulevard, so it's not really a very quiet place, but if you are ready to sacrifice the open windows and choose to use the air conditioning instead, the quality of the windows is so good that you are getting an almost perfectly quiet environment. The wifi quality is good, the quality of the breakfast offered is not bad for the price either, even though in absolute terms I wouldn't say wow about it, cleanliness is great, service is OK. Overall - a 4/5 is well deserved for the price. Of course, I would prefer a centrally located hotel from a popular international chain, but their prices are times higher. Way over what I would expect having in mind the living standard of Ukraine.
2019년 8월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s dirty! Reception is sleeping past 12 am, HOTEL DOORS ARE CLOSED AFTER 12 am. Location is the worst and nothing around it. You will spend more on taxi, I suggest reserving a better hotel. We ended up checking out early and reserved a better hotel. Terrible service!
2019년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El alojamiento está bien hace falta detalles eché a faltar perchas en el cuarto de baño para tender las toallas y lo que no me gusto esta muy lejos del centro de kiev
2019년 3월에 2박 숙박함
답변 제공: Marika 님, 2019년 4월 30일
Thank you for your review.

8/10 - 좋아요

Oleksandr 님, Bologna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grazioso albergo ,,,,, personale è molto gentile ,
2018년 11월에 1박 숙박함
답변 제공: Marika 님, 2018년 12월 9일
Grazioso

6/10 - 괜찮아요

Juliya Kuzmitskaya

2018년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service is pretty good according to Ukrainian standard. Restaurant is very good. The location of hotel is far away from the center.
2018년 9월에 7박 숙박함

8/10 - 좋아요

nicole

Would definitely come back and recommend this hote
Had a very nice room. The room was very big. The bed was a bit to hard. Very nice staff
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was great. However the location is pretty far from the city center so it takes time to get there.
2018년 7월에 1박 숙박함
답변 제공: Marika 님, 2018년 8월 17일
thank you for your review. We Will happy to see you in our hotel again.

8/10 - 좋아요

John 님, Houston Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very friendly but language barrier as well. Facility was very clean. Restaurant and bar were as well.
2018년 7월에 9박 숙박함
답변 제공: Марика 님, 2018년 8월 17일
thank you for your review. We Will happy to see you in our hotel again.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
gutes preis-leistungs-verhältnis
okay für Gesch.-reise, Lärm von Hauptstr. Frühstück dürftig,
2018년 6월에 2박 숙박함
답변 제공: Marika 님, 2018년 8월 17일
thank you for your review. We Will happy to see you in our hotel again.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and modern
Modern clean but on noisy road
2018년 6월에 1박 숙박함
답변 제공: Marika 님, 2018년 8월 17일
thank you for your review. We Will happy to see you in our hotel again.

10/10 - 훌륭해요

Tomas 님, Paraguay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente atención y predisposición del todo el personal!
2018년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스

8/10 - 좋아요

BAYRAM ALİ 님, Turkey

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태

6/10 - 괜찮아요

jari 님, aalborg

Godt familie hotel
Et dejligt familie hotel med søde mennesker Kvaliteten er rimelig standard uden Luxus Perfekt for dem som skal bruge et overnatning og som ellers opholder sig i byen, udmærket billig restaurant tilknyttet I alt en god oplevelse 😊👍
2017년 12월에 6박 숙박함

8/10 - 좋아요

Frank 님, Harstad, Norway

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok hotel.
It is a nice hotel when you arrive. the staff there are good and helpful if you need something.
2017년 7월에 7박 숙박함

6/10 - 괜찮아요

Norman

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Irritated (again)
This is the third or forth time I have stayed at this hotel and I will not do so again. Despite repeated requests for a room away from the road, much to my irritation, the road room it was. The traffic on this road is horrendous and there is no chance of getting any kind of sleep.
2017년 6월에 7박 숙박함

6/10 - 괜찮아요

Pavlo

OK for one night, not the best part of town
Usual problems of a decent-looking-on-photos non-chain hotel for suspiciously low price in this part of the world. Photos are better than the property in reality, in fact you get a relatively new hotel in a part of town you wouldn't otherwise want to be, nice design ideas but very cheap materials, not too comfortable beds - beware instead of a proper double in most cases you'll get two single with sensible gap in between. Otherwise nothing to point out. OK for one night but mind the further it gets the less maintained it will be.

8/10 - 좋아요

Christian

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hi, this hotel is nice and comfortable, but far away from the center, but due to low price it is an good option.

6/10 - 괜찮아요

Graham

별로예요: 청결 상태
Poor Location Tiny bathroom
Poor location. Difficult to get any taxi service to come to this location and surcharge for this terrible location

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

david 님, London

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok
no 24-hour room service and breakfast was a bit a bit poor
답변 제공: Marika Kudinova, director of sales 님, 2016년 11월 3일
Thank you for your review. We will happy to see you our guests again

8/10 - 좋아요

Alonzo V. 님, Orlando, United States of America

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice hotel
The room was nice and clean. There were snacks and drinks available in the refrigerator. And the service was good
답변 제공: Marika Kudinova, director of sales 님, 2016년 11월 4일
Great thank you for your review! We will happy to see your our guests again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 2일
Great thank you for your review! We will happy to see your our guests again

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Buen hotel con restaurante impecable con design magnífico pero la ducha es sucia y la limpieza no se hace a diario in 6 días de mi estancia ahí la han hecho 2 veces y eso después de reclamar

6/10 - 괜찮아요

Timothy

별로예요: 청결 상태
Average
Towels were too old and falling apart. Many mosquitos in the room.
답변 제공: General Manager 님, 2016년 10월 10일
Thank you very much for your feedback. We are sorry that you are unhappy with the rest, though we hope that choose our hotel in the future

8/10 - 좋아요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 9월 5일
Thank you for your reting

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad place to stay,nice restaurant Iam satisfied with everything
답변 제공: Marika Kudinova, director of sales 님, 2016년 9월 6일
Thank you for your review! We will happy to see you again

4/10 - 별로예요

Anastasia 님, Brno, Czech Republic

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Totally bad services from the hotel employees! That even dont know what is around hotel, streets,etc..when i call them and asked for the taxi from the city center to the hotel, they forgott on me, and not even call the taxi,is that normal? Once i came to hotel and my room door was opened, really?? what is this?I understand that they cleaned room but they should again close the door omg! And i didnt received from them invoice about the paying!
답변 제공: General Manager 님, 2016년 9월 5일
Thank you for your review, Anastasia We are sorry thank you has not satisfayed by staying in our horel. Will Be sure to respect your wishes and correct service. We will be glad to see you our guest again

6/10 - 괜찮아요

Saeid 님, Toronto - Canada

좋아요: 청결 상태, 객실의 편안함
So so hotel
Actually I didn't see the hotel as a 4* hotel !!? You don't have a buffet included breakfast! The location is not close to city center and is not good for who is visiting kiev for first time . A very very bad wifi internet that disconnects all the time and all you know that a good internet is so obvious for a 4* !! Hotel. My room view and decoration and cleanness was great. Hotel personel reciptions are great and you can use their hints...
답변 제공: General Manager 님, 2016년 9월 5일
Thank you very much for your feedback and comments of praise. Be sure to consider all your wishes. We will be very glad to see you again our guest

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was fine except the wifi
There is no internet connection on the fourth floor.
답변 제공: General Manager 님, 2016년 9월 5일
Thank you very much for your feedback and comments of praise. We have solved the problems with the Internet connection. We will be very glad to see you our guest again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice a bit remote but well connected
The hotel was clean nice and responsive Very frequent bus transport to or from Metro
답변 제공: Marika Kudinova, director of sales 님, 2016년 9월 6일
Thank you very much for your feedback and comments of praise. We oyabzatelno take into account and try to fix all of your comments. We will be very glad to see you our guest again

6/10 - 괜찮아요

실제 이용하신 고객

3 star experience, $8 roundtrip by taxi to Kiev...
normal 3 star experience. It costs $8 round trip by taxi to central Kiev...
답변 제공: General Manager 님, 2016년 9월 5일
Thank you very much for your feedback and comments of praise. We will be very glad to see you our guest again

10/10 - 훌륭해요

Fayez 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Review from London! Definitely would recommend!
I booked the Deluxe Penthouse, beautiful penthouse, better than I expected! really made me feel comfortable and the view was amazing in the terrace! The room was very clean, two toilets in excellent condition! Staff were really friendly and available to assist! If you like your quiet space, away from the city noise and traffic then this is the ideal place to be! However the City Centre is only a 7-10 minute taxi drive so it is not a problem.
답변 제공: Marika Kudinova, director of sales 님, 2016년 10월 11일
Thank you very much for your feedback. We are very glad that you were satisfied. We look forward to you in our hotel again

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jacuzzi
Paid for jacuzzi suite but jacuzzi didn't work and then when I asked to be reimbursed for it, hotel administration declined.
답변 제공: Marika Kudinova, director of sales 님, 2016년 10월 10일
Thank you very much for your otzyv.S jacuzzi we only suites. Superior rooms are equipped with shower. It is a pity that you were dissatisfied with your stay in our hotel

2/10 - 너무 별로예요

Deniss 님, Derby

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
wrong room provided!
I booked superior room with jacusy but hotel provided simple room with shower only! Have to been moved to other hotel after first night and report claim to the pay pal!
답변 제공: General Manager 님, 2016년 11월 2일
Thank you for your review!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel of my 15 years of travel
Worst hotel of my 15 years of travel. Staff has no information / clue at all on how to run and manage this hotel.
답변 제공: Marika Kudinova, director of sales 님, 2016년 10월 10일
Thank you very much for your feedback. It is unfortunate that you are not satisfied holiday. We will try to fix all the comments. We will be very glad to see you our guest again

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very satisfied
Excellent reception- helped with taxis. friendly and warm.
답변 제공: General Manager 님, 2016년 10월 10일
Thank you very much for your feedback. We will be very glad to see you our guest again

8/10 - 좋아요

Laura 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean & Modern
Ambassador Plaza Hotel can be quite off the beaten path, but offers clean, simple, and modern quarters at a good price. The room was also quite spacious and looked exactly like the picture.
답변 제공: General Manager 님, 2016년 10월 10일
Thank you very much for your feedback. We will be very glad to see you our guest again

4/10 - 별로예요

Tim 님, Orange Park

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Poor Service
I had a group staying at this hotel and from prior experience with other hotels in Kiev I had made prior arrangements for a small bus taxi to pick us up from the airport. All of our trip information had been provided and I received two confirmations from the hotel that taxis would be waiting for us at the airport. However, when we arrived, no taxis were waiting and every time I called the hotel they would hang up on me. I finally had to hire a taxi and negotiate a rate to match the rate set by the hotel. Then the same thing happened the next day when we needed a taxi to the train station. The front desk person seemed very out of it and uncooperative. I will not be using this hotel in the future and will not recommend it. It looks great in the pictures, but the service is very poor.
답변 제공: General Manager 님, 2016년 10월 10일
Thank you very much for your feedback. It is unfortunate that you are not satisfied holiday. We will try to fix all the comments. We will be very glad to see you our guest again