The hotel was fabulous! The rooms were spacious, clean and comfortable. The water pressure in the showers was delightful. The location was fantastic since there were so many restaurants and shops within walking distance. But most importantly, the staff was incredible. We want to thank Mayumi Tokieda for her help in getting my daughter's wallet back from the train. She went above and beyond calling the JR Line for us to find the wallet and have it waiting for us to pick up when we traveled on to Osaka. Thank you Mayumi! I would definitely stay here again on my next visit to Kyoto.