스탠다드 더블룸 | 저자극성 침구, 미니바, 객실 내 금고, 다리미/다리미판
예약 가능 여부 확인

포르투나 다운타운 부티크 여행 후기

2.5 out of 5
포르투나 다운타운 부티크
La Fortuna Centro, San Carlos, Costado Sur de La Iglesia Catolica, La Fortuna, Alajuela

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 160개 이용 후기 중 98개" "
평점 8 - 좋아요. 160개 이용 후기 중 43개" "
평점 6 - 괜찮아요. 160개 이용 후기 중 12개" "
평점 4 - 별로예요. 160개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 160개 이용 후기 중 5개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

brittney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was under contruction and we had a small issue with the tv working but we got moved to a new room and it was fine. The restaurant has amazing food.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredible, they were so helpful and went beyond to help with weird questions. Great central location.
2024년 4월에 2박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2024년 5월 18일
Dear Heather,We want to sincerely thank you for staying with us. It was a pleasure to have you as our guest. We value his preference and hope we have met his expectations.Thank you for choosing us and we hope to see you soon!Sincerely,

10/10 - 훌륭해요

RAMESH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice people and they arranged some nice tours. Tours were expensive but that is true anywhere in La Fortuna. Liked being downtown and not far away from city center so I could walk to many places including the church, cafes and restaurants. The tours they did set me up with were great, but be aware that the Volcano Hike in the combo tour doesn't take you to the National Park. People in the restaurant were great and the breakfast buffet was excellent. The room was quite small but great AC and was away from main road so very quiet. Saw a parrot on my balcony and the bed was comfortable.
2024년 4월에 3박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2024년 5월 18일
Dear RameshWe want to sincerely thank you for staying with us. It was a pleasure to have you as our guest. We value his preference and hope we have met his expectations.We are sorry if you had any situation that caused any inconvenience, we hope it has been resolved and if not, we are sorry for what happened. We appreciate your comment, it helps us improve and grow as a company.Thank you for choosing us and we hope to see you soon!Sincerely,

10/10 - 훌륭해요

juan i

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful two night stay here last week. The staff was above and beyond, so courteous and kind, helpful and informative. This place is so cute and the breakfast was really good!! We had a room facing the church out in front and for it being right in the heart of downtown La Fortuna we didn’t find it too noisy. It was a perfect location for us next to so many restaurants and shops, pharmacy, etc. Also, when the sun is out from our balcony we had a great view of Arenal Volcano. The hot and cold knobs in our room were labeled wrong but not a big deal. Ac was great and beds were comfy. Definitely would stay again!
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2024년 5월 18일
Dear JuanWe want to sincerely thank you for staying with us. It was a pleasure to have you as our guest. We value his preference and hope we have met his expectations.We are sorry if you had any situation that caused any inconvenience, we hope it has been resolved and if not, we are sorry for what happened. We appreciate your comment, it helps us improve and grow as a company.Thank you for choosing us and we hope to see you soon!Sincerely,

8/10 - 좋아요

Mary T

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is excellent in helping any requests. I buy noisy if room is in front street side but quiets down later evening
2024년 4월에 3박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2024년 5월 18일
Dear MaryWe want to sincerely thank you for staying with us. It was a pleasure to have you as our guest. We value his preference and hope we have met his expectations.We are sorry if you had any situation that caused any inconvenience, we hope it has been resolved and if not, we are sorry for what happened. We appreciate your comment, it helps us improve and grow as a company.Thank you for choosing us and we hope to see you soon!Sincerely,

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Owner 님, 2024년 5월 18일
Dear PatriciaWe sincerely thank you for staying with us. It was a pleasure having you as our guest. We value your choice and hope we meet your expectations.We would love to welcome you back on your next visit. If there is anything we can improve or if you have any suggestions, please feel free to let us know.Thank you for choosing us, and we look forward to seeing you soon!Best regards,

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2024년 5월 18일
Dear JessicaWe sincerely thank you for staying with us. It was a pleasure having you as our guest. We value your choice and hope we meet your expectations.We would love to welcome you back on your next visit. If there is anything we can improve or if you have any suggestions, please feel free to let us know.Thank you for choosing us, and we look forward to seeing you soon!Best regards,

2/10 - 너무 별로예요

Shams

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Will not recommend this hotel unless you are on a tight budget or all other nicer places are booked already. The hotel is crammed including the reception which cannot accommodate even 5-6 adults. The reception area as well as one of our rooms smelled of sewer. It wouldnt go away. Was nauseating. The bathrooms are tiny and water would collect in the shower everytime you took a shower. Unhygeinic!! I had to ask them to clean the shower area as housekeeping wouldnt clean the shower area everytime they came to set up the bed etc. i would not book this place again even if there were no options.
2024년 3월에 4박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2024년 5월 18일
Dear Shams,We are sorry that his experience was not satisfactory. We are working on improvements and taking into account your comments about cleanliness and odor. We would like to offer you a better stay in the future. Thanks for your comments.Sincerely,

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were fantastic, from the front desk, to cleaning, to the restaurant. The rooms were adequate. Not a lot of options in terms of sitting in the room. We pulled the patio chairs in doors for seating. Location was central. Breakfasts were good.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They’ve done a really great job renovating the hotel. Our rooms were clean, the beds were comfortable and the morning breakfast delicious. Happy hour cocktails were a treat after our expeditions. Look for the sloths down the street in the greenbelt.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Alejandra

가족 여행
좋아요: 청결 상태, 객실의 편안함
The hotel was okay overall. Food was amazing in the morning. Parking was very inconvenient as you have to take a remote to open a gate then walk back over to the hotel to turn it back in. We had to pay extra as the descriptions for the rooms were incorrect.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Leah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location of this hotel and how it was right in the downtown area with restaurants, shopping, and a view of the volcano/
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Sharon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free delicious breakfast is included.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On our other trips to Fortuna we always stayed at one of the resorts on the way towards Arenal and taxi'd into Fortuna in the evenings for the bars and restaurants. This trip we changed it up and stayed right downtown. We thoroughly enjoyed staying at the Downtown hotel. The staff was great, we liked the unique rooms and being right in the middle of town surrounded by all the bars, restaurants and soda's you could ever want. We'd definitely stay here again. Perfect location and a nice place to stay.

8/10 - 좋아요

Bryan 님, Fulton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent Staff and location
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Right in the heart of La Fortuna so very convenient. Good breakfast
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Antonio

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing staff! Restaurant and bar on site with nightly entertainment. Food was outstanding! It’s located in the middle of town and walkable to many restaurants. We were picked up for all excursions right at the hotel including the volcano, hot springs, zip lining, tubing.
2024년 2월에 5박 숙박함

8/10 - 좋아요

Vani

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central to fortuna but very loud at night and walls are paper thin. Includes breakfast but we never got a chance to try it because we were running around most mornings
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good and comfortable stay. Staff very helpful and accommodating. Prime location next to shops, bank, and most tours pick up from here. They can arrange shuttle or private transport for you to the airport, as well as book tours.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Leanne

좋아요: 편의 시설/서비스
Staff super helpful and friendly. Food delicious!
2024년 1월에 3박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marlon at the front desk was very nice and helpful. They give you a very tasty fruit drink at check-in. There is a trade off when you stay downtown. You get to watch the people and it’s convenient for eating and entertainment, but then you get traffic noise at night. Considering it’s right on a very very busy main street, the noise is probably what you should expect. Decent place and clean, but nothing fancy.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Jeanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great stay. The room was a little small, but overall it had everything we needed. The restaurant was fantastic. We ate dinner there once and breakfast daily.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Leoncio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Elizabeth

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
In the heart of Fortuna
The location is really good, close to everything. Our room was facing the main road and the noise level is very high until late at night and starts again around 5 am the next morning. The staff is super friendly and helpful. Breakfast is included and is prepared to your liking.
2024년 1월에 3박 숙박함

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredibly friendly, responsive, and helpful in booking excursions and supporting our needs as travellers. The hotel was clean and well maintained. Our only struggle was the shower didn't drain that effectively, so our bathroom would be wet and slippery after someone showed. The location is great and very accessible by your tour buses. All the pickups we're right out front.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Elly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staffs. Super friendly and very welcoming. Most helpful in planning in our whole trips. “Jossemar” is a concierge extraordinaire. He planned all our transportations and tour to, from and while in la Fortuna. This hotel is very proactive on helping you to have the best experience possible with the least planning on your part. They did everything. And all experienced they booked for us are exceeding our expectations. Jossemar even help us on our other leg of the trip. The location is very central to supermarket. Stores even post office. The room is small but clean and cleaning crews are great! The small pool is perfect to chill and read a book. The server at the restaurants are great. Especially “Jaymar” he made sure that we get our breakfast before our 7:30an tour. Overall we are very pleased here. Would definitely come back again

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
2023년 12월에 5박 숙박함

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and value for money
Great location. Friendly staff Basic room with strong A/C. Bed comfortable
2023년 12월에 1박 숙박함

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Muy buena estadia
la habitacion super limpia aunque un poco pequeña. Muy bien localizado el hotel cerca de todo
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

sarah

2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Basudha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2023년 8월 22일
Hi Basudha,Thank you for taking the time to rate us, Pura Vida!

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very basic hotel, but clean and priced right. The staff were super friendly and very helpful.
2023년 7월에 1박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2023년 8월 22일
Hi Stephen, We are sorry for the inconvenience. We hope these inconveniences have not affected your final experience. Thank you for taking the time to rate us, pura vida!

10/10 - 훌륭해요

Diego 님, San Jose

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best possible location for our purpose of activity downtown and restaurants. Lacks elevator although only 3 stories. Will go back for another race/event in Fortuna
2023년 7월에 2박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2023년 8월 4일
Hi Diego, it was an honor for us to have you. Thank you for visiting us and telling us about your experience. Pura Vida

2/10 - 너무 별로예요

Brock

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 5박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2023년 8월 22일
Hi Brock, We are sorry for the inconvenience. We hope these inconveniences have not affected your final experience. Thank you for taking the time to rate us, pura vida!

10/10 - 훌륭해요

MARTIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
I had an excellent experience. Hotel has great location, service and accommodations.
2023년 5월에 2박 숙박함
답변 제공: Owner 님, 2023년 6월 2일
Hi Martin,Thank you for visiting us, it was a pleasure and it will be a pleasure to welcome you on another occasion. PURA VIDA!

10/10 - 훌륭해요

MinhThu

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HIGHLY RECOMMEND! Thank you for everything.
Location was extremely convenient to everything. This nice and cute hotel provided transportation from the airport or any excursions. However, you must call and coordinate with the front desk or ask for Marlon. He was beyond attentive, helpful, informative, friendly, and definitely made my trip positively memorable. Their food was quite delicious, and especially their complimentary breakfast, was my favorite. Thank you for everything.
2023년 5월에 2박 숙박함
답변 제공: La Fortuna Downtown Hotel Boutique 님, 2023년 6월 2일
Hi Minh,Thank you for your comment, it's really important for us to know that you had a wonderful experience. And we are glad to know that we were part of it. Thank you for visiting us, we look forward to welcoming you on another occasion.Pura Vida!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay in the middle of town with large showers
2023년 4월에 5박 숙박함
답변 제공: Marketing Departament 님, 2023년 5월 9일
Hi David ! Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location and friendly staff. Pool was nice too
2023년 4월에 1박 숙박함
답변 제공: Marketing Departament 님, 2023년 5월 9일
Hi Dawn ! Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

10/10 - 훌륭해요

Tim

2023년 3월에 3박 숙박함
답변 제공: Marketing Departament 님, 2023년 5월 9일
Hi Tim!Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

10/10 - 훌륭해요

Lisa

2023년 3월에 7박 숙박함
답변 제공: Marketing Departament 님, 2023년 5월 9일
Hi Lisa!Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

8/10 - 좋아요

Xavier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very accommodating. The rooms could be updated , but it was quaint for its stay purpose . They need to Update their air condition and tv system . But the space was comfy .
2023년 3월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 5월 9일
Hi Xavier!Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful food and helpful staff!! Recommend staying here!!!
2023년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 5월 9일
Hi! Thank you for visiting us, it was a pleasure serving you and we hope you can visit us next time. Pura Vida!

6/10 - 괜찮아요

chin

2023년 3월에 1박 숙박함

8/10 - 좋아요

Cindy

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The front desk worker was very friendly! But…… The room …..lack of furniture.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Kameron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located in downtown - walking distance to good restaurants. Nice pool and good steak restaurant inside the hotel.
2023년 2월에 2박 숙박함

8/10 - 좋아요

GURPAL

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Kim

2023년 2월에 1박 숙박함