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“Hotel is basic but very clean and comfortable. Excellent value and also includes breakfast (delicious donuts in particular according to the kids). Very convenient location, not up many hills or steps. Rooms each had a smart tv,air con and a little fridge. One of the staff members in reception who’s name I unfortunately didn’t catch, was very friendly and helpful and gave us great information on getting around the island. ”

“Einfach nur toll....und schön ruhig gelegen ”

“lovely place and people. However, I discovered a failure of communication from Expedia to the hotel. Expedia fails to inform the hotel whether the booking is fully paid. Without the voucher, the hotel had the booking but not this information. A system failure at the Expedia end.”

“Ubicación tranquila y excelente. Personal muy amable y atento. Gracias!!!!!”

“직원들이 굉장히 친절하고 최고의 숙박이었어요. 조경 및 수영장도 잘되어있습니다. 조식은...기대에 못미쳐요. 해피아워도 마찬가지”

“위치는 최고. 관리는 잘 된 편이나 호텔 자체가 오래된 듯 한 느낌이 있음. 주변 지역은 섬 최고의 환경. 풀사이드 그릴 식당은 생각보다 별로. ”

“굉장히 넓은 리조트입니다 클럽메드를 가 본적이 있다면 비슷한 시스템의 리조트라고 생각하시면 됩니다 다만 동양인 투숙객은 없다시피 합니다 제가 현재 2박째 투숙중인데, 직원이 한국사람 처음이라고 합니다^^ 유럽 가족들이 많습니다 올인클루시브이므로 하루종일 먹는거 가능합니다 놀이 시설이 많아서 하루종일 리조트안에서 놀아도 안심심하고, 편히 쉬기에도 붐비지 않는 리조트입니다 리조트내 코인세탁실 있어서 편리할수 있습니다 시암파크와 정글파크, 카트장등 30분 이내 거리에 있네요 수영장은 17-23도인 1월에도 수영하기 좋은 수온입니다 가라치코 때문에 테네리페에 오신 분들, 체류기간에 따라서 고려해 보기 충분한 리조트라 생각합니다^^”

“Beautiful aparthotel. Very quiet, excellent service with Cathy. Room cleaned and fresh towels almost daily. Cathy was very helpful in advising us where to go, about the area etc. No pool at the property. But sea and natural pools on the doorstep ”

“This resort has wonderful view with Los Gigantes and also has nice employees. The reception took care of our booking for several leisures(eg. Paragliding) and Aqua restaurant. I also enjoyed songs from the resort’s own restaurant(cant remember name) and they were wonderful singer couple. Comenting about Aqua, it is a indepent restaurant from the resort but located 2nd floor of the resort. They serves nice foods and moods. They cant speak english well but there was no problem just for enjoy...

“Certainly will be back ”

“For a 1* pension hotel the room I had as a solo traveller was superb ! Good sized room, sink, fridge, and balcony was just perfect. Also the property has clearly been renovated as everything appeared new and the common WC/ shower rooms are very modern with a very hot power shower. Raphael and Carlos keep the property spotlessly clean and do a great job. I highly recommend Pension Alcala, but its best to try and book a room with a balcony ”