라 그랜지, 캘리포니아의 수영장이 있는 호텔

“친절하고 조식도 좋고 위치도 안전도 다 좋았어요”

“Loved the place!”

“Great staff and amenities!”

“Initially, they tried to walk me without compensation. The first clerk was unable to check me in, as there was a discrepancy between what Expedia paid and what the hotel's system wanted. So, I had.to wait for the night auditor. This property requires its front desk staff to photocopy ID and maintain it in their records. I refused with two of their check-in staff, and was ultimately informed I would then not be able to check-in and would not be eligible for reservation refund. By maintaining...

“Overall, it was fine, but I was disappointed to see that the coffee machine was covered in dust and only the visible areas seemed clean. What was most frustrating, however, was that the front desk did not answer the phone at all. This is the first time I’ve ever experienced a hotel that doesn’t pick up calls. Other than that, everything was acceptable.”