2/10 - 너무 별로예요
Christine
연인과의 여행
2024년 6월 4일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our experience was the resort was not ready to have guests. The heater in our room was broken and stuck on high. We couldn't turn it down or open the windows which had been painted shut. After a 14 hour drive to the resort we were exhausted and could not sleep in such a hot room. We found out the water was not drinkable and had to replace the water container in the hallway in order to get water. The next night we were moved to a different room that had no towels, no LIGHTBULBS and no hairdryer. We had to walk back and forth between rooms to have a shower. We asked for a refund on the room and all we were offered was a free meal and a free stay another time. We had booked the resort for a relaxing weekend and it was anything but. The staff were very friendly and nice but when you are charging 200$ a night you should be ready for guests.
Christine
2024년 5월에 2박 숙박함