Stuff is very friendly. Rooms are nice and spacious with lovely views, but very small lifts and you need to wait sometimes even 10-15 minutes to get up and down...with suitcases in busy morning time impossible. Also, not enough stuff at the dinner to serve drinks fast and replenish food....food run out quickly and waiting time was long....the worst was sadly the housekeeping team - woke up us first morning while children were sleeping and refused to leave and then just passed me the bin bag to clean the bin ourselves....after complaining at the reception that stopped but never got our room cleaned during our 4 nights stay which was a shame as it did put the whole experience down....