“Zero communication between Victorian House and Expedia, they had no idea I'd booked a TWIN ROOM despite it clearly being the case on the Expedia reservation. I actually would surmise that Victorian House staff just don't look at the reservation details from Expedia? I had walked 15 miles that day and was blamed for not having contacted Victorian House and requesting a twin room (newsflash: I don't need to do that, it says on my booking that I have a twin room reserved). I didn't really like that...
“Zero communication between Victorian House and Expedia, they had no idea I'd booked a TWIN ROOM despite it clearly being the case on the Expedia reservation. I actually would surmise that Victorian House staff just don't look at the reservation details from Expedia? I had walked 15 miles that day and was blamed for not having contacted Victorian House and requesting a twin room (newsflash: I don't need to do that, it says on my booking that I have a twin room reserved). I didn't really like that...
James