숙박 시설 정면 - 저녁/밤

티키 리조트 여행 후기

3 out of 5
티키 리조트
2 Canada Street, Lake George, NY

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 278개" "
평점 8 - 좋아요. 1001개 이용 후기 중 354개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 207개" "
평점 4 - 별로예요. 1001개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 57개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Iskra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were there in a slow period, room was clean and it was pretty quiet, close to everything, we had a great stay
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 18일
Mahalo! Thank you for your feedback. We're glad you enjoyed your stay!

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and courteous staff
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hi Rosemary,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the upgrades, the front desk staff were very helpful, professional and very pleasant. We loved sitting at the fire pit and had great drinks made by the very friendly lady bartender! Great experience over all. Will definitely return next year.
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 16일
Mahalo! Thank you for your review. We're glad you had an enjoyable stay at the TIKI. See you next year!

8/10 - 좋아요

Edith

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Edith,Thank you for your positive review! We appreciate your feedback and hope to welcome you back soon.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family fall trip
Not at all good experience with kids. Things were broken already. Toilet seat, water leaking when taking shower, flush makes such a loud noise, floor not cleaned etc. Needs a lot of improvement. Will not recommend with kids. Location was good. We did not go for swimming so don't know about that.
2023년 10월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 10일
Mahalo! Thank you for your review and feedback. We hope you notified the front desk of any room deficiencies so they could be corrected for you.

8/10 - 좋아요

Susan

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Susan,Thanks for taking the time and we appreciate your positive rating. We hope to welcome you back soon.

6/10 - 괜찮아요

Angela

가족 여행
별로예요: 직원 및 서비스
We were gone from our room from 9 am to 3pm and in that amount of time no one came to bring fresh towels or make the bed. They finally showed up and all the did was dump the garbage. There should be consideration of putting people with out children in different areas. Running up and down the hallways at midnight was very disruptive to us
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 10일
We're sorry Housekeeping was not able to get to your room earlier in the day but they are required to clean all of their checkouts first then complete their stayover service in rooms. We do apologize for the disruptive behavior of the other guests during your stay.

4/10 - 별로예요

Jérôme

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello JÃrÃme,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 - 별로예요

Suzie

2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 10일
Mahalo! Thank you for your feedback.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect weekend getaway
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello John,We're thrilled to hear you had a perfect weekend getaway at our hotel! Thank you for choosing us and we hope to welcome you back soon for another wonderful stay.

10/10 - 훌륭해요

Remi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel endroit
J’ai bien aimé mon séjour, j’y retournerais.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello Remi,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

6/10 - 괜찮아요

Sylvain

단체 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Wify
Wifi was terrible
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hi Sylvian,Thanks for sharing and we are sorry for your disappointment with the condition of our wifi, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

8/10 - 좋아요

Candida

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is clean and very accesible
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hi Candida,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

8/10 - 좋아요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for walking to the village. We didn’t really use the hotel for anything but sleeping.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hi Crystal,I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 - 훌륭해요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the Tiki Resort when staying in Lake George. We’ve only stayed in the units that have the pool view so I know those rooms are renovated and come w everything you need. Parking spots right in front of room. Short walk to the great tiki bar where the friendly bar staff serve up excellent tropical drinks! Nice patio right outside the tiki bar w a large far pit going every night. Staff is friendly and accommodating. Rooms are clean, include fridge, microwave, and coffee maker. Bathrooms are small but new and great water pressure and plenty of hot water. Location is walkable into town and we love to walk over to A&W which is right next door to the Tiki. Can’t wait to come back again next year!
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 1일
Mahalo! Thank you for your review and feedback. We're glad you enjoyed your stay with us!

10/10 - 훌륭해요

Stéphane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 2일
Mahalo! Thank you for your feedback.

8/10 - 좋아요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great for staying near Independence Music Festival.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 1일
Mahalo! Thank you for your review!

2/10 - 너무 별로예요

Cheryl

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awful
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 30일
Thank you for your feedback.

10/10 - 훌륭해요

Dale

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Dale,Thank you for your perfect rating! We are delighted to hear that you had an exceptional stay with us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Louise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and friendly staff. Breakfast was a plus in the hotel and bar.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 1일
Mahalo! We're glad you enjoyed your stay at The TIKI!

6/10 - 괜찮아요

Danielle

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Tiki is past its prime
We could tell Tiki Resort used to be nice but it’s way past it’s prime. We had to use stairs to bring out luggage to our suite. We found garbage behind an end stand, alarm clock/phone/outlets & general interior of the room is dated and tarnished yellow. The fan in the bathroom is obnoxiously loud. It is in desperate need of a deep clean throughout the premises. The shower was nice. The exercise room should be updated and cleaned. We didn’t want to check out the pools due to the overall lack of cleanliness in the resort.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Danielle ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Jorge

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Never again
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hello Jorge ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

8/10 - 좋아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
walking distance to the Lake and village shoppes was short. I noticed the interior of the resort was very dated and had a musty smell. The heated indoor pool wasn't very warm.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hello Kelly, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

8/10 - 좋아요

christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place was clean with some nice updates, how ever the TV was horrible bad quality and no cable access just a few local channels. Other than that I would stay again.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello christina, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

10/10 - 훌륭해요

Deborah 님, sebring

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed her several times and have always enjoyed it. Love having the cafe right on property for coffee and breakfast!! Very friendly and helpful staff. The only downfall is it’s a little bit of a walk into town… but not outrageous by any means.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Deborah,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff and your comments about our breakfast. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 - 훌륭해요

Joseph

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 8일
Mahalo! Thank you for your feedback.

8/10 - 좋아요

John

가족 여행
It was pretty loud at times but otherwise we enjoyed it. Will go back again.
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 17일
Mahalo! Thank you for your feedback.

6/10 - 괜찮아요

Drew

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Hello Drew, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

Annie 님, Saint Hyacinthe

2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 7일
Mahalo! Thank you for your feedback.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick overnight stay while traveling. Rooms are clean and comfortable but definitely could use some insulation for noise. Conversations being held in rooms on either side were quite vivid and didn’t miss a word.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 16일
Mahalo! Thank you for your review and feedback. We're glad you enjoyed your stay.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
weekend away
We had a nice stay and the hotel was average, but ok. It was nice to be able to walk to downtown and the waterfront activities. The pool is older but the water was beautiful and refreshing! We did not eat there so no info there. All in all it was a fun weekend!
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 13일
Mahalo! Thank you for your review and feedback. We're glad you enjoyed your time in Lake George.

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay
It was very clean and service was great location was great. Did not sleepnfor 2 nights because of the couple fist fighting across the hall.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Hi Heather,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

10/10 - 훌륭해요

Norberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 9일
Mahalo! Thank you for your feedback.

8/10 - 좋아요

Simon

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très propre et bien situé. Hors saisons donc restaurant du motel fermé et bar de du motel ferme. Le matin le responsable nous réfère un restaurant pour déjeuners qui était lui aussi ferme
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 7일
Mahalo! Thank you for your feedback.

8/10 - 좋아요

Emily

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel is fine. It’s a lake George hotel, nothing too fancy, you know what your getting into, but a decent fine place to stay. The kid at the front desk was very short though. Headphones in, no pleasantries. I was trying to check in early since I was going to a concert. He was just short with me and told me 3 o’clock. There was no “let me see what I can do” etc. I know these things can be out of their hands but I just felt brushed off like he didn’t want to deal with me. It was uncomfortable.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Hello Emily, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 - 좋아요

Anastasia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay
Great location, close to restaurants and downtown. The hotel is cute; outdoor pool is nice; indoor pool was warm but cloudy. Room are okay, bathrooms are nicely updated. Definitely recommend
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hi Anastasia,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pass.
Service at front desk was terrible. Asked for an early check out on a Monday and was told, they could do 11:30 and then they hang up on me. Also, the room was filthy with dust on all surfaces and the place just has a very worn down feeling to it. Lastly, how do you have a tiki bar and close it early on Fri/Sat? Will never return.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Guest, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

8/10 - 좋아요

Zachary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay only minor gripes
Overall was nice and clean only gripe is getting to the indoor pool was a little of a maze and the bar/food seemed to close pretty early for a weekend but all in all was a nice stay. Also the room I had the sliding doors handle to outside was only held on by one screw but still functional
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Zachary,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our room and pool. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 - 훌륭해요

Rocio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had read some of the rating’s people gave this place before we got there and my husband and I disagreed with the negative ones. We went there to celebrate our 4th wedding anniversary and we enjoyed it. The only negative thing I have to say was about one of the front desk staff member seemed as if he doesn’t know how to really greed a new customer. Also as a resort our room didn’t have dishes, pots or utensils since there was a kitchenette. Other then these minor things, we enjoyed ourselves. And how can I forget the Indonesian show, we had such a great time.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hi Rocio,We’re happy to hear from you and glad that you enjoyed your stay overall. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.

8/10 - 좋아요

Iurii

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Iurii,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Theresa,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 - 괜찮아요

Kamie

좋아요: 직원 및 서비스
Room wasnt as clean as in past
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 2일
Mahalo! Thank you for your feedback.

8/10 - 좋아요

Kimberly

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the hotel overall but had some noisy neighbors connected by an interior door and thin walls... Next time I will ask for a room that doesn't connect. The grounds and pool looked great. The hotel room floors could have been a bit cleaner. Liked the overall lay out of the room with the bifold doors between the room and the changing area with bathroom. I would stay again. Beautiful views.
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 2일
Mahalo! Thank you for your review and feedback.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 9월 3일
Mahalo! Thank you for your feedback.

10/10 - 훌륭해요

Gary

2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 3일
Mahalo! Thank you for your feedback.

6/10 - 괜찮아요

chandra

2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello chandra, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 - 괜찮아요

Antonella

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 2일
Mahalo! Thank you for your feedback.

8/10 - 좋아요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, walking distance to the lake and shopping. Hotel was clean. Check in was a breeze. My only complaint was the refrigerator leaked and we woke up to a giant puddle in the room. Was going to let them know when I checked out but the young guy there was less than personable
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 1일
Mahalo! Thank you for your review and feedback.

10/10 - 훌륭해요

Paul 님, Wanaque

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 1일
Mahalo! Thank you for your feedback.

8/10 - 좋아요

Mercedes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a great place to stay is close to everything in the town… but it is a young guy in the front desk not to friendly, you talked to him and he never look at you and sharp answers I thought that job is not for him . Thank you
2023년 8월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 8월 31일
Mahalo! Thank you for your feedback