숙박 시설 입구

더 로열 호텔 & 바 여행 후기

3 out of 5
더 로열 호텔 & 바
6 Thurnham Street, Lancaster, England

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 229개 이용 후기 중 173개" "
평점 8 - 좋아요. 229개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 229개 이용 후기 중 7개" "
평점 4 - 별로예요. 229개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 229개 이용 후기 중 0개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

YEON KYUNG

2023년 6월에 3박 숙박함
답변 제공: Liv 님, 2023년 8월 5일
Thank you for taking the time to leave a review, we are happy to hear you enjoyed your stay with us!

10/10 - 훌륭해요

Junsoo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
kind and nice staff Had good memory while staying clean, good condition close to town, station, bus stop, mart
2022년 4월에 2박 숙박함

8/10 - 좋아요

JONGMIN

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 11월에 4박 숙박함

10/10 - 훌륭해요

Alweyne 님, Hull

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
9 mins walk from the station staff are wonderful Nothing to much trouble- room really cosy sleep wonderful like being at home.small hotel pub but I love this - 18 above quality time few drinks and lots of old fashioned games like guess who etc. perfect for university first visit opening day has the bus stop right outside to the university bus 1 or 1A the university is not in walking distance about 45mins walk Hotel /pub bar perfect for has in the city centre
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Quaint, chilled and relaxed
2024년 2월에 1박 숙박함

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스
Good location, good value. Creative thoughtful approach to providing breakfast.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A hidden gem! Clean, comfortable and with great character, I'm really glad I found this hotel - only a 15 minute walk from the train station and five minutes walk from my morning destination - and would highly recommend it. Very friendly welcome when I arrived, clear instructions about how to get in and out of the property if I had wanted to go out later in the evening after the bar had shut.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel. Everything we needed for an overnight stay.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

David 님, Wigan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
4th time staying here and will always recommend . Staff go above and beyond and property , bar area and rooms really nice . We always book superior room due to size and would say room 1 that we have just stayed in was the best
2023년 12월에 1박 숙박함
답변 제공: Tom 님, 2024년 2월 13일
Hi David,It's wonderful to hear you had yet another amazing stay with us! Thank you for taking the time to leave us a review and we hope to see you again soon!Kind Regards

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable But Very Expensive
Comfortable and clean. It does however seem very expensive (£150 per night) and did not include the little touches of luxury which might be expected for this type of luxury price.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great stay friendly staff cosy room highly recommend
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Polly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay
Lovely stay, staff were so nice, room was clean and cosy. No complaints at all, would highly recommend
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Archna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely fantastic. Would thoroughly recommend. Free breakfast items like cereal and fruit available 24 hours if you feel like snacking. Incredibly friendly staff. Superb instructions on how to check in after hours. Great location.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Alessia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was perfect and I really koved my bed
2023년 11월에 2박 숙박함
답변 제공: Liam 님, 2023년 11월 8일
Thank you for the 5 out of 5, we're really glad you've enjoyed your stay and hope you will stay with us again!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great stay. The cereals and fruits were an added bonus. Thank you. 5*
2023년 11월에 1박 숙박함
답변 제공: Liam 님, 2023년 11월 8일
Thank you for the 5 out of 5, we're glad you've enjoyed your stay with us and hope you will stay again!

10/10 - 훌륭해요

Alison

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Brian

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel!
Our stay in The Royal hotel was top class. It was very clean, the bed was large and comfortable. The TV was the largest that I have ever had in a hotel room, and the staff were extremely friendly and helpful. My only criticism would be that there was a large mirror directly opposite the bed. So every time I sat up in the bed I was confronted with my own ugly mug! Seriously though, one of the best places I have ever stayed. 10/10.
2023년 10월에 2박 숙박함
답변 제공: Tom 님, 2023년 10월 19일
Hi Brian,I'm so glad to hear you had an excellent stay with us at the Royal! Hope to see you again soon :)Kind Regards

10/10 - 훌륭해요

Harry

출장 여행
Nice clean room good shower
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Hong Won

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

Ian

출장 여행
좋아요: 청결 상태, 객실의 편안함
Not for me
No breakfast or any food, did not like the fact they copied my card details just in case of any damage but did not take anything like a pre-authorise amount ? Area very rough
2023년 9월에 1박 숙박함
답변 제공: The Royal 님, 2023년 9월 18일
Hi Ian, All reservations are for room only which is clear at time of booking, a quick look on any booking sites or our website and you can see that we are quite transparent about the fact we don't serve food. We do however, have an option for guests to order wood fired pizza from a local pizzeria straight to your table from 5pm each evening (excluding Sundays). As all bookings on are on a room only basis, we do provide some complimentary breakfast items for guests midweek, and you can pay for a cooked breakfast on the weekends, but as you stayed midweek it would be a shame if you didn't take advantage of those free items!I can assure you, your card details were not 'copied' but stored against your booking via the secure payment system Stripe. This is merely to cover our non smoking and damage policy and is common place for any hotel when card details aren't provided to the hotel with a booking. This is also made very clear in the automated infomation sent to all guests at time of booking, as it is hotel policy. We prefer not to have to take damage deposits from our guests, as that wouldn't be fair to the 99.9% of guests who don't incur such charges. The historic city of Lancaster is often described as many things; 'mini york', 'quaint', some have even said 'the jewel of the North West', but rough is certainly a new one for us and one that we, most definitely do not agree with. Lancaster has a lot of fascinating history, architecture, independent businesses and wonderful events made possible by many people who work very hard to make this a safe and wonderful place to live and visit.

6/10 - 괜찮아요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bar and check in was fantastic room.waa lovely till bed time when we were kept awake all night with the traffic going right past our window and people slamming doors
2023년 9월에 1박 숙박함
답변 제공: Team Royal 님, 2023년 9월 16일
Hi Caroline, thanks so much for taking the time review! We're super happy to hear you enjoyed the bar and room along with the service :) Apologies that you were disturbed by other guests doors, we always try our very best to ensure guests are considerate of others and we try to be as transparent as possible on all sites about our city center location. As we do have secondary glazing in the rooms this should minimize any outside noise as much as possible. We hope this didn't put you off visiting us again in the future! Best regards from all at The Royal.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely recommend.
2023년 9월에 2박 숙박함
답변 제공: Olivia 님, 2023년 9월 7일
Hi Michael - thank you for taking the time to leave a review for us and its so nice to hear that you would recommend us! It was lovely having you stay with us at The Royal and I'm glad you enjoyed your time in Lancaster and at the wedding.We hope to see you again in the future - and hopefully we will have the Swan Blonde on again for you! Kind regards, Olivia

10/10 - 훌륭해요

Elsie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tom
Tom made our stay, friendly helpful on the ball! A credit to the hotel!
2023년 8월에 1박 숙박함
답변 제공: Olivia 님, 2023년 9월 5일
Hi Elsie, we are so happy to hear you enjoyed your stay with us and that Tom made your stay. I have passed your review onto Tom so he can see your lovely words. We look forward to hopefully seeing you again in the future! Kind regards, Olivia

10/10 - 훌륭해요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sadly the outside of the hotel was a total mess as multiple black binsacks had been ransacked by seagulls. I know this happens, but the mess was there for at least 18 hours that I could see and that's a shame as the inside and service were great - I'm sure the bin incident isn't a daily occurrence, but for me, it was real sadly
2023년 8월에 1박 숙박함
답변 제공: The Royal 님, 2023년 9월 1일
Hi Nigel, thanks so much for taking the time to leave us a review. I'm sorry to hear that the rubbish outside has put a damper on your otherwise enjoyable stay in our hotel. Sadly, this has come from the property adjacent to our building and we are currently engaged in conversations with Lancaster City Council and the building management to come to a better solution for their waste disposal that doesn't impact or affect our guests. We at the Royal are dedicated to upholding immaculate standards of cleanliness and hygiene within and around the areas surrounding our venue as we know how important it is for the welfare and enjoyment of our guests. Our staff regularly go out to double check the area (even though it is not our waste) and to clean it if necessary. We do hope you come and see us again in the future and many thanks for the feedback!

8/10 - 좋아요

Craig

2023년 7월에 1박 숙박함
답변 제공: Team Royal 님, 2023년 9월 16일
Hi Craig, thanks so much for the score! :)

10/10 - 훌륭해요

Keith

2023년 8월에 1박 숙박함
답변 제공: Team Royal 님, 2023년 9월 16일
Hi Keith, huge thanks for the 10 out of 10!! :)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Team Royal 님, 2023년 9월 16일
Thanks for the great score!

10/10 - 훌륭해요

tania

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great find!
Gorgeous, super clean, spacious room with modern, quality furnishings. Lovely staff. Grab n go breakfast a real bonus and we visited the Brew cafe (which was lovely) using the discount card we received at check in. Great location and handy payable carpark at v reasonable cost (£2 6pm-8 am or £9.50 for the 24h rover ticket to use at other car parks). The castle was great and Ashton’s memorial in Williamson park had amazing views. Loved the butterfly house there too. Enjoyed the city museum in market square and the flower bowl entertainment centre near Preston was fab too! Delicious “happy hour” meal at Spaghetti house round the corner was perfect for laid back family meal for us.
Family room
Meal at Spaghetti house
Lunch at Cafe brew
View from park
2023년 8월에 1박 숙박함
답변 제공: Tom 님, 2023년 8월 30일
Hi Tania,I'm so glad to hear you had an enjoyable stay in Lancaster and very happy that we could provide you with the perfect base for that! It was fab hosting you! :)Thank you for such a lovely and informative review and I hope you choose to stay with us again soon.Regards

10/10 - 훌륭해요

Katherine S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
B&B overnight stay
very comfortable stay. All requirements met. Staff very friendly. Value for money.
2023년 7월에 1박 숙박함
답변 제공: Liam 님, 2023년 8월 5일
Thank you for staying with us Katherine, we're very happy that you've enjoyed your stay and I have passed on your comments to our lovely staff :)

10/10 - 훌륭해요

ALLAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Liam. 님, 2023년 8월 5일
Thank you for the lovely review, we hope you will stay with us again if you are in Lancaster!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just right
Very helpful and friendly. A perfect city centre location.
2023년 7월에 1박 숙박함
답변 제공: Liam 님, 2023년 8월 5일
Thank you for the lovely review, we're happy you've enjoyed your stay with us and I have passed on the kind words about our lovely staff.

10/10 - 훌륭해요

N A

2023년 7월에 1박 숙박함
답변 제공: Liam 님, 2023년 8월 5일
Thank you for the lovely review and we hope you will stay with us again in the future!

10/10 - 훌륭해요

Nicola 님, Purley

2023년 6월에 1박 숙박함
답변 제공: Liv 님, 2023년 8월 5일
Hi Nicola, Thank you for taking the time to leave a review! We are so happy to hear your enjoyed your stay with us. We hope you see you again in the future.

10/10 - 훌륭해요

Timothy

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A fantastic stay
We had a lovely stay I have never slept in a bed as big and comfortable. The room was perfect a good size and very clean. I liked the fact that we had a separate entrance to the bar and the breakfast station was a great idea and much appreciated. Location was excellent we couldn’t have asked for better in the centre but in a quiet area. We would definitely stay here again
2023년 5월에 1박 숙박함
답변 제공: The Royal 님, 2023년 5월 18일
Thank you for such a lovely and in depth review, we would love to have you stay with us again if you're ever in the area,Kind regards.

10/10 - 훌륭해요

Adonai

2023년 4월에 3박 숙박함
답변 제공: The Royal 님, 2023년 5월 18일
Thank you for the lovely review, we're very glad you've enjoyed your time staying with us, we hope you will stay with us again in the future.Kind regards,

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bar staff who showed me to my room was very helpful
2023년 4월에 1박 숙박함
답변 제공: Liam 님, 2023년 4월 22일
Hello,Thank you for taking the time to write us a review, We enjoyed having you and hope you will stay with us again in the future!Kind regards,

10/10 - 훌륭해요

Kerry

2023년 4월에 1박 숙박함
답변 제공: Liam 님, 2023년 4월 22일
Thank you for the 10/10 review we're glad you've enjoyed your stay with us!

10/10 - 훌륭해요

Steven

2023년 4월에 1박 숙박함
답변 제공: Liam 님, 2023년 4월 15일
Hi Steven we're very happy you've enjoyed your stay with us, we hope you will choose to stay with us again if you're ever in the area!

8/10 - 좋아요

Darren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly check in, room was very clean and tidy, free mini breakfast is a nice touch. Parking (paid) right opposite Hotel entrance. Great little place for a stop over
2023년 4월에 1박 숙박함
답변 제공: Liam 님, 2023년 4월 15일
Thank you for the kind review Darren, we're glad you enjoyed staying with us and hope you will again in the future!Kind regards

10/10 - 훌륭해요

Glen

2023년 4월에 1박 숙박함
답변 제공: Liam. 님, 2023년 4월 9일
Thank you for the 10/10 Glen, we're glad you've enjoyed your stay with us and hope you will visit us again if you are ever in the area!Kind regards.

10/10 - 훌륭해요

charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay
Friendly service from when we got there. Lovely clean, warm room. All fixtures in good nick. Buffet breakfast was a nice touch. Bar clean and fairly priced.
2023년 4월에 1박 숙박함
답변 제공: Liam 님, 2023년 4월 8일
Hello Charles,Thank you for the lovely review, we hope you will stay with us again if you're ever in lancaster again!Kind regards.

10/10 - 훌륭해요

Eileen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top notch accommodation
Warm welcome, room was clean, fresh and well decorated. Bed was extremely comfortable. Location excellent. Breakfast was convenient and certainly adequate. We would highly recommend staying here.
2023년 3월에 1박 숙박함
답변 제공: Liam. 님, 2023년 4월 7일
Hello Eileen,Thank you for your glowing review, we really appreciate it. we're very glad you've enjoyed your stay with us and we hope you will choose to stay with us again if you are in the Lancaster area!

10/10 - 훌륭해요

ANDREW

2023년 3월에 1박 숙박함
답변 제공: Liam 님, 2023년 3월 30일
Thank you for taking the time to leave us a lovely review, we hope you will stay with us again in the future!Kind regards,The Royal hotel and bar.

10/10 - 훌륭해요

peter

2023년 2월에 1박 숙박함
답변 제공: Liam 님, 2023년 2월 24일
Hello Peter, thank you for taking the time to write us a review! we really appreciate the 10/10 and we hope you will stay with us again in the future!Kind regards,The Royal team

10/10 - 훌륭해요

A

2023년 1월에 1박 숙박함
답변 제공: Liam 님, 2023년 1월 28일
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!

10/10 - 훌륭해요

A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Liam 님, 2023년 1월 28일
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!

8/10 - 좋아요

Melissa

2022년 12월에 1박 숙박함
답변 제공: Liam 님, 2023년 1월 28일
Thank you for taking the time to leave us a review, we're delighted you enjoyed your stay with us! we hope to see you again in the future!