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"Everything was great except no hand soap in my room."

"The staff has really treated me nice"

"Pros: Breakfast A+. Room A+. Staff helpful. Great location. Clean. Cons: Indoor pool closed. Only A/C worked, and it was like 50 degrees in the room. Had to call help desk, they offered a spacial heater for the night. Would stay here again."

"Friendly, clean and comfortable!"

"Amazing"

"Amazing location in the heart of the awesome West End! Staff was wonderful and the hotel was perfect for our stay!"

"Nothing wrong with the hotel itself, just a HORRIBLE room. We were in town for just one night and were given room 317 which just so happens to be near the laundry facilities. We asked what the noise was when checking in and were told that it should stop by 4:30pm. No biggie because we were leaving at 3pm for our event. At 6:45 the next morning all we heard was what sounded like tennis shoes in a dryer...VERY LOUD. Prior to that at around 5am, the ice machine, which is across the hall, decided to make ice and was hitting the metal door. Needless to say we were up very early not intentionally. When we checked out, I told the lady at the front desk how dissatisfied we were and she just smiled and said "Sorry". Probably won't stay again but a warning needs to be made to guests when they get this room."

"Yes"

"Everything was really nice"