Dear Elizabeth,Thank you for taking the time to share your review.We regret that your recent stay wasn't entirely as you were expecting, and apologise for any inconvenience. We are concerned by your comments and value all feedback from our guests.We certainly hope that we can welcome you back again. Best regards,Guest Service

Estimado Luis,Muchas gracias por su comentario.Nos complace saber que encontró perfecta la ubicación y la zona de piscina con terraza y música chill. En cuanto a la animación y los espectáculos nocturnos, aunque nos esforzamos por ofrecer entretenimiento de calidad con actividades durante todo el día y espectáculos por la noche, lamentamos que no hayan cumplido con sus expectativas y tendremos muy en cuenta su comentario para seguir mejorando.Esperamos volver a hospedarle en otra ocasión. Cordialmente,Guest Service

Gentile Elvira,Grazie per aver averci fatto conoscere la sua opinione.Siamo lieti di sapere che ha apprezzato la gentilezza del nostro personale e la sua bella camera con vista mare e un ampio bagno. La nostra posizione privilegiata offre un accesso diretto alla spiaggia di Matagorda, che come ha notato, è una spiaggia di sabbia fine e non affollata. Inoltre, è fantastico sapere che ha apprezzato il nostro lungomare pedonale, ideale per rilassarsi e godersi la vista sul mare.Speriamo di avere presto il piacere di ospitarla di nuovo. Nel frattempo, le porgiamo i nostri cordiali saluti.GUest Serivce

Dear Lina, Thank you for taking the time to share your personal experience with us. We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team, who will be very pleased to know that they helped to make your visit so enjoyable.we hope to welcome you soon again. Kind regardsGuest Service

Dear Alex, Thank you for your review.We are glad that you had a pleasant stay with us and that we were able to deliver a memorable dining experience.We are also delighted to know that you appreciated our convenient location.Likewise, it was truly a pleasure to receive your kind comments about our team members. We will be sure to pass along your compliments, and our team will be delighted to know that you acknowledged their service. However, your concern for our rooms has been duly noted, and we will certainly take this into consideration.Moreover, we always strive to have all rooms for our arriving guests ready, regrettably, due to high occupancy, this is not always possible. However, we appreciate that you have brought this to our attention as this gives us the opportunity to review our procedures with the team. It would be a pleasure to welcome you again. Best regards,Guest Experience Manager

Cher Frédéric,Nous sommes ravis que votre séjour se soit globalement bien déroulé.Nous voudrions vous informer que le service de transats sur la plage et public et n'appartient pas aux hotels.Bien cordialement,Guest Service

Dear Carmen, Thank you for leaving us your personal opinion about Sol Lanzarote.We really regret not having reach your expectations and hope to have the opportunity to welcome you at Melia Hotels International in another occasion.Kind regardsGuest Service

Dear Wafaa, Thank you for this good review. It will be a complete pleasure to see you again at Sol Lanzarote. Best regards

Dear alex, Thank you fro this great review. We will be pleased to welcome you again in a next future. Kind regards

Dear Steven, Thank you for this great score and kind words. We hope to welcome you again. Kidn regards

Dear Karen Lesley, Thank you for this great score. Kind regards

Dear Karen, Thank you for your comment. We would like to inform you that the housekeeping deparment clean every single day all the rooms and every other day the sheets. We do apologize for the inconvenience you may have had. Hoping to have the opportunity to welcome you a third time. Kind regards

Dear Simon, Thank you for your opinion. We do apologize for the inconveniece you may have had. Hoping to have the opportunity to see you in a future. Kind regards.

Dear guest, Greetings from Sol Lanzarote! Thank you for the time you have spent to rate your stay and for choosing Sol Lanzarote to enjoy your so deserved holidays. You had a lovely time during your stay and we are so glad to know it. We hope to welcome you back soon. Kindest regards.

Dear Noman, We would like to thank you for choosing us to enjoy your so deserved holidays and for taking some minutes to valuate your stay and share with us your comments. We are so glad to know that you had a lovely time in Sol Lanzarote and your really enjoyed our services and facilities, special mention to our wonderful staff. We hope to welcome you back soon. Merry Christmas and Happy New Year! Kindest regards.

Dear guest, Thank you for choosing us to enjoy your so deserved holidays and for taking some minutes to rate your recent stay with us. We are very pleased to know that you had a lovely stay. We hope to welcome you back soon. Kindest regards.

Dear Chris, We would like to thank you for choosing us to enjoy your so deserved holidays and for taking some minutes to valuate your stay and share with us your comments. We are so glad to know that you had a lovely time in Sol Lanzarote. We can confirm that our alcohol is not watered down. Sorry if this was your impression. Your comments have been transferred to our Maitre. We hope to welcome you back soon at your house on the beach. Kindest regards.

Dear Vincent, We would like to thank you for choosing us to enjoy your so deserved holidays and for taking some minutes of your time to share with us your impressions and opinion. We are so glad to know that you had a lovely stay. However, we are so disappointed to know that your satisfaction was not total. We will work on these aspects to continue improving and achieve your total satisfaction on your next stay. We hope to welcome you back soon. Kindest regards.

Dear M, Greetings from Sol Lanzarote! Thank you for the time taken to post such an extensive review about our hotel and its facilities and your experience with us. We take all your observations constructively, as we everyday stream to the optimal and excellent service, implement improvements accordingly to our guests´ necessities and expectation when and where possible, and needed. I am sure; as well, the future travelers can get some constructive tips from your review. We hope to welcome you back soon at your house on the beach. Kindest regards.

Estimado Alejandro, Es un placer, para todo el equipo humano de Sol Lanzarote, saber que están disfrutando su estancia con nosotros y acomodarles en su casa de la playa. Esperamos seguir creando recuerdos únicos y memorables. Le agradecemos su fidelidad hacia Melia Hotels International. A su completa disposición.

Dear Danny, We would like to thank you for choosing us to enjoy your so deserved holidays and for taking some minutes to share with us your opinion and impression. We are very glad to know that you had a lovely stay and really appreciated our amazing staff, special mention to Rene, Alberto and Aleks, perfect location and our services and facilities. Your comments will be shared. Sorry for not having met your total expectations in relation to drinks. This review will help us to continue improving. We hope to welcome you soon at your house on the beach, Sol Lanzarote. Kindest regards.

Cher client, Au nom de toute l'équipe de Sol Lanzarote nous tenons à vous remercier d'avoir consacré une partie de votre temps à partager avec nous vos agréables commentaires sur votre récent séjour dans notre établissement. C'est un réel plaisir de savoir que nos services, notre localisation et notre personnel, ont fait de votre séjour chez nous un moment unique et spécial. Nous attendons de vous recevoir à nouveau et continuerons à créer ensemble des moments inoubliables. Bien cordialement.

Drogi Robercie, Dziękuję bardzo za podzielenie się z nami swoimi doświadczeniami z Sol Lanzarote. Żałujemy, że nie udało nam się w pełni sprostać Państwa oczekiwaniom i przepraszamy za drobne niedogodności, które wystąpiły. Nasz hotel zawsze stawia na doskonałość i wysoką jakość świadczonych usług, dlatego mamy nadzieję, że będziemy mieli nową szansę na odzyskanie Państwa zaufania, gwarantując Państwu doskonały pobyt pod każdym względem. Dziękujemy jednak za sugestie, będąc głęboko przekonanym, że każda krytyka jest bardzo przydatnym narzędziem, aby móc stale ulepszać nasze usługi. Cały Zespół Sol Lanzarote ma nadzieję powitać Cię ponownie jako naszego Gościa, aby móc odzyskać zaufanie i stać się Twoim punktem odniesienia. Z prawdziwą przyjemnością będę mógł osobiście zadbać o Twój kolejny pobyt, dbając o każdy szczegół. Z poważaniem.

Gentile AD, Grazie mille per aver condiviso con noi la sua esperienza al Sol Lanzarote. Ci dispiace di non essere riusciti a soddisfare a pieno le sue aspettative, e ci scusiamo per i piccoli inconvenienti avvenuti. Il nostro hotel punta sempre all’eccellenza e sull’alta qualità dei nostri servizi, pertanto speriamo di avere una nuova occasione per riconquistare la sua fiducia, garantendole un soggiorno perfetto sotto ogni aspetto. La ringraziamo tuttavia per i suoi suggerimenti, essendo fermamente convinti che ogni critica sia uno strumento molto utile al fine di poter migliorare costantemente il nostro servizio. Tutto il Team del Sol Lanzarote si augura di poterla accogliere nuovamente come nostro gradito Ospite per avere la possibilità di riconquistare la sua fiducia e tornare ad essere il suo riferimento. Sarà per me un vero piacere prendermi personalmete cura del suo prossimo soggiorno curandolo in ogni dettaglio. Cordiali saluti.

Estimado huésped, Nos es grato recibir su puntuación tan positiva ya que nos demuestra que pudimos ofrecerle una estancia a la altura de sus expectativas, siendo este nuestro objetivo. Seguiremos trabajando en esa línea. Esperamos tener la oportunidad de darle la bienvenida nuevamente en su casa de la playa, Sol Lanzarote. Nuestros mejores deseos.

Dear Graham, Greetings from Sol Lanzarote! Thank you for choosing us to enjoy your so deserved vacation and for taking a few minutes to value your stay. We are so pleased to know that we were able to exceed your expectations. We hope to welcome you back soon. Sincerely.

Dear Karen, Greeting from Sol Lanzarote for you and your lovely parents! Thank you so much for sharing your lovely review about your recent stay at Sol Lanzarote. We are really glad to read that all your expectations have been met and we will be more than delighted to give you a warm welcome once again and keep creating unforgettable moments together. Kindest regards

Dear guest, Thanks for the kind rating. We would also like to thank you very much for choosing our hotel Sol Lanzarote during your visit on the island and for taking some minutes of your time to share with us your feedback. We are so glad to know that you had a lovely stay. We hope to welcome you back very soon. Kindest regards.

Dear guest, Thank you very much for choosing our hotel and for taking the time to share this magnificent 5-stars. We cannot be happier to know that you were very satisfied about how everything went during your vacation and so are we with your visit. We are delighted to read that you enjoyed all our facilities and services during your stay. Just remember that here at Sol Lanzarote you have your home if you ever decide to come back to Canary Islands. Kindest regards

Cher Cat, Merci de partager une si belle critique comme celle que vous avez postée à propos de votre récent séjour chez nous. Nous sommes vraiment heureux de savoir que vous avez apprécié tous nos services et l'expérience client au cours de votre voyage. Au plaisir de vous accueillir à nouveau. Bien cordialement

Chère Gisèle, Merci de partager une si belle critique comme celle que vous avez postée à propos de votre récent séjour chez nous. Nous sommes vraiment heureux de savoir que vous avez apprécié tous nos services et l'expérience client au cours de votre voyage. Au plaisir de vous accueillir à nouveau. Bien cordialement

Dear guest, Thank you for the four-star rating. We are so glad to know that we have met your total expectations. We hope to welcome you back soon at your house on the beach, Sol Lanzarote. Kindest regards.

Dear John, Thank you very much for your confidence at Sol Lanzarote during your holidays on the island of Lanzarote. We are deeply sorry for any inconvenience you might had during your stay, as our main purpose is your total satisfaction. We hope that you give us another opportunity and change your point of view. Kindest regards.

Dear guest, Thank you very much for choosing our hotel and for taking the time to share this magnificent 5-stars. We cannot be happier to know that you were very satisfied about how everything went during your vacation and so are we with your visit. We are delighted to read that you enjoyed all our facilities and services during your stay. Just remember that here at Sol Lanzarote you have your home if you ever decide to come back to Canary Islands. Kindest regards

Dear guest, Thank you very much for choosing our hotel Sol Lanzarote during your visit on the island and for taking some minutes of your time to share with us your fantastic rate. We hope to welcome you back very soon. Kindest regards.

Estimado Jordi, Lamentamos saber que su estancia no ha estado a la altura de sus expectativas. Utilizaremos sus comentarios como una buena herramienta para seguir mejorando y ofrecer un servicio de calidad a la altura de las expectativas de nuestros clientes. Reciba un cordial saludo.

Estimada Andrea, Gracias por elegirnos y por valorar nuestro hotel de manera tan sumamente positiva. Es un gran placer, para todo el equipo humano de Sol Lanzarote, saber que pudimos ofrecerle una estancia a la altura de sus expectativas. Seguiremos trabajando de este modo, ya que esperamos volver a recibirle nuevamente y seguir creando recuerdos únicos y memorables, en esta su segunda casa de Lanzarote. Reciba un cordial saludo.

Estimado cliente, Gracias por elegirnos y por valorar el hotel de manera tan positiva. Esperamos tener la oportunidad de darle la bienvenida nuevamente. ¡Feliz verano!