야외 수영장, 일광욕 의자

아트리움 제논 호텔 아파트먼트 여행 후기

4 out of 5
아트리움 제논 호텔 아파트먼트
Zenon Pierides & Kitieos Street, Larnaca

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 359개 이용 후기 중 91개" "
평점 8 - 좋아요. 359개 이용 후기 중 147개" "
평점 6 - 괜찮아요. 359개 이용 후기 중 81개" "
평점 4 - 별로예요. 359개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 359개 이용 후기 중 16개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Louise Alice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is centrally placed and convenient for the town centre. The rooms are a little tired and a toaster would be a useful addition. The rooms were thoughly cleaned daily by helpful and amicable members of staff. I would recommend the hotel as a good base for anyone wanting to visit Larnaca.
2024년 3월에 7박 숙박함
답변 제공: NM 님, 2024년 4월 27일
Dear Louise Alice,We were delighted to read your very positive comments after your recent stay in our hotel and we have passed these on to all or staff.With regards to your comments about the rooms we are pleased to inform you that renovations will start at the end of the year.We have also noted your comments about the toasters, which we had the past but as on many occasions we had problems with smoke from burned bread, we only offer them on request. We look forward to welcoming you back soon.

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean property, what you would expect for the price.
2024년 3월에 9박 숙박함
답변 제공: NM 님, 2024년 4월 7일
Dear Richard,Thank you for your feed back after your recent stay.We also thank you for your kind compliments which we have passed on to our staff.We look forward tp welcoming you back soon.

10/10 - 훌륭해요

essam

2023년 12월에 10박 숙박함

2/10 - 너무 별로예요

Abdelmouttalib EL

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très sale et très vétuste. À fuir
2023년 12월에 1박 숙박함
답변 제공: NM 님, 2024년 1월 14일
Dear Guest,We were very concerned to note that you were not happy with stay and we would appreciate any further comments you may have.

8/10 - 좋아요

Rainer

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The appartment hotel is obviously dated and requires refurbishment. We were staying for ten nights and found the staff to be very courteous and friendly. Room servicing was carried out on daily basis and to our satisfaction. TV.Reception is limited to few local stations only. Internet access is weak and problematic. The location is ideal due to the proximity to the water front (Marina). All in all, we enjoyed our stay
2023년 12월에 10박 숙박함
답변 제공: NM 님, 2024년 1월 14일
Dear guest,Thank you for taking the time to post a review after your stay last month.Wed were pleased to read your compliments about our staff and we have passed these on to them.We are awre that our hotel is a little dated and we have already planned some improvements.

8/10 - 좋아요

Rickard

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Bra boende för små pengar. Slitet invändigt, men ok iallafall. Trevlig personal. Frukosten var tråkig, men för 8 euro så får man vad man betalar för
2023년 11월에 2박 숙박함
답변 제공: NM 님, 2024년 1월 14일
Dear Rickard,Thank you for taking the time to post a review after your stay in November.We were very pleased to read that you found good value for money and we noted your comments about breakfast.We are also pleased to inform that we are in the process of renovating our hotel.

10/10 - 훌륭해요

Oleg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice convenient hotel in city center with very friendly stuff. Minute walk to the beach. Big clean room with balcony. It's noisy when the balcony is opened, but ok'ish when it is not. Airport bus stop is nearby by the beach, st Lazarus cathedral is in 10 min slow walking.
2023년 11월에 1박 숙박함
답변 제공: NM 님, 2023년 11월 16일
Dear Oleg,Thank you for posting such a positive review which we have shared with our staff.We were delighted that you had enjoyed your stay and we look forward to welcoming you back soon.

6/10 - 괜찮아요

Silke

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: NM 님, 2023년 11월 17일
Dear Silke,Thank you for your feedback after your recent stay in our hotel. We look forward to welcoming you back soon.

6/10 - 괜찮아요

Jan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
War vor 40 Jahren sicherlich erste Wahl, aber seither ist nichts renoviert worden. Tolle Lage ganz nahe beim Strand, aber dadurch auch ziemlich laut.
2023년 11월에 3박 숙박함
답변 제공: NM 님, 2023년 11월 16일
Dear Jan,Thank you for taking the time to let us have your impressions after your recent stay in our hotel.The hotel was renovated in 2011 and we are planning to renovate again soon. We have already made 2 sample rooms.

6/10 - 괜찮아요

Kristin

가족 여행
2023년 10월에 1박 숙박함
답변 제공: NM 님, 2023년 11월 3일
Dear Kristin.Thank you for taking the time to post a review after your recent stay in our hotel.We were concerned to note that you were not completely happy and we would appreciate any additional comments you may have.We look forward to hearing from you.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: NM 님, 2023년 11월 3일
Dear David,thank you for taking the time to post a review after your recent stay in our hotel.We were very pleased to see that you had enjoyed your stay and we look forward to welcoming you back soon.

8/10 - 좋아요

Paulina

좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: NM 님, 2023년 11월 1일
Dear Paulina,Thank you for your feed back after your recent stay in our hotel.We were delighted that you had enjoyed your stay and we look forward to welcoming you back soon.

8/10 - 좋아요

Rickard

가족 여행
좋아요: 직원 및 서비스
Bra för en liten peng.
2023년 10월에 1박 숙박함
답변 제공: NM 님, 2023년 10월 28일
Dear Rickard,Thank you for your feed back after your recent stay in our hotel.We were very pleased to read that you found good value for money and we shall look for ways to improve this further.We look forward to welcoming you back soon.

6/10 - 괜찮아요

Tania

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No safe in room, internet keeps disconnecting
2023년 10월에 4박 숙박함
답변 제공: NM 님, 2023년 10월 28일
Dear Tania,Thank you for your feedback after your recent stay in our hotel.We were rather surprised to read that you had no safe in the room as one is installed in the wardrobe. We shall communicate this better in the future. We shall also investigate the internet and ensure that there no interruptions.We look forward to welcoming you back soon.

6/10 - 괜찮아요

Ilya

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 3박 숙박함
답변 제공: NM 님, 2023년 10월 19일
Dear Ilya,Thank you for taking the time to post a review after your recent stay in our hotel.We have noted that you ere not completely happy with your stay and we would appreciate any additional comments you may have,We look forward to hearing from you.

10/10 - 훌륭해요

Carl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good location! Close to the beach. Good service! Nice pool area!
2023년 10월에 4박 숙박함
답변 제공: NM 님, 2023년 10월 19일
Dear Carl,We were delighted to see that you were very happy with your stay and we look forward to welcoming you back soon.

8/10 - 좋아요

Sverre Torgeir

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott lokalisering, kort veg til stranda og strandpromenaden med mange kafeer, barar og restauranter. Flott bassengområde med bar på toppen av hotellet. Hyggelig og hjelpsomt hotellpersonale. Litt harde senger.
2023년 10월에 7박 숙박함
답변 제공: NM 님, 2023년 10월 19일
Dear Sverre Torgeir,We were delighted to read your very kind compliments about our hotel and we have passed these on to our staff.With regards to your comments about the beds please note that we provide additional mattresses if required.We look forward to welcoming you back soon.

4/10 - 별로예요

Donald

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is dated staff at reception very helpful
2023년 10월에 2박 숙박함
답변 제공: NM 님, 2023년 10월 19일
Dear Donald,Thank you for taking the time to provide a feedback after your recent stay in our hotel.We were very pleased to read that you found our reception staff helpful and we have passed these on to them,With regards to the condition of the hotel we are pleased to inform you that we have already started renovating.We look forward to welcoming you back soon.

4/10 - 별로예요

Kenneth

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The positives - the hotel was very conveniently situated near the beach, and the rooftop pool was a decent size, with a nice bar. Our room was large enough for a family, and the bed was comfortable. The negatives - Dated, grubby decor in the room, including ominous blood stains on the curtains. The wi-fi code only worked for one device at a time. They gave us another when we requested it, but it was a hassle to have to ask. Another hassle was the lack of a hairdryer in the room. When we asked about this, we were told that there were only three dryers at the hotel, and we had to wait for one to become available. We were going to a wedding so we really needed a dryer, otherwise we would have given up. We kept asking, and after more than 24 hours we finally got one, but we had to pay 20 euros deposit. We had to pay a similar deposit for a lock so we could use the safe. Honestly, what hotel doesn't have these basic amenities? What with this and the indifferent reception staff, we wouldn't recommend this place. Another point to note - the lift is very small. This didn't bother us, but we noticed another family with a wheelchair user, and it wasn't possible for anyone to accompany them in the lift (but they could not be left alone). This was very stressful for them, and something to bear in mind.
2023년 9월에 5박 숙박함
답변 제공: NM 님, 2023년 10월 20일
Dear Kenneth, Thank you for taking the time to post your comments after your short stay in our hotel.We were concerned to read that you would not return but we hope that you will give us another opportunity to offer our hospitality to your full satisfaction.With regards to your additional comments we are pleased to inform you that we are in the process of finalising our plans to renovate next year. Our facilities will include hair driers, microwaves and new safes, wi fi etc. but with different higher prices, which will offer value for money.The size of our lifts cannot be enlarged but we never had a complaint that an escort could not accompany the handicapped person in the lift.Our policy for deposits for hair driers and safes is advertised and should not have been a surprise. When all hair driers were in use we purchased more to accommodate the extra demand.

8/10 - 좋아요

VLADISLAV

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was good fater all
The facility looks to be a little bot old, but all was fine. I found it very comfortable. The location is excellent. The breakfast was great. I was denied access to the pool because of a private party, but after all, one of the reasons I chose the hotel was the pool. I thought using the pool was part of the deal.
2023년 9월에 1박 숙박함
답변 제공: NM 님, 2023년 10월 6일
Dear Vladislav,Thank you for taking the time to write a review after your recent stay in our hotel.We were delighted to read your kind compliments which we have shared with all our staff.With regards to your comments about closing the pool early please note that the normal opening times are from 10.00 until 18.00 hrs. The party started at 19.30 hrs, and preperations an hour earlier.We look forward to welcoming you back soon.

6/10 - 괜찮아요

Carl Magnus

좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: NM 님, 2023년 9월 28일
Dear Carl,Thank you for your feedback after your recent stay but we would appreciate any further comments you may have.

6/10 - 괜찮아요

Tunde

별로예요: 숙박 시설 상태 및 시설
Ok hotel at great location.
Outdated hotel at great location for a fair price. Slow WiFi, mismatched decor. Rooftop pool was awesome.
2023년 9월에 2박 숙박함
답변 제공: NM 님, 2023년 9월 28일
Dear Tunde,Thank you for your feed back after your recent stay in our hotel and for your kind compliments about the rooftop pool.With regards to your comments about the decor we are in the process of renovating. We have already made 2 sample rooms and we shall continue in the winter.

2/10 - 너무 별로예요

SIGALIT

2023년 9월에 1박 숙박함
답변 제공: NM 님, 2023년 9월 20일
Dear Sigalit,We were extremely concerned to note in your review that you were not happy with your stay and we would appreciate any further comments you may have.We look forward to hearing from you.

10/10 - 훌륭해요

Janne

2023년 9월에 1박 숙박함
답변 제공: NM 님, 2023년 9월 16일
Dear Janne,We were delighted to see that you had a most enjoyable stay and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Sarah

2023년 9월에 2박 숙박함
답변 제공: NM 님, 2023년 10월 6일
Dear Sarah,We were delighted that you were very happy with your recent stay in our hotel and we look forward to welcoming you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: NM 님, 2023년 9월 10일
Dear Guest,We were delighted that you had enjoyed your recent stay in our hotel and we look forward to welcoming you back soon.

8/10 - 좋아요

Sohaib

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the beach and a pool
2023년 8월에 2박 숙박함
답변 제공: NM 님, 2023년 9월 10일
Dear Sohaib,Thank you for taking the time to a review after your recent stay in our hotel.We were very pleased to note that you were satisfied and we look forward to welcoming you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Great location. A few minutes away from the beach & central bus stop to get around to other cities or to the airport. I stayed at another hotel that was a 4 star, and the quality difference between hotels was noticeable. The staff here were all friendly & helpful, but the rooms are pretty outdated and wasn't fully cleaned.
2023년 8월에 2박 숙박함
답변 제공: NM 님, 2023년 9월 10일
Dear Guest,we were very pleased to read that you had enjoyed your recent stay in our hotel and thank you for your kind compliments. With regards to your comments about the need to renovate we are pleased to inform you that we have already started with 2 sample rooms and we plan to continue in the winter.

4/10 - 별로예요

Kenan

2023년 8월에 1박 숙박함
답변 제공: NM 님, 2023년 9월 10일
Dear Kenan,We were concerned to note that you were not happy with your stay and we would appreciate any further comments you may have.

6/10 - 괜찮아요

Gaurav

아이를 동반한 가족 여행
The property is in city centre so very close to shops and restaurants and walkable distance to beach. Spacious rooms and parking available. It is a old and very basic property so not happy with the price we paid for it. Getting into parking was also an issue which the management needs to sort out.
2023년 8월에 2박 숙박함
답변 제공: NM 님, 2023년 9월 10일
Dear Guest,Thank you for taking the time to post a review.With regards to the need for renovations we are happy to inform you that we have already started with 2 sample rooms and we plan to continue in the winter.The procedure for parking is a telephone call to the hotel, to establish identity and the gate will open by remote control.

6/10 - 괜찮아요

Helle Kølhøj

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Comment from Hotel Management 님, 2023년 8월 17일
Dear Helle,We were delighted to note that you had enjoyed your recent stay in our hotel and we look forward to welcoming you back soon.

8/10 - 좋아요

Mette

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Fint til prisen
Fint ophold til prisen, men værelserne er ikke oplagte til ekstraopredninger. Slidt og forældet mange steder, men til prisen fint. Og servicen var super god. Utrolig sødt personale.
2023년 7월에 11박 숙박함
답변 제공: Comment from Hotel Management 님, 2023년 8월 15일
Dear Mette,Thank you for taking the time to send us review after your recent stay in our hotel. We are very pleased to inform you that we have already started our plans for renovating the rooms by making 2 sample rooms, which we use now for guest feed back, We plan to renovate as from this winter.We look forward to welcome you back.

8/10 - 좋아요

Dennis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 7박 숙박함
답변 제공: NM 님, 2023년 8월 1일
Dear Dennis,Thank you for your feed back after your recent stay in our hotel.We were very pleased to read that you had enjoyed your stay and we look forward welcoming you back soon.

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Utmärkt läge, nära till strand, shopping, restauranger och bussar. Trevlig personal på hotellet. Har tidigare bott på detta hotell då var sängarna väldigt hårda, detta var nu åtgärdat och jag sov nu riktigt gott. Kommer absolut komma tillbaka 😊
2023년 7월에 8박 숙박함
답변 제공: NM 님, 2023년 7월 27일
Dear Marie,Thank you for taking the time to post your feed back after your recent stay in our hotel.We were delighted that you had enjoyed your stay and we look forward to welcoming you back soon.If you have any special request please let us know in advance.

10/10 - 훌륭해요

emad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amazing
it was amazing holiday , friendly staff in reception area.very nice pool on the roof , the very bad issue was that no wifi in the rooms for more than one device.
2023년 7월에 5박 숙박함
답변 제공: NM 님, 2023년 8월 1일
Dear Emad,We were delighted to read your positive comments after your recent stay in our hotel and we have passed these on to all our staff.We noted your remark about the devices for wi fi and we shall arrange for more in the future.We look forward to welcoming you back soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Der lugtede MEGET kraftigt af cigar når man kom ind på hotellet😳Lejligheden var godt slidt, og toiletforholdene var under al kritik - kan ikke passe, at man i 2023 ikke må putte toiletpapir i toilettet…så heldigt, at vi kun skulle være der 1 nat! Poolen på taget var fin.
2023년 7월에 1박 숙박함
답변 제공: NM 님, 2023년 8월 1일
Dear Guest,Thank you for your comments regarding your recent stay in our hotel.We have noted your remarks about the toilet and we shall clarify that paper can be flashed but no other items.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Om du önskar komfort och nytt - boka något annat
Atrium kan tacka sitt bra läge. Allt annat är tyvärr föråldrat nu. Rummen behöver en uppgradering som heter duga. Så slitet och gammalt. Trevlig personal.
2023년 7월에 3박 숙박함
답변 제공: NM 님, 2023년 8월 1일
Dear guest,thank you for taking the time to send us review after your recent stay in our hotel.We are very pleased to inform you that we have already started our plans for renovating the rooms by making 2 sample rooms, which we use now for guest feed back, We plan to renovate as from this winter.

6/10 - 괜찮아요

Kamal

좋아요: 직원 및 서비스
It is central and easy to come to the main street in Larnaca
2023년 7월에 2박 숙박함
답변 제공: NM 님, 2023년 8월 1일
Dear Kamal,Thank you for kind comments regarding the location of our hotel.We are pleased to inform you that we plan to renovate the rooms this winter and look forward to welcoming you backsoon.

6/10 - 괜찮아요

Marina

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
helt Ok hotell
hotellet behöver en uppfräshning samt renovering!
2023년 6월에 7박 숙박함
답변 제공: NM 님, 2023년 7월 4일
Dear Marina,Thank you for your feed back after your recent stay in our hotel.We are very pleased to inform you that we have already started our renovations this summer. As you may have noticed we have made 2 sample rooms which we will test during this summer and continue in the winter.We look forward to welcoming you back soon.

10/10 - 훌륭해요

Shadi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beyond expectations
Location is amazing, rooms are very spacious covenient for families, breakfast is good, swimming pool is great, moreober staff are friendly Overall experience is beyond expectations
2023년 6월에 5박 숙박함
답변 제공: NM 님, 2023년 7월 4일
Dear Shadi,Thank you for your positive comments after your recent stay and we look forward to welcoming you back soon.

6/10 - 괜찮아요

Joanna

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Remontin tarpeessa
Selkeästi remontin tarpeessa oleva hotelli. Hyvää on sijainti ja uima allas katolla. Sängyt on epämukavat nukkua.
2023년 6월에 2박 숙박함
답변 제공: NM 님, 2023년 7월 4일
Dear Joanna, Thank you for your feed back after your recent stay.With regards to your comments about renovations we are very pleased that we have started by making 2 sample rooms, which we will test this summer. We shall continue in the winter.

6/10 - 괜찮아요

C

별로예요: 숙박 시설 상태 및 시설
Dated.
We stayed for 4 weeks at this hotel. Reception staff were helpful. The rooms were dated but the beds were comfortable. The apartment had a very basic kitchenette with basic cutlery and plates etc. While the room was serviced daily, the bathroom was mouldy. The location was extremely noisy especially Friday and Saturday nights when the restaurant downstairs had very loud music until 1am. Also loud street traffic every day . Good roof top pool area . Would probably not stay here again.
2023년 5월에 28박 숙박함
답변 제공: NM 님, 2023년 7월 4일
Dear Guest,Thank you for taking the time to post a review after your recent, long stay in our hotel.With regards to the standard of the rooms we are pleased to inform you that we have already started renovating the hotel by making 2 sample rooms. After some tests during the summer we shall continue next winter.We hope that we shall have the opportunity to offer our hospitality again in the new rooms.

6/10 - 괜찮아요

Joanna

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sijainti hyvä
Loistavalla paikalla päivitystä kaipaava hotelli. Otin 2 kuvaa mut en saa niitä laitettua? Kylppärin lamppu vinossa ja kylppärin listat mätiä.
2023년 6월에 2박 숙박함
답변 제공: NM 님, 2023년 8월 1일
Dear Joanna,Thank you for your feed back after your stay in our hotel last June.We are very pleased to inform you that we shall renovate rooms as from this winter.

10/10 - 훌륭해요

Sofia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: NM 님, 2023년 6월 10일
Dear Guest,Thank you for the excellent feed back after your recent stay in our hotel,We look forward to welcoming you back soon and if you have any special request please let us know.

10/10 - 훌륭해요

Sofia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: NM 님, 2023년 6월 10일
Dear Guest,Thank you for taking the time to submit your feed back after your recent stay in our hotel.We were delighted to note that you had enjoyed your stay and we look forward to welcoming you back soon.

10/10 - 훌륭해요

theoklito

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So close the the beach and hot spots
2023년 6월에 1박 숙박함
답변 제공: NM 님, 2023년 6월 10일
Dear Theoklito,We were delighted to note that you had enjoyed your recent stay in our hotel and we look forward to welcoming you back soon.

10/10 - 훌륭해요

theoklito

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We got here three hours belfiore checkin but the owner could see we've been travelling all night and got us our room straightaway with no extra charge. So close to the sea and a beautiful area ❤
2023년 5월에 1박 숙박함
답변 제공: NM 님, 2023년 5월 28일
Dear Theoklito,We were delighted to see that you had an excellent stay in our hotel and we have passed your comments to all our staff.We look forward to welcoming you back soon.

6/10 - 괜찮아요

Samir

좋아요: 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: NM 님, 2023년 5월 25일
Dear Samir,Thank you for your feedback after your recent stay in our hotel.We were however concerned to note that you were not totally happy and we appreciate any further comments you may have.We look forward to hearing from you.

10/10 - 훌륭해요

Lusine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Liked the room, the location, the staff, everything was great.
2023년 5월에 4박 숙박함
답변 제공: NM 님, 2023년 5월 25일
Dear Lusine,We were delighted to see that you had enjoyed your recent stay in our hotel and we look forward to welcoming you back soon.If you have any special request please let us know.

2/10 - 너무 별로예요

CAMILLE

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gros problème d'inondation de la piscine....une catastrophe
2023년 5월에 2박 숙박함
답변 제공: NM 님, 2023년 5월 23일
Dear Camile,Thank you for your comments after your recent stay. We would like to clarify that we did not have any problems with our swimming pool. This most unusual and unfortunate incident was due to a broken water pipe, which was situated below the pool, just outside the lift on the 3rd floor. The pipe burst without any warning and the hotel 3rd floor was fully operational again within 2 hours. We believe that our chief engineer and all other staff dealt with the problem very well and we assure you that our consultants inspected the area and are fully satisfied with all the action we took.We regret the inconvenience and concern the incident caused to all our clients but if you had asked for an explanation before you left, you would have known that it was not as bad as you believe.We hope to have the opportunity to offer our hospitality again and rectify this wrong impression you have.We hope to have another opportunity to offer our hospitality again.