Las Mercedes, San Cristóbal de La Laguna hotel rooms at the Iberostar

"The staff is very friendly. The hotel is more like a 4 star at best as it is starting to show its age a bit. The breakfast was good, however, the staff could hardly keep up with the tremendous amount of people. The location of the hotel is fantastic!"

"From the moment that we arrived until the moment that we checked out our stay at this hotel was spectacular. The staff allowed us to leave our luggage with them before check-in time and everyone there should be recommended for their level of professionalism and courtesy and making us feel very welcome. The next time that we are in Tenerife, we will definitely be staying at that hotel"

"Enjoyed the breakfast"

"The hotel overall was very good. I would give it 5 stars but the room given to us was very outdated and the room reeked of sewer smell. We complained but nothing was done while we occupied it. Putting the stoppers in the plugs helped. Other than that property was very good."

"Amazing view, great staff, location, breakfast"

"Very nice Hotel best views, very clean, staff very nice and attentive, rooms spacious and very good amenities!! 😊 overall excellent Hotel "

"Splendid hotel with excellent facilities and lovely staff"

"This was an excellent choice for our stay on tenerife in the canary islands. Our third floor seaside room was wonderful because we could leave the door open and listen to the waves. And yet, still have privacy during the day, because people could not see in from the street. The breakfast offering is quite amazing. And the room has modern appointments that were really nice such as motion detected nightlights in the bathroom and l e d's that could be set for different light levels. It's true that the rooms are not very large and the bathroom is quite a squeeze. I was also a little stumped that amenities did not include body lotion or hair conditioner. These seem pretty basic for a four star hotel. However, overall it was a wonderful place for us to spend our time in the canary islands"

"Hotel is located within a 10 minute walk of the city centre, so great for exploring on foot. Hotel is quiet and opposite a lovely park, rooms are very clean and modern. You are so close to lots breakfast and dinner places so make sure you get out and eat with the locals. Recommend public parking 5mjn walk called Rosalia. Nice lounge area if you want to chill with beer or wine and food. Great hotel and location. "