We have new food options opening in January, including our new Canteen Food Hall with six new options to replace the Carnival World Buffet. These options include Southland Burrito Co., Shogun Ramen, Tony Luke's, Tender Crush, Nama Nama, & Attaboy Burger. We hope you will give us another chance and return to our hotel in the future.

룸이 넓어서 만족스러우시다니 다행입니다! 편안하게 머무르실 수 있어서 기쁘게 생각합니다. 더 필요한 정보나 도움이 있다면 언제든지 물어보세요!

I'm truly sorry to hear about the cleanliness issues you encountered during your stay. That's certainly not the standard we aim to uphold. We understand how crucial it is to provide a clean and comfortable environment for our guests. Your feedback regarding the drainage problem and the cleanliness of the bathroom is greatly appreciated. Please know that we take these matters seriously and will address them immediately with our housekeeping team to ensure these issues are resolved and don't recur. If there's anything specific you'd like to share or if there are additional details you wish to provide, please feel free to let us know. We want to ensure that we take all necessary steps to improve and prevent such situations in the future. Again, please accept our sincerest apologies for the inconvenience caused during your stay. We hope for the opportunity to restore your confidence in our accommodations in the future. If you plan on staying with us again, please reach out so we can ensure a more pleasant experience.

Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

Hello Wonseok, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

Thank you, LaShonn, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Michael, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Richard, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

Thank you, Jacqueline, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

Thank you, Ryan, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

Thank you, Jeff, for taking the time to share your kind words. We truly appreciate you sharing your experience at Rio Las Vegas.

Thank you, Worawut, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Catherine, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, Julian, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Yimi, for the great survey! Come back for another wonderful time soon!

Thank you, Marc, for the survey. Come back for another wonderful time soon!

Thank you, Sherrie, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Gerardo, for the great survey! Come back for another wonderful time soon!

Thank you, Ivonne, for the great survey! Come back for another wonderful time soon!

Thank you, Jomo, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Guadalupe, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Juan Pablo, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, Yasheetta, for taking the time to share your kind words. We truly appreciate you sharing your experience at Rio Las Vegas.

Thank you, Leon, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Diane for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Monica, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Justine, for taking the time to share your kind words. We truly appreciate you sharing your experience at Rio Las Vegas.

Thank you, Binh Q, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Claudemi, we would like to apologize for the unavailability of elevators during your stay. Overall taking almost a half hour to get to the ground floor or room is not ideal in any situation we would very much like to make this right, waiting that long is unacceptable. We have confirmed that we experienced issues with some elevators in the Masquerade and Ipanema tower during your stay and engineering has resolved these issues. WE will share your concerns with our team.

Thank toy, Donald, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. WE will share your concerns with our team.

Jiasheng, First, I would like to apologize for you being checked into a room that was not cleaned and inspected prior to your arrival. We sincerely apologize for the disappointing service you encountered. We missed an opportunity to ensure that you have the best Rio experience possible and for that we are truly sorry. I will ensure the correct departments are informed and this issue is resolved to the best of our abilities for your next stay. We hope you will give us another chance and return to our hotel in the future.

Thank you, Alexander, for the great survey! Come back for another wonderful time soon!

Thank you, Elizabeth, for staying at Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Judy, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, Mariaelena, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.