리즈, 잉글랜드의 발코니가 있는 호텔

“Really good experience with very helpful and pleasant staff. ”

“Fantastic apartments located in a prime location to go exploring around the city. Staff were super helpful and the stay was 10/10 will definitely be returning there soon! ”

“We stayed one night at this hotel. The location was excellent, but we were given groundfloor rooms, one of which opened out straight into the lobby. It was excessively noisy as you could hear everything people were saying. I don't think they should give these rooms to guests. The other room was off a corridor which had a door separating the rooms from the lobby, so this was quieter, but the temperature control was out of work so there was no air-conditioning and as this was a ground floor room,...

“만족스러운 숙소 깨끗하고 관리가 잘 되어있어서 정말 좋아요 ”

“깔끔하고 친절하고 위치도 좋아요”

“기차역과 바로 붙어있어서 교통에 매우 편리함.”

“I booked the Novotel months ago, this was changed to the Mercure but not by me weeks ago. I received the customary welcome email 24 hours before from the Mercure. I arrived at my hotel and wasn’t able to gain entry - eventually someone arrived to say I’d be transferred to The Novotel. On arrival at The Novotel I explained the position and quite frankly the reception staff weren’t interested - no comment and no apology. I’ts been a while since I stayed at a Novotel and this I think may be the...

“Really great stay, person was really kind during check - in, made it easy good location great place felt secure & comfortable ”

“Welcoming staff and a lovely environment to be in. ”

“Quite possibly the most bizarre hotel experience I have ever had. We pulled into the car park and we’re told the hotel had been taken over by the council and and the rooms including the one we had book were taken. I still have no further understanding to what happened. We didn’t stay. We didn’t even get through the door. The has been no way to contact the hotel or hotels.com to get a refund. ”