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베스트 웨스턴 플러스 서비스 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 서비스 인 & 스위트
209 41st Street South, Lethbridge, AB

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 576개 이용 후기 중 338개" "
평점 8 - 좋아요. 576개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 576개 이용 후기 중 36개" "
평점 4 - 별로예요. 576개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 576개 이용 후기 중 7개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near casino and accommodated our group well
2024년 3월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2024년 4월 2일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

niels

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2024년 2월 21일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest int he very near future.

10/10 - 훌륭해요

Laurentiu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel.
2024년 2월에 1박 숙박함
답변 제공: Shweta 님, 2024년 2월 18일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We do look forward to having you back again as our guest int eh very near future.

10/10 - 훌륭해요

Henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a nice time, clean and spacious room, ooooh the executive suite with jetted tub was just what we needed.staff was courteous and friendly
2024년 2월에 1박 숙박함
답변 제공: Shweta 님, 2024년 2월 18일
Thank you for your stellar rating and review. It truly means a lot to have our guests share their positive experiences. We already look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time here and very good.
2024년 2월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2024년 2월 14일
Thankyou for such a great first time rating of the BW Plus Service Inn & Suites. We already look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Craig 님, Calgary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, comfortable beds, good wifi, good breakfast.
2024년 2월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2024년 2월 7일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We do look forward to having you back again as our guest int eh very near future.

10/10 - 훌륭해요

Norine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really liked our stay here, this was our first time very impressed with continental breakfast, bed was nice and comfy. Had concerns over having to change date of reservation but everyone was very accommodating and solved my concern which was very nice of them. I would recommend this place and will defiantly be a return customer.
2023년 12월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2024년 1월 8일
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your first stay at the BW Plus Service Inn & Suites and that it left a positive impression on you.It's wonderful to know that you found the full, hot complimentary breakfast impressive and that the bed provided a comfortable night's sleep. We're also delighted to hear that our team was able to address and resolve your concerns about changing the date of your reservation. Ensuring our guests' satisfaction and comfort is our top priority, and we're pleased we could accommodate your needs.Your recommendation and intention to be a return customer mean the world to us. We look forward to welcoming you back and providing you with another enjoyable stay. If there's anything specific you loved or if there are ways we can make your future stays even better, please don't hesitate to let us know.Safe travels, and thank you for choosing the BW Plus Service Inn & Suites.

6/10 - 괜찮아요

Sara

2024년 1월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2024년 2월 7일
Thank you for your review. It appears that you may not have enjoyed your stay as so many of our other guests have. Any feedback you can provide assists us in ensuring our future guest stays are simply, better.

10/10 - 훌륭해요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prime Minister suite was wonderful, lots of area to enjoy ones stay. Whirlpool jets were not working in the pool area, wasn’t to pleased about being “bullied/harassed” by a large group of teenagers from a sports team, mocking my girlfriend and I as we swam together alone. Front desk assured us the team had a reserved time for them so guests could enjoy the facilities in the mean time.
2023년 11월에 1박 숙박함
답변 제공: Shweta 님, 2023년 11월 30일
Thank you for providing us your feedback. While we are glad that you liked the overall service and hospitality, we’re extremely sorry that your experience with us was not up to par. Had we known of this, we would have gladly taken care of this right away. We do apologize once again, . We would love it if you would come back to stay with us again - we have no doubt that the next time you would have the wonderful experience that the vast majority of our guests have

10/10 - 훌륭해요

Sara-Lyn

2023년 11월에 1박 숙박함
답변 제공: Shweta 님, 2023년 11월 19일
Thank you for such a great review of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Tryler

2023년 11월에 2박 숙박함
답변 제공: Bruce P - GM 님, 2023년 11월 12일
Thank you for such a great review of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Laurie

The hotel and rooms were very clean and quiet. The breakfast was hot and a very good variety a little something for everyone
2023년 11월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 11월 5일
Thank you for such a great review of the Best Western Plus Service in & Suites. Words used by our guests like clean and quiet, comment hot and very good variety, confirm we are doing all the little things that make a guest stay great and thank you for taking notice. We look forward to having you back as our guest in the very near future.

8/10 - 좋아요

Michael

연인과의 여행
Good hotel, soundproofing could be better
2023년 10월에 3박 숙박함
답변 제공: Bruce P - GM 님, 2023년 10월 28일
Thank you for such a great rating. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Alfred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great. Location, friendly helpful staff. Maria gave us top notch service!
2023년 10월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 10월 28일
Thank you for such a great rating of the BW Plus Service Inn & Suites. I have passed along your kudos to Maria and thank you for taking the time to recognize the great job that she does. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Val

2023년 10월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 10월 24일
Thank you for such an excellent rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Makayla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice breakfast and rooms, very kind and courteous front of house and cleaning staff
2023년 10월에 2박 숙박함
답변 제공: Bruce P - GM 님, 2023년 10월 22일
Thank you for such a great review of the BW Plus Service Inn & Suites. I have passed along your kudos to my entire team and thank you for taking the time to recognize the great job that they do. We look forward to having you back again as our guest in the very near future.

8/10 - 좋아요

Jodi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Shweta 님, 2023년 11월 3일
Thank you for such a great rating. We look forward to having you back again as our guest in the very near future.

8/10 - 좋아요

Roberta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 10월 12일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

4/10 - 별로예요

Flora

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Beds were terrible ,very noisy, air and fan wouldn’t stay on and poor lighting
2023년 10월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 10월 3일
I’m sorry that it appears you didn’t enjoy your stay as so many of our other guests have. Whether it is our hotel or any other, if something doesn’t meet your expectations during your stay, please let the front desk know so that they can address it to your satisfaction while you’re at the hotel. Please feel free to contact us directly should you wish to discuss your stay further.

10/10 - 훌륭해요

Jack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice.
2023년 9월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 9월 30일
Thank you for your very nice rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Albert

2023년 9월에 5박 숙박함
답변 제공: Shweta. H 님, 2023년 10월 18일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Bruce P - GM 님, 2023년 9월 27일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Albert

2023년 9월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 10월 16일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

4/10 - 별로예요

Shawna

2023년 9월에 2박 숙박함
답변 제공: Shweta 님, 2023년 9월 21일
Thank you for the perfect rating, we are glad that you enjoyed your stay at the Best Western Plus Service Inn and Suites. We hope you choose to stay with us again whenever your travel brings you back to Lethbridge.

10/10 - 훌륭해요

Michael

2023년 9월에 2박 숙박함
답변 제공: Bruce P - GM 님, 2023년 9월 20일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

8/10 - 좋아요

Jessica

2023년 9월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 9월 18일
Thank you for your rating of the BW Plus Service Inn & Suites. We look forward to having you back again in the near future.

10/10 - 훌륭해요

Faith

2023년 9월에 2박 숙박함
답변 제공: Shweta 님, 2023년 10월 9일
Thank you for your very nice rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

8/10 - 좋아요

Clayton

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 9월 9일
Thank you for such a great reading of the Best Western plus Service Inn & Suites. We look forward to having you back as our guest in the very near future.

8/10 - 좋아요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a great spot for a quick stay that’s got easy access and is overall well managed and maintained.
2023년 9월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 9월 5일
Thank you for a great review of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

2/10 - 너무 별로예요

voltaire

2023년 8월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 9월 20일
I am sorry to see that you did not seem to enjoy your stay as so many of our other satisfied guests have. Low scores with no feedback however does not allow my hardworking team to identify and address any concerns you may have related to your stay. Please feel free to contact me directly should you wish to discuss those concerns further. Whether it is our hotel or any other, any concerns should be addressed with the staff DURING your stay to give them the opportunity to address those concerns to your satisfaction.

10/10 - 훌륭해요

Lloyd

2023년 8월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 8월 21일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Lyle

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel staff friendly, pet friendly
2023년 8월에 2박 숙박함
답변 제공: Bruce P - GM 님, 2023년 8월 19일
Thank you for your great rating and review of the BW Plus Service Inn & Suites. We look forward to having you back again in the very near future.

10/10 - 훌륭해요

Braden 님, Medicine Hat

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay, always clean.
2023년 8월에 4박 숙박함
답변 제공: Bruce P - GM 님, 2023년 9월 9일
Thank you for such a great reading of the Best Western Plus Service Inn and Suites. We look forward to having you back as our guest again in the very near future.

10/10 - 훌륭해요

Adrienne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. Great addition of the restaurant Brickstone Bar and Kitchen
2023년 8월에 8박 숙박함
답변 제공: Bruce P - GM 님, 2023년 8월 17일
Thank you for such a great rating and review of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Ole

2023년 8월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 8월 16일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

4/10 - 별로예요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lots to like about this hotel, but… I have some concerns about the pool area. The pool, slide and hot tub themselves are fine; however, the floor of the pool area is unusually slippery, even for a pool’s floor which are typically somewhat slippery when wet. The material used doesn’t have any qualities that mitigates getting slippery when wet. My spouse was just casually waking and nearly lost her footing between the pool and hot tub and my daughter fell taking a drink at the water fountain and struck her elbow. Neither was being reckless. I’ve felt safer walking on ice than walking around this pool. It ruined the whole experience. I think this is a known condition to the hotel as there has been a non-skid tape placed on the floor, but is now clearly losing its adhesion and, at this point, wasn’t in the areas that needed it most anyway. I think I saw 3 or 4 ‘slippery when wet’ signs around the pool too, which is not a legitimate way to deal with an ongoing deficiency. When I select hotels, when travelling with my family, the pool is a major factor in deciding where to stay. I can honestly say I wouldn’t return just based on this one thing and I wouldn’t recommend anyone planning to use the pool stay here either. No ill will in this review, it’s just a safety thing.
2023년 8월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 8월 14일
Thanks for your feedback and I am sorry to have rad that your score is lower directly related to the pool area. Please be aware that we are currently and have on going solutions related to our pool floor. Our hotel identified issues with our previous flooring and had the contractor return to address the issues we identified. The contractor returned and repaired our entire pool floor area once again this past spring. We have once again identified areas of concern and are currently sourcing solutions and the use of the wet floor signs are required by our OHS committee chair to ensure guests are aware of the hazard. Immediate use of grip tape over the past few months has proven difficult. Our new flooring rep will be on site today to offer alternate solutions to ensure our guests can enjoy our pool safely. I have not taken any ill will from your review, but please understand that we continue on a daily basis to address areas of concern whether identified by a guest or through our own internal processes.We do hope you will come back and stay with us again in the very near future.

10/10 - 훌륭해요

Darrel

2023년 8월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 31일
Thank you for the perfect rating, we are glad that you enjoyed your stay at the Best Western Plus Service Inn and Suites. We hope you choose to stay with us again whenever your travel brings you back to Lethbridge.

10/10 - 훌륭해요

Karmen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accommodating
2023년 8월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 8월 11일
Thank you for such a great reading of the Best Western Plus Service Inn & Suites. We look forward to having you back as our guests in the very near future.

8/10 - 좋아요

Ron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Generally a good stay. Breakfast options could have been better
2023년 8월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 13일
Thank you for taking the time to share your review with us.

10/10 - 훌륭해요

Phillip

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast was one of the best we have found in a hotel where it is offered with the room. Rooms are spacious. Location was easy to find and parking was adequate for our big vehicle and the large trailer we were pulling as well.
2023년 8월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 8월 8일
Thank you for such a great review of the BW Plus Service Inn & Suites. The Brickstone Kitchen & Bar will open today and will be a fantastic addition to our operation giving people a great dining option.Our full, hot, complimentary breakfast allows our guests to get their day off to a great start. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Bonnie

연인과의 여행
좋아요: 편의 시설/서비스
The staff were very friendly and helpful. The hotel is situated in an area with other family hotels. It is an industrial area, however, so it is difficult to walk to restaurants. One is being built in the area, but is not open yet. The rooms were clean and well cared for. We would definitely stay here again.
2023년 7월에 4박 숙박함
답변 제공: Bruce P - GM 님, 2023년 8월 8일
Thank you for such a great review of the BW Plus Service Inn & Suites. The Brickstone Kitchen & Bar will open today and will be a fantastic addition to our operation giving people a great dining option.'We would definitely stay here again....' is one of hte best compliments we can receive from our guests nad we look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

Cho Wing

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 8월 6일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

6/10 - 괜찮아요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were place around a multi room group that were yelling and slamming doors till 1 am.
2023년 7월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 7월 30일
I am sorry for your covering. Perhaps let the front desk know so they can address your concerns instead of waiting to give us a 3/5 after the fact….whether it’s our hotel or any other, staff are always available to address concerns.

8/10 - 좋아요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need more handicap parking spots
2023년 7월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 7월 28일
Thank you for your very good rating of the BW Plus Service Inn & Suites. We look forward to having you back again in the near future.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn’t stay anywhere else!
Incredible property! Exceptional breakfast- so many options, definitely something for everyone. (Pancakes and waffles and French toast!) Beds are super comfy. There is a bathroom fan and easy to operate temperature controls.
2023년 7월에 4박 숙박함
답변 제공: Hotel Management. 님, 2023년 7월 28일
Thank you for your stellar rating and review. We are glad that you loved your stay with the Best Western Plus Service Inn and Suites. It truly means a lot to have our guests share their positive experiences. We'd love to welcome you back next time when you visit the area

8/10 - 좋아요

Travis

2023년 7월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 7월 25일
Thank you for your good rating. We look forward to having you back again as our guest in the near future.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a great stay!
2023년 7월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 7월 21일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again as our guest in the very near future.

10/10 - 훌륭해요

joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Bruce P - GM 님, 2023년 7월 24일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again in the near future.

10/10 - 훌륭해요

Hope

2023년 7월에 2박 숙박함
답변 제공: Bruce P - GM 님, 2023년 7월 18일
Thank you for such a great rating of the BW Plus Service Inn & Suites. We look forward to having you back again in the very near future.

8/10 - 좋아요

Matthew

2023년 7월에 1박 숙박함
답변 제공: Bruce P - GM 님, 2023년 7월 18일
Thank you for such a great review of the BW Plus Service Inn & Suites. We look forward to having you back again in the very near future.