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호텔 라브르 보야저, BW 프리미어 컬렉션 여행 후기

4 out of 5
호텔 라브르 보야저, BW 프리미어 컬렉션
45 Boulevard Carnot, Lille, FR

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 596개 이용 후기 중 473개" "
평점 8 - 좋아요. 596개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 596개 이용 후기 중 9개" "
평점 4 - 별로예요. 596개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 596개 이용 후기 중 1개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

Nicole 님, Bellevue

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The minute you enter the Lobby it smells like room freshener/perfume on steroids. It is a sweet sickening smell. I am not sure how anyone could eat in their restaurant with that smell or what it is masking. No one at check in knew when breakfast was. Very disorganized. Room was small and predominately brown. Everything was brown even the towels. Horrible. The shower when turned on would flood floor. Do not recommend.
2024년 5월에 4박 숙박함
답변 제공: Cerise 님, 2024년 5월 24일
Dear Madam, Thank you for your feedback regarding your stay at our hotel l'Arbre Voyageur BW Premier Collection****,We are very surprised by your feedback concerning our " sickening" smell in our lobby. We would like to inform you that our establishment has a perfume diffuser, a scent specially created for our establishment this is the first time we receive this kind of comment. This fragrance is not diffused in our restaurants to avoid any inconvenience during your experience in our restaurants. We are also surprised to read your comment regarding one of our team not knowing the breakfast time, all our staff member knows perfectly the property.During your four-night stay, don't hesitate to make a simple telephone call to reception to discuss your feelings about your stay. As our rooms are not standardised, our staff could have changed your room and taken the necessary steps to make your stay more than unforgettable. Please be assured that we are at your entire disposal for any queries you may have and that we take your well-being to heart throughout your stay.We wish you a pleasant day, Yours sincerely

10/10 - 훌륭해요

John 님, Regina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff and facility. Easy walking to Gare Lille Flanders and to touristy areas. Great food.
2024년 5월에 2박 숙박함
답변 제공: Cerise 님, 2024년 5월 24일
Dear Mr John, Thank you for taking the time to comment on your stay at the hotel ‘L'Arbre Voyageur BW Premier Collection****.Your presence with us is very important, as are your comments. By letting us know what you enjoyed during your stay and how we can improve it, you are helping us to provide you and other guests with a superior experience in the future.We will pass on your feedback to our entire team.We look forward to seeing you again soon.We wish you an excellent day,Cerise,Apprentice receptionistHotel Arbre Voyageur BW Premier Collection****

10/10 - 훌륭해요

Georgia

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Timothy 님, Etobicoke

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic stay. Close walk to the 2 main train stations. Nice spot, great breakfast.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel and staff were lovely, and the restaurant, Jane, was the big surprise. Excellent, and I had no idea it was in the hotel when I booked.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Josée

좋아요: 청결 상태
Très bien Personnel accueillant
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

John 님, san diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place, great staff, great location
2024년 2월에 2박 숙박함
답변 제공: Clémence 님, 2024년 3월 5일
Dear Sir, Dear Madam,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, ClémenceAssistante hospitaly manager

10/10 - 훌륭해요

Alison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was in perfect location for exploring the old town in Lille (which is really worth a visit ) whilst being away from the main square and any associated noise. Rooms were furnished nicely and were clean and fresh.
2024년 3월에 2박 숙박함
답변 제공: Clémence 님, 2024년 3월 5일
Dear Madam,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, ClémenceAssistant front desk manager

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendliest reception. Room was not the biggest but was adequate for a short stay and well provisioned, bed was comfortable too. 2 completely different dining options on site if you don't want to search Lille for an alternative
2024년 2월에 2박 숙박함
답변 제공: Clémence 님, 2024년 3월 5일
Dear Madam,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, ClémenceAssistant front desk manager

10/10 - 훌륭해요

eric

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Rabah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon séjour... bémol sur la télévision...
Très bon séjour passé au sein de l'Arbre Voyageur. Equipe à l'écoute et réactive. Par exemple, prise en charge immédiatement de mon problème rencontré avec le service de télévision. Ce problème de télévision mérite d'être souligné car il a été récurent tout au long des 2 jours passés à l'hôtel.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Minseung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Zoé

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Meilleur hôtel de Lille
Un des meilleurs hôtels à Lille. Un service impeccable et un style contemporain chic. Je recommande que cela soit pour un voyage d'affaire ou un week-end plaisir.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Julien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Au top
Hotel tres bien place , tres propre et service de qualité
2023년 12월에 1박 숙박함
답변 제공: Cerise, Apprentie en réception 님, 2023년 12월 31일
Cher Monsieur,Nous vous remercions pour votre commentaire à l'égard de notre hôtel "L'Arbre Voyageur BW Premier Collection****".Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre établissement,Nous espérons vous revoir bientôt.Nous vous souhaitons une excellente journée,Passez de belles fêtes de fin d'année,Cerise,Apprentie réceptionnisteHôtel l'Arbre Voyageur, BW Premier Collection

8/10 - 좋아요

Andras

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Nadine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel moderne très bien situé dans Lille
Un hôtel moderne avec 2 restaurants (ma reine testé et approuvé) et de succulentes pâtisseries ! Chambre très confortable avec une attention particulière pour l écologie (savons solides) un peu surprenant mais finalement on s y habitue vite et tout aussi agréable que de savons et shampoings liquides… un minibar bien rempli compris dans le prix de la nuitee/ cafetière/ safe . Une politique eco responsable qui bénéficie à tous ! Malgré une déconvenue lors du petit déjeuner l équipe a été très réactive et professionnelle ce qui a été très apprécié ! Nous reviendrons avec plaisir dans cet établissement
2023년 12월에 2박 숙박함
답변 제공: Cerise 님, 2023년 12월 13일
Chère Madame, Nous vous remercions pour votre commentaire sur notre hôtel "L'Arbre Voyageur BW Premier Collection****".Nous sommes ravis d'apprendre que vous avez passé un excellent séjour parmi nous.Nous espérons vous revoir bientôt.Nous vous souhaitons une excellente journée,Cerise,Apprentie réceptionnisteHôtel l'Arbre Voyageur, BW Premier Collection

10/10 - 훌륭해요

Clara

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was excellent, very friendly and informative welcome.
2023년 10월에 1박 숙박함
답변 제공: Clémence - Assistant front desk manager 님, 2023년 10월 11일
Dear Sir, Dear Madam JAMIE,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, ClémenceAssistant front desk manager

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was well staffed. The breakfast was fantastic with a wide choice of foods.
2023년 10월에 2박 숙박함
답변 제공: Clémence - Assistant front desk manager 님, 2023년 10월 11일
Dear Sir, Dear Madam Pamela,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, ClémenceAssistant front desk manager

8/10 - 좋아요

Bredka

가족 여행
좋아요: 청결 상태, 직원 및 서비스
El Hotel es muy bueno, tiene detalles increíbles, el Personal muy amable. La única cosa es que están arreglando la calle Justo enfrente del hotel y eso hace muy incomodo el acceso.
2023년 10월에 1박 숙박함
답변 제공: Clémence - Assistant front desk manager 님, 2023년 10월 11일
Dear Sir, Dear Madam Bredka,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, ClémenceAssistant front desk manager

10/10 - 훌륭해요

Sherry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very easy access to metro, great location, front desk staff really helpful, great breakfast.
2023년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good hotel in great location near old Lille and main railway station. Room was large with great shower. Nice offer to “green me up” which gave two free drink tokens if you didn’t need your room cleaning. Unfortunately there were extensive roadworks outside the hotel during our stay in September 2023 which were noisy together with the school next door. Fortunately it was quiet at night. Staff were very friendly and gave great advice and map on check in. Breakfast was great with large choice of healthy food, but a bit expensive. Overall I would recommend this hotel.
답변 제공: Cerise, Apprentice Receptionist 님, 2023년 9월 30일
Dear Madam, Dear Sir, Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****". We are glad to know that you had an excellent stay with us. We make our apologies for works road. We hope to see you soon in our hotel. Have a wonderful day, Cerise Apprentice receptionnist Hotel l'Arbre Voyageur, BW Premier Collection

10/10 - 훌륭해요

Audrey

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Christopher

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Tan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel bien situé, confortable, très bien décoré dans un style moderne. Personnel très aimable et professionnel. Chambre bien équipée, calme et suffisamment spacieuse. Par contre, mauvaise surprise, nous étions au rez-de-chaussée sur une petite cour intérieure fréquentée par les autres clients de l’hôtel et il nous fallait maintenir constamment les stores dans une position assez fermée pour garder une intimité : pas très grave mais décevant … donc bien préciser à demander une chambre en étage en réservant !
2023년 9월에 2박 숙박함
답변 제공: Clémence 님, 2023년 9월 22일
Cher Monsieur TAN,Nous vous remercions pour votre agréable commentaire à l’égard de notre hôtel « L’Arbre Voyageur BW Premier Collection**** »Nous sommes heureux de savoir que vous ayez passé un excellent séjour parmi nous. Nous tenons à vous remercier pour votre retour,Nous espérons vous revoir très vite au sein de notre établissement. Passez une merveilleuse journée, ClémenceAssistante Cheffe de réception

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel! Will stay here again
Helpful friendly staff with a great (and flexible) eco-friendly approach.
2023년 8월에 4박 숙박함
답변 제공: Clémence 님, 2023년 9월 22일
Dear Sir, Dear Madam,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, Clémence Assistant Front desk manager

10/10 - 훌륭해요

Frédéric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superbe séjour equipe dynamique et très professionnelle
2023년 8월에 2박 숙박함
답변 제공: Clémence 님, 2023년 9월 22일
Cher Monsieur FredericnNous vous remercions pour votre agréable commentaire à l’égard de notre hôtel « L’Arbre Voyageur BW Premier Collection**** »Nous sommes heureux de savoir que vous ayez passé un excellent séjour parmi nous. Nous espérons vous revoir très vite au sein de notre établissement. Passez une merveilleuse journée, ClémenceAssistante Cheffe de réception

10/10 - 훌륭해요

LAURENT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ethan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely room, eco-friendly - almost 10/10
Nice big room with a huge bed. But the bed could do with some maintenance as just sitting on it made a terrible screeching noise. Otherwise it was very comfy. Nice big shower, but with a weird shower head that hurt a bit with the pressure. Currently (Aug23) there are extensive roadworks right outside which are noisy starting really early. The soundproofing is pretty good, but it’s still a bit annoying. Free drink in the bar offered if you skip room cleaning on longer stays is great.
2023년 7월에 3박 숙박함
답변 제공: Clémence 님, 2023년 9월 22일
Dear Sir, Dear Madam,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, ClémenceAssistant front desk manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always great!
As always, very happy with our stay. Highly recommend the junior suite, it’s spacious, quiet and beautifully decorated. This hotel is about 10 mins easy walk from the Eurostar and is just around the corner from amazing le Vieux-Lille et La grande place with many fantastic restaurants.
2023년 7월에 1박 숙박함
답변 제공: Clémence 님, 2023년 9월 22일
Dear Madame RACHEL,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, ClémenceAssistant Front desk manager

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely fantastic
An absolutely lovely hotel, everything you need in the room, check out 12 noon which was great as we really needed a rest after a busy week.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Rocco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
7 minute walk to either train station
Comfortable bed, good bathroom, excellent staff, free in room cold beverages
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Luci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
10 min walk to train station. Cute bistros nearby. Staff very helpful.
2023년 6월에 1박 숙박함
답변 제공: Cerise, Apprentice Receptionist 님, 2023년 6월 29일
Dear Traveller, Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day,

10/10 - 훌륭해요

Sachin

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A gem. Not historic, but next to the beautiful of town. It is a beautiful new building, immaculate, and convenient place and location. Friendly and helpful staff.
2023년 5월에 1박 숙박함
답변 제공: Cerise, Apprentice Receptionist 님, 2023년 6월 1일
Dear Sir,Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, CeriseApprentice Receptionist

8/10 - 좋아요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super location, very enjoyable stay.
The hotel is very comfortable, well located and has a nice vibe. Some great eco initiatives which was really great to see - and something in it for the guest aswell!! The location was ideal, just at the edge of old Lille, and so you could easily pop back to the hotel between outings. Breakfast was really good - but the service at breakfast was a bit disorganised - there was enough staff but it seemed to be doing everything at the same time and the service needed some focus. There is a small courtyard which was perfect for a late afternoon drink in sun or shade. Parking in the Opera carpark just next door (underground) was great.
2023년 5월에 3박 숙박함
답변 제공: Cerise, Apprentice Receptionist 님, 2023년 6월 1일
Dear Traveler,We would like to sincerely thank you for your pleasant return following your stay in our hotel "L'arbre Voyageur - BW Premier Collection ***".The whole team took pleasure in welcoming you and making your stay a very good time.We hope to see you again soon,Have a great evening,Cerise, Apprentice receptionist

10/10 - 훌륭해요

Bryce

2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Marie line

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lille 230503
Excellent
2023년 5월에 1박 숙박함
답변 제공: Cerise, Apprentice Receptionist 님, 2023년 6월 29일
Dear Traveller, Thank you for your comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day, CeriseApprentice Receptionist

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great short stay in Lille
Despite the road works in Lille centre the car park Opera was easy to locate and handle, less than 100 metres from the hotel entrance with no roads to cross. Room was nice breakfast lots of choice and tasty. Hotel short walk from main squares on the edge of Old Lille.
2023년 4월에 2박 숙박함
답변 제공: Cerise, Apprentice Receptionist 님, 2023년 6월 29일
Dear Traveller, Thank you for your kind comment about our hotel "L'Arbre Voyageur BW Premier Collection ****".We are glad to know that you had an excellent stay with us. We hope to see you soon in our hotel. Have a wonderful day,

10/10 - 훌륭해요

Maureen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
merveilleux
très très bel hotel chambre spacieuse literie très confortable belle douche moderne hall magnifique
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

JEROME

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Luc

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함