I used El Faro Inn as a stopover before taking a bus to Cusco the following day. As others have mentioned, the room was small, but as I was one person it was easy to navigate around. The bed was warm and soft, so I easily went to sleep. The shower was bleak however and fresh towels were not provided. So, I had to take a very "refreshing" shower before heading out the next day. As far as service, I would stay that the staff were pretty attentive and could communicate with basic English.