표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 701개 이용 후기 중 453개" "
10 - 훌륭해요
453
평점 8 - 좋아요. 701개 이용 후기 중 210개" "
8 - 좋아요
210
평점 6 - 괜찮아요. 701개 이용 후기 중 21개" "
6 - 괜찮아요
21
평점 4 - 별로예요. 701개 이용 후기 중 9개" "
4 - 별로예요
9
평점 2 - 너무 별로예요. 701개 이용 후기 중 8개" "
2 - 너무 별로예요
8
9.6/10
청결 상태
9.2/10
직원 및 서비스
8.8/10
편의 시설/서비스
9.4/10
숙박 시설 상태 및 시설
9.2/10
친환경
이용 후기
6/10 - 괜찮아요
Ho-Kwon
2023년 11월 9일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Clean room and nice room service. But, front employers were not as good serviced as I expected.
Ho-Kwon
2023년 11월에 3박 숙박함
답변 제공: Mariluz 님, 2023년 11월 14일
Dear Mr. Ho-Kwon,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!Your perception of our product and service is of great importance to everyone at the hotel.Based on your detailed observations, it is clear that we have opportunities for improvement in terms of the attention provided by our staff. We deeply regret that you have feel that way. We hope you will give us another opportunity to give you a renewed experience. Next time you come, please do not hesitate to contact me so that I can personally take care of your stay.Once again thank you very much for your preference.Best regards,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
SD
출장 여행
2023년 8월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SD
2023년 7월에 3박 숙박함
답변 제공: Xiomara Nunez 님, 2023년 8월 4일
Estimado Huésped,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por compartir su experiencia con nosotros! Esperamos verlo pronto por el hotel.Saludos Cordiales,Xiomara NunezJefe de Turno
8/10 - 좋아요
실제 이용하신 고객
출장 여행
2021년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
코로나때문에 아침부페 없음 2021년 12월까지 부페운영안하고 아메리칸 스타일 혹은 콘티넨탈 스타일로 아침제공한다고 함 주변 조용하고 호텔 시설 깔끔함
실제 이용하신 고객
2021년 10월에 1박 숙박함
답변 제공: sc 님, 2021년 11월 2일
Dear guest,
On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. We feel very proud that your stay fulfilled your expectations in general.
Thank you for your preference!
Best regards,
Sophia Candela
Front Office Manager
10/10 - 훌륭해요
WOOJIN
출장 여행
2020년 1월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VERY GOOD
I really enjpyed staying in the hotel.
Everything(location/security) was ok.
WOOJIN
2020년 1월에 6박 숙박함
답변 제공: Xiomara Nunez 님, 2020년 1월 29일
Dear Ms. Woo. Thank you very much for taking the time to answer our satisfaction survey. We are very glad to know that you have enjoyed your stay specially our privileged location. We hope to have you back in a near future ! Kind Regards, Xiomara Nunez FrontOffice Supervisor
10/10 - 훌륭해요
Geummulgyul
2019년 8월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Geummulgyul
2019년 8월에 2박 숙박함
답변 제공: Xiomara Nunez 님, 2019년 9월 3일
Dear Geummulgyulm, Thank you for filling out our satisfaction survey. We are glad to know that you had enjoyed your stay. If you need any assistance, please do not hesitate on contact me. Kind Regards, Xiomara Nunez - FrontOffice Supervisor
10/10 - 훌륭해요
희범
2019년 7월 8일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
희범
2019년 6월에 1박 숙박함
답변 제공: Xiomara Nunez 님, 2019년 7월 11일
Dear Guest, On behalf of Pullman´s Lima San Isidro staff members, thank you for sharing your comment with us! We feel very proud that your stay with us fulfilled your expectations. Our commitment is your return, this is why we would like to have you back soon in the near future. Thank you for your preference! Best regards, Xiomara Nuñez Front Office Supervisor
8/10 - 좋아요
kyeongrok
2019년 5월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아똔 호텔 출장 후기
깨끗하고 친철하였음
kyeongrok
2019년 4월에 28박 숙박함
답변 제공: Xiomara Nunez 님, 2019년 6월 5일
Dear Kyeongrok, On behalf of Atton's staff members, thank you for sharing your comment with us! We feel very proud that your stay with us fulfilled your expectations. Our commitment is your return, this is why we would like to have you back soon in the near future. Thank you for your preference! Best regards, Xiomara Nuñez Front Office Supervisor
Dear Gina, On behalf of the entire Atton San Isidro by Pullman team we would like to thank you for taking the time to complete our satisfaction survey. It is very important to know the opinions of our guests, that is why we appreciate your comment about our quiet location and the great service of our cast members. Regarding the comment of the pool, the rooms that have the view to it are the king ones, we are considering this information in your profile for future reservations. Also, we thank you for the comment about our exchange rate; we will review it with our financial department. Remember that comments like yours helps us to continue improving the level of service we offer. Our commitment is your return so we will be happy to have you back in the hotel. Thank you for your preference. Best regards, Xiomara Nuñez Front Desk Supervisor
8/10 - 좋아요
Sangwon Andrew
2018년 11월 26일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Great Hotel for business trip!
Great Hotel for business trip, BUT the customer service and food was not up to standard.
Sangwon Andrew
2018년 11월에 3박 숙박함
답변 제공: Xiomara Núñez 님, 2018년 11월 26일
Dear Mr. Sangwon,
On behalf of the entire Atton San Isidro team we would like to thank you for taking the time to complete our satisfaction survey. It is very important to know the opinions of our guests; comments like yours helps us to continue improving in the level of service we offer, that is why we appreciate your comment about the customer service and food, and be sure that we will work on it. Our commitment is your return so we will be happy to have you back in the hotel and receive you with the same personalized service that characterizes us.
Thank you for your preference.
Best regards,
Xiomara Núñez
FrontDesk Supervisor
8/10 - 좋아요
실제 이용하신 고객
2018년 9월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel was super cozy and clean
I love staying
실제 이용하신 고객
2018년 9월에 1박 숙박함
답변 제공: Xiomara Núñez 님, 2018년 10월 1일
Dear Guest,
On behalf of Atton's staff members, thank you for sharing your comment with us! We feel very proud that your stay with us fulfilled your expectations. Our commitment is your return, this is why we would like to have you back soon in the near future.
Thank you for your preference!
Best regards,
Xiomara Nuñez
Front Office Supervisor
8/10 - 좋아요
BONGJIN
2018년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
신규 건설한 호텔로 아직 냄새가 많이 남.
호텔 내 식당이 열악하고, 메뉴도 매우 제한적임.
주변이 업무지구로, 교통체증이 극심하고 주말에는 상점들이 모두 문을 닫아 잡화물품 구입이 어려움
그러나, 직원들이 매우 친절함
BONGJIN
2018년 3월에 4박 숙박함
답변 제공: Andrea Devoto - Jefe de Turno 님, 2018년 3월 19일
Dear Bongjin,
On behalf of the entire Atton San Isidro team, thank you for taking the time to complete our satisfaction survey. We appreciate your comments about our hotel and nearby areas. We are glad to know that you have enjoyed our Hotel and services and hope to welcome you back soon!
Kind regards,
Andrea Devoto
Manager on Duty
8/10 - 좋아요
실제 이용하신 고객
2018년 2월 19일
좋아요: 청결 상태
Comfortable but lack of details
Relatively nice but amenities should be properly provided.
실제 이용하신 고객
2018년 2월에 4박 숙박함
답변 제공: Andrea Devoto - Manager on duty 님, 2018년 3월 2일
Dear Guest,
On behalf of the entire Atton San Isidro team, thank you for taking the time to complete our satisfaction survey. Should you need any amenities please let us know upon your return so that we may assist you. We are glad to know that you have enjoyed our Hotel and services and hope to welcome you back soon!
Kind regards,
Andrea Devoto
Manager on Duty
10/10 - 훌륭해요
조은하 님, 대한민국 서울
2017년 11월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋았어요~~
모든 시설이 편리하고 좋았어요.아침 식사도 훌륭했습니다~~
조은하
2017년 10월에 1박 숙박함
Dear Guest,
On behalf of the entire Atton San Isidro team, thank you for taking the time to complete our satisfaction survey. We are glad to know that you have enjoyed our Hotel and services and hope to welcome you back soon!
Kind regards,
Andrea Devoto
Manager on Duty
10/10 - 훌륭해요
SEUNG CHUL 님, 멕시코
2016년 4월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 객실
현대적 호텔 구조와 객실의 편안함이 마음에 들었네요.
산이시드로 지역내 산책하기도 좋은 위치였습니다.
SEUNG CHUL
8/10 - 좋아요
SANG HYEON
2016년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
SANG HYEON
10/10 - 훌륭해요
ILJANG 님, Seoul
2015년 5월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best
The best hotel ever during my 5th staying in Lima so far.
ILJANG
답변 제공: Guest Relations Manager 님, 2015년 7월 18일
Dear ILJANG:
Thank you for your wonderful review!
We are happy to know that you enjoyed your stay with us and hope to see you back soon!
Kind regards,
Atton Hotels Peru
10/10 - 훌륭해요
KARINA 님, SEOUL
2013년 10월 12일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VERY COMFORTBLE
IT IS VERY COMFORTABLE AND GOOD SERVICE. WIFI'S SPEED IS EXCELLENT.
KARINA
10/10 - 훌륭해요
SHANE
출장 여행
2024년 5월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel for business and great location in the city.
SHANE
2024년 4월에 3박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 5월 7일
Dear Shane,We very much appreciate your comments regarding your stay in Pullman Lima San Isidro. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
Mashael
가족 여행
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and price
Mashael
2024년 4월에 1박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 4월 24일
Dear Mashael,Thank you very much for your 5 star rating! It is very important for us to know your opinion, and we are also very proud to have met your expectations.Kind regards,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
Maria
가족 여행
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
S
Maria
2024년 4월에 10박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 4월 21일
Dear Maria,Thank you very much for your 5 star rating! It is very important for us to know your opinion, and we are also very proud to have met your expectations.Kind regards,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
James 님, Toronto
연인과의 여행
2024년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything great so far
James
2024년 3월에 1박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 3월 22일
Dear James,Thank you very much for your 5 star rating! It is very important for us to know your opinion, and we are also very proud to have met your expectations.Kind regards,Mariluz ColomaDuty manager
10/10 - 훌륭해요
Misael
2024년 3월 19일
Misael
2024년 3월에 1박 숙박함
답변 제공: sc 님, 2024년 4월 11일
Dear Misael,you very much for your 5 star rating! It is very important for us to know your opinion, and we are also very proud to have met your expectations.Kind regards, Sophia Candela - Front Office Manager
8/10 - 좋아요
Edward 님, Brampton
2024년 3월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel stay was good but definitely not a VIP hotel stay. No room upgrades and everything was fee for service. I arrived at 8:30a and was told I could wait until 3p to check in or they would charge me $50USD to check in now although my room was ready… seemed like a money grab but I paid. On another occasion housekeeping knocked on my door(room already cleaned and bed made). I was in a video call and when I went to answer the door, housekeeping apologized but never stated what they wanted. Moments later the front desk manager called me and she was like she received a message that “I refused to let housekeeping in” I explained that I never called for housekeeping and that she lefts without actually answering what she needed. The manager took note and apologized but definitely was a strange experience. Staff really didn’t take the opportunities to connect with patrons and for a hotel in a very business area I had hoped that they would be more informative, sharing on things to do and places to see. Luckily I had friends and went out with them. Felt very much like a ordinary hotel experience, nothing VIP about it.
Edward
2024년 3월에 7박 숙박함
답변 제공: mariluz coloma 님, 2024년 3월 19일
Dear Edward,Thank you for taking the time to tell us about your experience at the Pullman Lima San Isidro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.The check in time in the hotel is at 15:00hrs an it is stipulated in our policies and the establishment information.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
Jonathan
아이를 동반한 가족 여행, 가족 여행
2024년 3월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel next walking distance from great restaurants and with great amenities.
Jonathan
2024년 3월에 1박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 3월 17일
Dear Jonathan,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!We feel very proud that your stay with us fulfilled your expectations. Thank you for highlighting our delicious food, our comfortable and clean rooms and overall. Our commitment is your return, this is why we will be more than happy to have you back on your next visit to Lima. Thank you for your preference!Best Regards,Mariluz ColomaDuty Manager
8/10 - 좋아요
Santiago
2024년 3월 5일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent, more for corporate travel
Santiago
답변 제공: Mariluz Coloma 님, 2024년 3월 6일
Dear Santiago,We very much appreciate your comments regarding your stay at the Pullman Lima San Iisidro.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
Carlos H
출장 여행
2024년 2월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good cost benefits.
I got an excellent experience. It is my second time. It is great!!
Carlos H
2024년 2월에 6박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 2월 25일
Dear Carlos,We very much appreciate your comments regarding your stay in Pullman Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
Ezekiel 님, Bridgeport
2024년 2월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Luxury and great services
Ezekiel
2024년 2월에 7박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 2월 25일
Dear Ezekiel,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!We feel very proud that your stay with us fulfilled your expectations. Our commitment is your return, this is why we will be more than happy to have you back on your next visit to Lima. Thank you for your preference!Best Regards,Mariluz ColomaDuty Manager
2/10 - 너무 별로예요
Jorge 님, Santiago
출장 여행
2024년 2월 20일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The initial two accommodations that I was given were dirty. The third appears to be spotless.
Additionally, trainee staff performed poorly in customs procedures.
Jorge
2024년 2월에 1박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 2월 22일
Dear Jorge,Again, we thank you most sincerely for your comments. Your perception of our product and service is of great importance to everyone at the hotel.Based on your detailed observations, it is clear that we have opportunities for improvement in terms of the attention provided by our staff. We deeply regret that you have had these inconveniences. We are investigating on our part in order to take the necessary measures to avoid this type of situation in the future.We hope you will give us another opportunity to give you a renewed experience. Next time you come, please do not hesitate to contact me so that I can personally take care of your stay.Once again thank you very much,Best regards,Mariluz ColomaDuty Manager
8/10 - 좋아요
Andrew
출장 여행
2024년 2월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable hotel. Good staff and amenities. One downside is the hotel doesnt replace water bottles in room. 2 bottles on arrival and then no more. This wasnt great
Andrew
2024년 2월에 5박 숙박함
답변 제공: mariluz coloma 님, 2024년 2월 19일
Dear Andrew,Thank you very much for taking the time to share your opinion with us. We would liked to have a better experience at our hotel and that is why we took note to improve the points that were not to your liking.Every day we strive to offer an exceptional experience to our customers and it is clear that this time we were not able to achieve our goal. We would appreciate it if you would give us another opportunity and we can be sure that we will try to do everything possible to ensure that you have an excellent experience at our hotel that many guests have already had the opportunity to enjoy.Sincerely,Mariluz ColomaDuty Manager
6/10 - 괜찮아요
ciaran
2024년 2월 1일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good for business, not for pleasure
A reasonable four star hotel but nothing to write home about. Very bland, soulless, corporate decor. A few reasons I won’t be staying here again - offering guests two small bottles of water - for an entire 3 night stay - is cheap. Especially in this heat! And not telling them that they are all they will get is poor form, I had mine finished on night one. Given the cost of this hotel they could definitely give guests more water. There weren’t even slippers! Cheap.
Also the gym is very basic. And the pool looked amazing in the photos but it’s in shade the majority of the day as it is surrounded by tall buildings.
Still. Clean and reasonably functional for a corporate traveler
ciaran
2024년 1월에 3박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 2월 7일
Dear Mr. Ciaran,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!Your perception of our product and service is of great importance to everyone at the hotel.Based on your detailed observations, it is clear that we have opportunities for improvement in terms of the attention provided by our staff. We already take notes about the bottles of water and slippers on your profile, so in your next stay with us you can enjoy the complete experience.We hope you will give us another opportunity to give you a renewed experience. Next time you come, please do not hesitate to contact me so that I can personally take care of your stay.Once again thank you very much,Best regards,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
Paul
연인과의 여행
2024년 1월 30일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast buffet selection was very broad, fresh, and well presented. Lunch and dinner options ordered from the menu were also very good, better than one would ever find in most hotels. The room is well equipped and the common areas offer plenty of space. I highly recommend the property.
Paul
2024년 1월에 1박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 2월 7일
Dear Paul,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!We feel very proud that your stay with us fulfilled your expectations. Thank you for highlighting our modern facilities, our delicious food, our comfortable and clean rooms and overall. Our commitment is your return, this is why we will be more than happy to have you back on your next visit to Lima. Thank you for your preference!Best Regards,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
Roger
아이를 동반한 가족 여행
2024년 1월 13일
좋아요: 청결 상태, 직원 및 서비스
Great Food and service at the hotel restaurante
Roger
2023년 12월에 15박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 1월 15일
Dear Roger,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!We feel very proud that your visit to our Residente Restaurant fulfilled your expectations, especially our excellent and varied food and the good service of our staff.Our commitment is your return, this is why we will be more than happy to have you back on your next visit.Thank you for your preference!Best Regards,Mariluz Coloma Duty Manager
10/10 - 훌륭해요
Patricia
가족 여행
2024년 1월 11일
좋아요: 청결 상태, 직원 및 서비스
Patricia
2024년 1월에 1박 숙박함
답변 제공: Mariluz Coloma 님, 2024년 1월 12일
Estimada Patricia,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por tomarse el tiempo de compartir su puntuación!Para nosotros es muy importante saber la opinión de nuestros huéspedes, como también nos sentimos muy orgullosos de haber cumplido con sus expectativas en esta estadía, en relación al gran servicio ofrecido por todos nuestros colaboradores.Nuestro compromiso es que quiera volver, es por eso que estaremos encantados de recibirlo nuevamente para atenderlo con el servicio personalizado que nos caracteriza.Sinceramente,Mariluz ColomaJefe de turno
8/10 - 좋아요
Xiang
2023년 12월 31일
Xiang
2023년 12월에 1박 숙박함
답변 제공: sc 님, 2024년 1월 2일
Dear Xiang,On behalf of Pullmans Lima San Isidro team, we would like to thank you for taking the time to complete our satisfaction survey and give us your valuable impression of the quality of service we provide.We feel very pleased to hear how much you enjoyed your recent stay with us and we hope to see you soon in the near future.Thank you very much for your recommendation!Kind regards,Sophia Candela
10/10 - 훌륭해요
claudette
가족 여행
2023년 12월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buen hotel
claudette
2023년 12월에 6박 숙박함
답변 제공: sc 님, 2024년 1월 2일
Estimada Claudette,De parte de todo el equipo de Pullman Lima San Isidro quisiera agradecerle por tomarse el tiempo de completar nuestra encuesta de satisfacción. Para nosotros es de suma importancia conocer las opiniones de nuestros huéspedes así como también nos sentimos orgullosos de saber que lo que queremos expresar está siendo recibido de la manera correcta.Nuestro compromiso es que quiera volver por lo que estaremos encantados de tenerla nuevamente por el hotel para seguir atendiéndola con el mismo trato personalizado que nos caracteriza.Gracias por su preferencia.Saludos Cordiales,Sophia CandelaGerente de Recepción
10/10 - 훌륭해요
Caitlin
2023년 11월 26일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and modern, and staff was very friendly and attentive.
Caitlin
2023년 11월에 1박 숙박함
답변 제공: Mariluz 님, 2023년 12월 13일
Dear Caitlin,We very much appreciate your comments regarding your stay at the Pullman Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
tamara
출장 여행
2023년 11월 25일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good!!
tamara
2023년 11월에 6박 숙박함
답변 제공: Mariluz 님, 2023년 12월 13일
Dear Tamara,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mariluz ColomaDuty Manager
4/10 - 별로예요
Rosemary
가족 여행
2023년 11월 17일
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Staff are not friendly. They make you feel very uncomfortable. I will never go back to this hotel ever.
Rosemary
2023년 11월에 6박 숙박함
답변 제공: SC 님, 2023년 11월 17일
Dear Rosemary,On behalf of Pullmans Lima San Isidro team, we would like to thank you for taking the give us your valuable impression of the quality of service we provide.It is very important for us to know the opinions of our guests; scores like yours helps us to continue improving in the level of service we offer, that is why we would like to know if something happened during your stay that made you feel uncomfortable so we can make the improvements right away thanks to your commentsFeel free to contact me back, i hope you give us another chance to demonstrate you the real sense of quality service that Pullman San Isidro pursues to provide our guests. Kind regards, Sophia CandelaFront Office Manager
8/10 - 좋아요
Cesar
출장 여행
2023년 11월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cesar
2023년 11월에 3박 숙박함
답변 제공: Mariluz 님, 2023년 11월 17일
Estimado Cesar,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por tomarse el tiempo de compartir su comentario!Para nosotros es muy importante saber la opinión de nuestros huéspedes y por ello nos sentimos muy felices de saber que vivió la experiencia Pullman durante su estadía, disfrutando de nuestras instalaciones.Nuestro compromiso es que quiera volver, es por eso que estaremos encantados de tenerla en un futuro cercano visitándonos nuevamente.Saludos Cordiales,Mariluz ColomaJefe de turno
10/10 - 훌륭해요
Maria
2023년 11월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb
Maria
2023년 10월에 4박 숙박함
답변 제공: Mariluz 님, 2023년 11월 8일
Estimada Maria,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por tomarse el tiempo de compartir su comentario!Nuestro compromiso es que quieran volver, es por eso que estaremos encantados de recibirlos nuevamente para atenderlo con el servicio personalizado que nos caracteriza.Sinceramente,Mariluz ColomaJefe de turno
10/10 - 훌륭해요
John
출장 여행
2023년 11월 4일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay and friendly staff.
The hotel is well cared for and the staff were very helpful. The room was clean and updated. The only suggestion would be to replenish bottled water each day in the room.
John
2023년 11월에 2박 숙박함
답변 제공: Mariluz 님, 2023년 11월 8일
Dear John,We very much appreciate your comments regarding your stay in Pullman Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will taking in consideration to replenish bottled water each day in the room.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
Edgar
2023년 10월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and location
Great service and location
Edgar
2023년 10월에 2박 숙박함
답변 제공: Mariluz 님, 2023년 11월 8일
Dear Edgar,We very much appreciate your comments regarding your stay in Pullman Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager
10/10 - 훌륭해요
Fang
2023년 10월 7일
Fang
2023년 9월에 5박 숙박함
답변 제공: Xiomara N 님, 2023년 10월 9일
Dear Fang,On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. We feel very proud that your stay fulfilled your expectations in all aspects.Thank you for your preference!Best regards,Xiomara NunezDuty Manager
10/10 - 훌륭해요
Gerardo
2023년 10월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gerardo
2023년 10월에 1박 숙박함
답변 제공: Mariluz 님, 2023년 11월 8일
Estimado Gerardo,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por tomarse el tiempo de compartir su comentario!Para nosotros es muy importante saber la opinión de nuestros huéspedes, como también nos sentimos muy orgullosos de haber cumplido con sus expectativas en esta estadía.Nuestro compromiso es que quiera volver, es por eso que estaremos encantados de recibirlo nuevamente para atenderlo con el servicio personalizado que nos caracteriza.Sinceramente,Mariluz ColomaJefe de turno
10/10 - 훌륭해요
Stephen
출장 여행
2023년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stephen
2023년 9월에 2박 숙박함
답변 제공: Xiomara N 님, 2023년 10월 2일
Estimado Huésped,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por compartir su experiencia con nosotros! Esperamos verlo pronto por el hotel.Saludos Cordiales,Xiomara NunezJefe de Turno
10/10 - 훌륭해요
Carina
연인과의 여행
2023년 10월 2일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in a safe and beautiful area of Lima, walkable to many restaurants, parks, convenience stores, coffee shops, etc
Carina
2023년 9월에 5박 숙박함
답변 제공: Xiomara N 님, 2023년 10월 2일
Dear Carina,On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay, overall, our strategic location. Our commitment is your return, so we will be happy to have you back very soon.Best regards,Xiomara NunezDuty Manager
10/10 - 훌륭해요
실제 이용하신 고객
2023년 9월 30일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2023년 9월에 3박 숙박함
답변 제공: Xiomara N 님, 2023년 10월 1일
Dear Guest,On behalf of Pullman Lima San Isidro team, we would like to thank you for taking the time to complete our satisfaction survey and give us your valuable impression of the quality of service we provide. Our commitment is your return this is why we would like to have you back soon in the near future.Best regards,Xiomara NunezDuty Manager
8/10 - 좋아요
David
2023년 9월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like
David
2023년 9월에 13박 숙박함
답변 제공: Xiomara N 님, 2023년 9월 24일
Dear David,On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay.Our commitment is your return, so we will be happy to have you back pretty soon.Best regards,Xiomara NunezDuty Manager
10/10 - 훌륭해요
Fang
2023년 9월 17일
Fang
2023년 9월에 5박 숙박함
답변 제공: Xiomara N 님, 2023년 9월 20일
Dear Ms. Fang, Thank you for taking the time to rate your experience in Pullman Lima San Isidro.It’s a pleasure to know that you enjoyed your stay.Our commitment is your return, so we will be happy to have you back pretty soon.Best regards,Xiomara NunezDuty Manager
6/10 - 괜찮아요
Norman
2023년 9월 12일
Norman
2023년 9월에 1박 숙박함
답변 제공: Xiomara N 님, 2023년 10월 2일
Dear Mr. Norman, Thank you for taking the time to rate your experience in Pullman Lima San Isidro.It’s a pleasure to know that you enjoyed your stay.Our commitment is your return, so we will be happy to have you back pretty soon.Best regards,Xiomara NunezDuty Manager