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Shalai - Exclusive SPA and small gourmet hotel

2.0 star property
Travelers find relaxation through rejuvenating massages and the Turkish bath at this retreat, then enjoy delicious meals just steps from their accommodations

Choose dates to view prices

Shalai Resort offers a peaceful city center sanctuary with amenities like a coffee shop, library, and sauna. Guests can dine at the on-site restaurant and enjoy dry cleaning services. The property provides WiFi and complimentary self-parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
The current price is ₩159,561
₩184,267 total
includes taxes & fees
Jun 16 - Jun 17
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About this property

Shalai - Exclusive SPA and small gourmet hotel

  • Hotel near Mount Etna
  • A coffee shop/cafe, a library, and dry cleaning/laundry services are just a few of the amenities provided at Shalai - Exclusive SPA and small gourmet hotel. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. Be sure to enjoy a meal at Shalai, the on-site restaurant. In addition to a bar, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and concierge services
    • A 24-hour front desk, multilingual staff, and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Showers and hair dryers
    • Flat-screen TVs with digital channels
    • Heating, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Shalai - Exclusive SPA and small gourmet hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shalai - Exclusive SPA and small gourmet hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Shalai - Exclusive SPA and small gourmet hotel on Jun 16, 2026 start from ₩159,561, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Shalai - Exclusive SPA and small gourmet hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Shalai - Exclusive SPA and small gourmet hotel?

Check-out is at 11:00 AM.

Does Shalai - Exclusive SPA and small gourmet hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Shalai - Exclusive SPA and small gourmet hotel located?

Located in the heart of Linguaglossa, this hotel is steps from San Francesco of Paola Church and 1.5 mi (2.4 km) from Mount Etna. Vivera Winery and Il Picciolo Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

10

Cleanliness

8.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 34 out of 47 reviews
Rating 8 - Good. 11 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 0 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

Reviews

Verified

10/10 Excellent

Johanne Skår

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfy hotel. Great service and breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bert O

Liked: Cleanliness
Wonderful property with incredible menu. Gourmet dinner available in hotel or 3 minute walk to sister restaurant which is excellent for lunch and dinner. Breakfast was a treat. Wonderful staff - friendly and helpful. Wish we had more time at this hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding restaurant—deserves another star. Fun historic town. Nice staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were very efficient. The room was well made up daily. I wouldn’t call it family friendly but we didn’t have children with us.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy.

Excellent staff, full spa including massage and a Michelin star restaurant. Also close to gateway to Mt Etna.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
We were wine tasting for 3 days around the north side of Mt Etna. Hotel in a great location. The town of Linguaglossa is a little slow and limited. But this was shoulder reason. Staff was excellent- eager to please and very responsive
Stayed 2 nights in May 2024
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service
We liked the Hotel overall. Some details were not perfect, for example the bathroom could be in a better condition. The a la carte breakfast was very good but very small portions. All in all a good hotel for 1-2 nights to explore the Etna area.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, great service.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a "wow" all around. The photos don't do it justice: 1) The area: the town it was in is super cute. Everyone knows one another in the area. Views of Etna were incredible. Just a very beautiful region of sicily. 2) The service: the front desk helped us book a helicopter tour of etna. We thoroughly enjoyed the tour, it was fantastic! 3) Spa: Wow wow wow - beautiful turkish bath, and you get it all to yourself with the fee. My husband and I enjoyed this immensely! 4) Restaurant: Probably the best meal we had in sicily. Incredibly creative, beautifully plated dishes. Props to the chef! 5) The rooms - baroque revival, with hand painted ceilings, just amazing. Comfy beds and nice rainfall showers in bathroom.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly lovely time at Shalai. They came recommended by friends who stayed earlier in summer. The hospitality was amazing. Marta and her team were so helpful. We loved their dining recommendation and the resort itself was so well maintained and comfortable. Amazing breakfast and we used the Spa features and treatments as a special treat and we are so glad we did.Not something we normally indulge in but it was a special occasion and was well worth it- great value. We wish we could have stayed a little longer to explore the Etna wine country but are really happy we were able to visit for the time we did.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
All rooms on the 3rd floor have no windows, mattress and linens were 3 star at best. Owner of the hotel Leonardo extremely rude, and lacks basic customer service skills.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosa si può scrivere di questa struttura, se non magnificare l'eccellenza? Veramente difficile trovare il classico "pelo nell'uovo". Abbiamo usato la SPA (ad uso esclusivo), abbiamo cenato al ristorante (decisamente tra i top dell'intera Sicilia), abbiamo goduto di una sistemazione confortevole e rilassante. Questa è una delle "experience" da provare almeno una volta nella vita.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genialer Frühstück
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Danilo

Liked: Cleanliness, amenities
Personale molto gentile ed accogliente. Camera spaziosa e servita di ogni accessorio anche se poco luminosa e con poche lampade. Ambienti eleganti. Unica pecca: nella nostra camera vi era un’infiltrazione d’acqua e gocciolava all’interno.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Giada

Liked: Cleanliness, amenities, property conditions & facilities
la stanza era molto bella ma abbiamo avuto il problema con la doccia… una stanza ed un hotel così di lusso con la tenda in plastica…. a parte che “rovinava” il tema della stanza lussuosa… ma poi, ha portato ad allagare tutto il bagno e parte della camera da letto.. peccato, per il resto veramente tutto eccellente, tutto pulito, il ristorante ottimo e il personale super disponibile, ci tornerei decisamente, consiglio solo la modifica di questo dettaglio della doccia, per il resto tutto eccellente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschönes unscheinbares Hotel, mitten in einer wundervollen Stadt.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hotel dans un ancien palais. Ideal pour visiter la face nord de l'etna ou taormina. Le restaurant étoilé au guide michelin est top et le petit déjeuner vaut le détour. Chambre confortable et calme. Incontournable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegante struttura nel centro di Linguaglossa, facilmente raggiungibile in auto. Interni eleganti e ben tenuti. Buono il materasso e ottima la colazione. Migliorabile la manutenzione degli arredamenti della mia camera.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Un palazzo dell ottocento al centro di Linguaglossa con un servizio ottimo. Camere curate e colazione eccellente. Il ristorante dell'hotel ha una meritata stella Michelin. Servizio ottimo. Posizione strategica per andare sull'Etna
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu de lumière en plus dans la salle de bains ne serait pas de trop
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edificio storico molto bello e curato con un buon servizio e una Spa molto carina
Stayed 1 night in Apr 2018
Verified

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel mit kleinen Einschränkungen

Riesiges Bett, Dunkles Bad mit nur einer schwachen Lichtquelle. Die aber ausreicht um den Schlaf des Partners zu stören, wenn der andere nachts ins Bad muss. Eine Glaswand grenzt an das Zimmer und lässt das Licht durch. Die Schiebetür zum Bad ist slles andere als angenehm, denn sie ist systembedingt nicht dicht.
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel splendide à recommander

hôtel spllendide à recommander
Verified

6/10 Okay

Francesca

Liked: Cleanliness, property conditions & facilities

Ristorante Top

Il ristorante è eccellente e il centro benessere è dotato di ottimi prodotti e lettino per i massaggi ad acqua meraviglioso.
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

relax e buon gusto

All'insegna del relax e del buon gusto. L'Hotel infatti é sobrio ma elegante e raffinato (dal vivo rende molto di più rispetto alle foto del sito). Fantastica la spa, riservata, pulita e ben organizzata. Gentile e cordiale il personale.