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Hotel Luena

3.0 star property
Travelers can immerse themselves in Lisbon's vibrant city life, starting with exploration of Marquis de Pombal Square before returning for on-site refreshments.

Choose dates to view prices

Hotel Luena in central Lisbon offers free in-room WiFi and a snack bar/deli. Nearby is the historic Marquis of Pombal Square, and bike rentals make city exploration easy. Families love the babysitting services, and all guests benefit from luggage storage and exceptional staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is ₩160,124
₩183,731 total
includes taxes & fees
Jun 7 - Jun 8

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About this property

Hotel Luena

  • Hotel near Marquis of Pombal Square
  • Close to Avenida da Liberdade, Hotel Luena provides amenities like a snack bar/deli. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), bike rentals, and babysitting (surcharge)
    • Free newspapers, tour/ticket assistance, and a TV in the lobby
    • Concierge services, luggage storage, and smoke-free premises
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Hotel Luena boast perks such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and bidets
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Luena pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Luena?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Luena on Jun 7, 2026 start from ₩160,124, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Luena?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Luena?

Check-out is at noon.

Where is Hotel Luena located?

Located in Lisbon City Center, this hotel is within 1 mi (2 km) of Avenida Almirante Reis, Avenida da Liberdade, and Marquis of Pombal Square. Rossio Square is 1.3 mi (2.1 km) away. Arroios Station is only a 4-minute walk and Anjos Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 283 out of 577 reviews
Rating 8 - Good. 219 out of 577 reviews
Rating 6 - Okay. 50 out of 577 reviews
Rating 4 - Poor. 13 out of 577 reviews
Rating 2 - Terrible. 12 out of 577 reviews

Reviews

Verified

10/10 Excellent

Brenda C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! Will definitely stay herr again on our next trip.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

HANNAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed one night, the room was clean and the beds were comfortable. The staff helped us check in was nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heycel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with exceptionally friendly staff. They made our birthday celebration truly special by leaving a thoughtful surprise in our room—a birthday card, pastéis de Belém, and a bottle of wine. There are two metro stations nearby, and it’s just three blocks from Tram 28, which is perfect if you want to visit the castle. We had a delicious breakfast in the Pasteleria Monte Rei just in the next corner.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities
The room was clean, beds were comfortable, staff was very helpful and friendly. Breakfast was very nice and a coffee machine was a star! Highly recommend, and will stay here again.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Aloke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staffs, delicious breakfast!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great boutique Hotel, 10 min by uber to Lisbon center . Lots os small business in the area. Wonderful service and clean rooms , very well kept. I totally recommend.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ivy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent location GREAT staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeane

Liked: Cleanliness, amenities, property conditions & facilities
Very clean The stuff is polite Feel like home
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sergiy

Liked: Cleanliness, property conditions & facilities
Nice and very clean ithe nside areas of the hotel. Not the most beautiful and picturesque area of the ciry though.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Everything was good. Room staff breakfast food. Cannot fault anything in our stay
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
Great boutique hotel with very friendly service. We appreciate the breakfast option as well. Would definitely stay here again!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Almeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel, pet friendly which was great, gave a bowl and blanket for the dog, cute touch. Only issue was elevator is small. Evening staff and morning staff were super friendly. Stayed one night
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have breakfast because our flight was very early. The staff was great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff super helpful, hotel and room clean and well looked after and great breakfast
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Colin

Liked: Amenities
Everything ready, friendly Staff clean great breakfast well quit room brilliant
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Kevonne

Liked: Cleanliness, amenities, property conditions & facilities
The place was easy to find, and in a very accessible location. The rooms, though small, were clean and very comfortable. The breakfast was excellent and the staff were so helpful and friendly. Would stay again.
Stayed 3 nights in May 2025
Verified

8/10 Good

chelsea

Liked: Cleanliness, staff & service
The place was nice but you can smell the sour from the bathroom which is the only complaint I have about the hotel except for that the staff were helpful and polite
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect, clean and modern. Staff very nice especially Kayo (hope I spelt his name right). Would highly recommend this hotel for city travellers as the cost of uber to centre is approx €6
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Will be back
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and hotel
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice with 3 beds; however, I had to call front desk to connect air conditioning. Breakfast was expensive and limited. The elevator was tiny, only one person and small luggage fit on it.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quadruple family room with kettle and large bathroom. Safe could be larger. Included breakfast buffet was great. Near metro.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but it was clean and the staff was very friendly
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in May 2025