Dear Boyeon, thank you for your feedback. We are sorry to hear that you were disappointed concerning comfort. Sweet Inn has many extra services, including a housekeeping service, where you can schedule for our cleaning staff to go to your apartment to change the towels and lines. I am glad to inform you that the cleaning fee is for our staff to clean the apartment after the check-out. Sweet Inn has many apartments in Lisbon and one central lobby to help all our guest. Your apartment is in a lively area of the city, we will be glad to recommend you a quieter place for your next stay with us. Looking forward to hosting you again soon in Lisbon or any Sweet Inn destination.

Chère guest. Merci pour votre feedback. Toute l'équipe de Sweet Inn est ravie de lire que vous avez apprécié votre appartement, son emplacement ainsi que notre équipe :-) Sweet Inn a l'ambition d'offrir à ses clients la meilleure expérience en termes d'emplacement, de confort et de services. Au plaisir de vous accueillir à nouveau à Lisbon ... ou dans une autre destination Sweet Inn !

Lieber Gast, Vielen Dank für Ihr herzliches Feedback. Es freut uns, dass Sie einen großartigen Aufenthalt in Brüssel hatten und dass Sie Ihre Wohnung und die großartige Lage genossen haben. Sweet Inn bietet seinen Gästen die beste Erfahrung in Bezug auf Lage, Komfort und Service. Ich hoffe, Sie bald wieder in Brüssel begrüßen zu können oder in einem der vielen anderen Sweet Inn Zielen!

Dear Paulo. Thank you so much for your feedback. So good to hear you enjoyed your apartment. Sweet Inn aims to offer its guests the best experience in terms of location, comfort, and services. Hope to welcome you again in Lisbon… or at any Sweet Inn destination!

Thank you Osman for your very enthusiastic review! We are extremely pleased to hear you enjoyed your stay in the apartment and more especially its prime location. Sweet Inn strives to offer you the best experience in terms of location, comfort and service and we are glad we reached our goal. We are looking forward to host you again in Lisbon or in any other destination.

Caro ospite, grazie mille per aver trovato il tempo di condividere la sua opinione con noi. Con estremo piacere leggiamo che ha trascorso un ottimo soggiorno a Lisbona e che ha gradito il suo appartamento e la sua ottima posizione. Sweet Inn propone ai propri ospiti la migliore esperienza possibile in termini di posizione, comfort e servizi. Speriamo di darle il benvenuto di nuovo in qualsiasi destinazione Sweet Inn!

Thank you so much Cia for your positive comment. We are delighted to hear you found the apartment beautiful and were provided all the amenities you needed. We hope to welcome you again in Lisbon or in any other destination with Sweet Inn!

Dear guest, thank you for your positive feedback. We are glad to hear you enjoyed your stay with Sweet Inn and are looking forward to hosting you again in the destination of your choice!

Querido cliente, gracias por su review. Estamos encantados de leer que ha disfrutado de su estancia y que ha tenido una buena experiencia en nuestro apartamento. Esperamos recibirle de nuevo con Sweet Inn, en cualquier destino.

Thank you Tereza Lucia for your feedback. We hope to welcome you again with Sweet Inn in the destination of your choice.

Dear guest, thank you for taking the time to provide your feedback. We are sorry to hear your experience was not the one you expected and did not reach our quality standards. We at Sweet Inn strive to offer you the best experience in terms of location, comfort and service and we apologize for the inconvenience you encountered during your check-in. We will promptly fix the the portable AC unit, thank you for letting us know. The cleaning fee enables us to prepare your apartment before your arrival. If you wish an additional daily cleaning, you can request it to your host. We hope to welcome you again in the near future for a more enjoyable stay with us.

Merci Yvan pour votre feedback détaillé. Nous sommes ravis de savoir que vous ayez apprécié le design de l'appartement. Nous sommes toutefois désolés que votre expérience ne fut pas entièrement celle à laquelle vous vous attendiez. Nous allons promptement nous assurer du fonctionnement de la chaudière, merci de nous l'avoir notifié. Sweet Inn a l'ambition de vous offrir la meilleure expérience en termes d'emplacement, confort et service. De nouveau, veuillez accepter nos excuses pour l'inconvénience rencontrée. Nous espérons vous accueillir de nouveau dans l'une de nos destinations et nous tenons à votre disposition pour vous aider à choisir l'appartement qui convienne le mieux à vos besoins.

Thank you for your positive feedback, we at Sweet Inn hope to welcome you again in Lisbon or in any other destination!

Thank you for your positive feedback, we hope to welcome you again for your next Sweet Inn experience!

Lieber Gast, Vielen Dank für Ihr herzliches Feedback. Es freut uns, dass Sie einen großartigen Aufenthalt in Lissabon hatten und dass Sie Ihre Wohnung und die großartige Lage und die Verfügbarkeit des Gastgebers genossen haben. Sweet Inn bietet seinen Gästen die beste Erfahrung in Bezug auf Lage, Komfort und Service. Ich hoffe, Sie bald wieder in Lissabon begrüßen zu können ... oder in einem der vielen anderen Sweet Inn Zielen!

Merci Abdel pour votre retour positif. Nous sommes extrêmement ravis de savoir que votre séjour vous ait plu, en particulier le service prodigué par notre équipe. Sweet Inn a l'intention de vous offrir la meilleure expérience en termes d'emplacement, confort et service et nous espérons vous accueillir de nouveau dans un futur proche.

Dear Janice, thank you for sharing about your stay. We are pleased to hear you found the apartment beautiful and enjoyed the work of our designers. We are genuinely sorry for the unconvenience you experienced. Our guests are invited to reach us through our app or via the contacts provided on Expedia. We wished we could assist you at this time of difficulty. We hope to welcome you again with Sweet Inn in Lisbon or in any of our destinations in the near future.

Hello Rosanne, thank you for taking the time to share about your stay. We are delighted to hear the six of you had a pleasant stay in the apartment, enjoyed its prime location and the assistance provided by our staff. Thank you for letting us know about the drainage, we will promptly fix this. Sweet Inn aims to offer you the best experience in terms of location, comfort and service and we are looking forward to welcome you again in the destination of your choice.

Dear guest, thank you for sharing your experience with us. We are delighted to hear you enjoyed the central and prime location of the apartment, as well as its stylish design. Sweet Inn aims to offer you the best experience in terms of location, comfort and service and we hope to welcome you again in the near future in the destination of your choice!

Dear Viviane, thank you for your positive review. We are pleased to hear you greatly enjoyed your experience with Sweet Inn. The listing indicates the cleaning fees are not included in the price (see Small print). We hope to welcome you again in the near future in the destination of your choice!

Thank you Chad for your feedback. We are glad to hear you enjoyed the apartment and hope to welcome you again in Lisbon or in any other Sweet Inn destination!

Hello Mohamad, thank you for sharing about your experience with us. We are delighted to hear you enjoyed the apartment under that many aspects, such as the service provided by our staff. We are looking forward to seeing you again for your next Sweet Inn experience!

Caro ospite, grazie mille per aver trovato il tempo di condividere la sua opinione con noi. Con estremo piacere leggiamo che ha trascorso un ottimo soggiorno a Lisbona e che ha gradito il suo appartamento, la sua ottima posizione e la disponibilità del nostro team. Sweet Inn propone ai propri ospiti la migliore esperienza possibile in termini di posizione, comfort e servizi. Speriamo di darle il benvenuto di nuovo a Lisbona o in qualsiasi destinazione Sweet Inn!

Hi Martin, thank you for taking the time to provide your feedback. We are sincerely sorry to hear your experience was not the one you expected and we apologize for the inconvenience. Our local team received your complaint and sent the housekeeping team came the day after your arrival to check the cleanliness and fix any issue. I can assure you Sweet Inn strives to offer you the best experience in terms of location, comfort and service and we hope to welcome you again for a more enjoyable stay with us.

Hello Claire, thank you for your positive feedback. We are delighted to hear you enjoyed your stay with Sweet Inn and that the communication ran smoothly thanks to the app. We are looking forward to welcome you again in any of our destinations in the near future!

Caro ospite, grazie mille per aver trovato il tempo di condividere la sua opinione con noi. Con estremo piacere leggiamo che ha trascorso un ottimo soggiorno a Lisbona e che ha gradito il suo appartamento e la sua ottima posizione. Sweet Inn propone ai propri ospiti la migliore esperienza possibile in termini di posizione, comfort e servizi. Speriamo di darle il benvenuto di nuovo a Lisbona o in qualsiasi destinazione Sweet Inn!

Dear Gita, thank you for taking the time to share your feedback. We are deeply sorry to hear your experience was not the one you expected. Your review has been transmitted to our team who will check and fix the issues you mentioned. The bathroom has been renovated less than a month ago though. A member from our housekeeping team went to your apartment to give you more towels and also wished to check the state of the apartment, which you unfortunately refused. Sweet Inn strives to offer you the best experience in terms of location, comfort and service and we hope to welcome you again for a more enjoyable stay. Sweet Inn

Dear guest, thank you for sharing with us about your experience. We are delighted to hear you enjoyed the apartment's prime location as well as the assistance provided by our team. We at Sweet Inn strive to provide you the best experience in terms of location, comfort and service and we hope to welcome you again for your next stay in Lisbon... or in any of our destinations.

Dear guest, it is an absolute pleasure to read your positive feedback. Thank you for your kind words. Our goal is to offer you the best experience in terms of location, comfort and service and we are proud we achieved our goal. We hope to welcome you again in the near future in any Sweet Inn destination!

Hi Nicolo, thank you for your feedback. We are pleased to hear you enjoyed the apartment's design and its prime location. We apologize though you could not receive the assistance you needed on time. We will make sure the apartment's electricity system is working fine. Please note though that many apartments in Lisbon unfortunately cannot handle an important electrical load, especially when cooking. Again, we are deeply sorry for the inconvenience you experienced and we hope to welcome you again in the near future for a more enjoyable stay with Sweet Inn.

Dear guest, thank you for taking the time to provide your feedback. It is great to hear check in was smooth and that the communication with our team was easy. We sincerely apologize for the inconvenience you encountered regarding the hot water. We at Sweet Inn aim to offer you the best experience in terms of location, comfort and service and we are sorry your experience did not meet our quality standards. The apartment was not built for an important electrical load which explains why the power sometimes goes out. Your review has been transmitted to our staff and we will strive to prevent these issues from occurring again. We hope to welcome you again for a more enjoyable stay, in any of our destinations. Best regards.

Querido cliente, muchas gracias por su evaluacion. Estamos encantados de saber que le gusto la ubicacion del apartamento. Esperamos recibirle de nuevo con Sweet Inn en cualquier destino y quedamos a su disposicion para encontrar el apartamento que satisfaga mejor sus necesidades.

Thank you Paulo for your enthusiastic comment, we are delighted to know you had a very nice stay in the apartment and enjoyed its design! See you soon for your next Sweet Inn experience!