로비 좌석 공간

아베니다 팔라세 여행 후기

5 out of 5
아베니다 팔라세
Rua 1 De Dezembro 123, Lisbon

이용 후기

9.8

최고예요

평점 10 - 훌륭해요. 1008개 이용 후기 중 875개" "
평점 8 - 좋아요. 1008개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 15개" "
평점 4 - 별로예요. 1008개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 3개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

YONGKUN

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jae Won

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
직원들이 친절하고 손님을 배려하는 것을 느낄수 있어서 좋았습니다
2023년 1월에 1박 숙박함
답변 제공: PedroMCosta 님, 2023년 2월 8일
Dear Guest,Many thanks for taking the time out to leave your kind remarks on your stay at the Avenida Palace.Your words about our staff and our service mean a lot to the whole team.We look forward to welcoming you back in the near future.Yours sincerely,Pedro Miguel Costa

10/10 - 훌륭해요

Junghye

2023년 1월에 5박 숙박함

10/10 - 훌륭해요

Jaemin

2022년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old but nice
위치! 신트라행 기차가 출발하는 역 바로 옆에 있으며, 트램 지하철 택시 버스 모두 가까이 있고, 왠만한 관광지는 도보로 가능하다. 대로변이어서 시끄럽지 않을까 염려했으나 창문을 닫으면 전혀 소음이 들리지 않았고, 침구와 매트리스 매우 만족스러웠다. 그러나 오래된 건물! 오픈 당시에는 상당히 럭셔리한 호텔이었을 듯하나 지금은 어쩔 수 없이 낡고 바랜 느낌을 준다. 대신 도착당일 얼리체크인, 무료 업그레이드, 무료 조식 서비스, 수시 하우스 키핑 등 부가 서비스가 뛰어나다.
2020년 2월에 2박 숙박함
답변 제공: PedroMCosta 님, 2020년 2월 19일
Dear Guest, Thank you so much for staying at the Avenida Palace and for posting your review. Your feedback is much appreciated and will be shared with the entire team. We all look forward to your next visit. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Yours sincerely, Pedro Miguel Costa

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
위치는 좋고요. 오래된 호텔치고는 깨끗해요. 확실히 인테리어가 고풍스러운 멋이 있어요. 하지만 아주 깨끗한 곳을 원하신다면 조금 더 생각해보세요. 어매니티는 몰튼브라운이었고, 직원들 친절도는 문 앞에서 열어주고 닫아주시는 분들은 친절하시고요. 리셉션에 있는 남자분은 그냥 그래요. 아! 조식이 맛있습니다. 특히 하얀색 멜론이요. 진짜 최고였어요.
2020년 1월에 2박 숙박함
답변 제공: PedroMCosta 님, 2020년 1월 28일
Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for giving us your point of view regarding our hotel and its services. I am delighted to read that you enjoyed the hotel's location and thank you for the comments on our breakfast buffet and on our staff. I will pass on your kind words to the entire team. However, as the Avenida Palace is a Hotel where the comfort of our guests really matters, I was quite disappointed to learn that we did not entirely meet your expectations. I do hope that the Avenida Palace will welcome you back in the future. Kind regards, Pedro Miguel Costa

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
호시우역 바로 옆에 위치하여 주요 관광지로 이동이 편리했습니다. 직원분들이 너무 친절하게 응대해주셔서 즐겁게 숙박했습니다.
2019년 9월에 3박 숙박함
답변 제공: PedroMCosta 님, 2019년 10월 3일
Dear Guest, Thank you so much for staying at the Avenida Palace. I am thrilled to know how much you enjoyed our location. Thank you also for your rating. I cannot wait for the opportunity of welcoming you back, on your next visit to Lisbon. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Kind regards, Pedro Miguel Costa

10/10 - 훌륭해요

JUNG HO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리스본 관광 중심에 위치한 아베니다 팔라세
조식이 아주 좋아요.. 현대식이 아니라 예전 건물 그대로 사용하기 때문에 오래된 올드한 느낌을 즐길수 있는 호텔이에요. 관광지 중심에 있어서 교통이 아주 좋습니다
2019년 6월에 2박 숙박함
답변 제공: PedroMCosta 님, 2019년 7월 1일
Dear Guest, Thank you very much for staying at the Avenida Palace. As it is our goal to exceed our guests' expectations we were thrilled to read your review. It would be a great honor to welcome you back to the Avenida Palace in a future stay. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Yours sincerely, Pedro Miguel Costa

10/10 - 훌륭해요

Kyung Won

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
리셉션 직원들도 친절하고 조식도 매우 훌륭했습니다. 호시우광장과 역 바로 옆이라 관광하기에 매우 편리합니다. 인테리어도 매우 고풍스럽고 아름답고, 와이파이도 잘 됩니다. 바로 옆건물이 공사중이긴한데 낮동안에는 나가있으니 공사 소리가 방해가 되지는 않았습니다. 다만 룸 사이 방음이 잘 안되어서 옆방에서 전화하는 소리까지 들립니다.
2019년 3월에 6박 숙박함
답변 제공: PedroMCosta 님, 2019년 5월 6일
Dear Guest, Thank you so much for taking the time to post your review about your stay at the Avenida Palace. It was a pleasure to have your as our guest and to know that you were pleased with our staff and breakfast buffet. With a prime location in the very heart of the city, the Avenida Palace, with more than a century of history, is a symbol of the city. I look forward to welcoming you back, the next time you are in Lisbon. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities. Kind regards, Pedro Miguel Costa

10/10 - 훌륭해요

YONG-SOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 5박 숙박함

10/10 - 훌륭해요

Seoha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

jiyeon 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gooooood
만족스러운 호텔 깔끔한 관리 그리고 내부 숙소도 무척 고풍스러우면서도 귀여운 느낌의 인테리어가 인상적입니다 역이 바로 옆이라 교통도 무척 편리합니다
2019년 1월에 1박 숙박함
답변 제공: PedroMCosta 님, 2019년 1월 29일
Dear Guest, Thank you for taking the time to post your review about your stay at the Avenida Palace. We are delighted to learn that your experience with us lived up to your expectations. Your high rating is also much appreciated. We hope to have the honor of welcoming you back at the Avenida Palace in a not too distant future. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Yours Sincerely, Pedro Miguel Costa

10/10 - 훌륭해요

Claudiu Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great and we even got used to the metro noise that you can hear now and then, I suppose it comes with the handy bit of being so close to the metro line/stop.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Jean

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in a great location. Staff very friendly and accommodating. Able to walk to many sightseeing spots and restaurants.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

William 님, Georgetown

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Of the nine hotels we stayed at in Portugal this was by far the best! The quality of service and attention to details was excellent during both our stays.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Audrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is top-notch in every way.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice classic hotel with friendly staff, comfortable rooms and an excellent breakfast.
2024년 5월에 1박 숙박함
답변 제공: PedroMCosta 님, 2024년 5월 10일
Dear Guest,Thank you so much for staying with us and for leaving your comments here. I was pleased to know your feedback about your experience at the Avenida Palace.Thank you also for your words about our staff friendly. I will pass on your kind words to the entire team.It would be great to welcome you back in the future.Yours sincerely,Pedro Miguel Costa

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was beautiful, perfectly located and elegant. We loved our stay. Each day we received a special treat, pastry, wine, fruit, a cloth bag. The service was impeccable.
2024년 5월에 5박 숙박함
답변 제공: PedroMCosta 님, 2024년 5월 10일
Dear Guest,Thank you so much for staying at the Avenida Palace during your visit to Lisbon and for posting your kind review. I am delighted to know tht you loved your stay with us.We do our best every day to offer an unforgettable stay to our guests so, I felt so proud to read your remarks about our service and our special treats. I will share your kind words with the entire team.It will be an honor to welcome you back to the Avenida Palace, on a return visit to Lisbon. My best regards,Pedro Miguel Costa

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the “romantic” feel. The pianist at the piano bar was great.
2024년 5월에 3박 숙박함
답변 제공: PedroMCosta 님, 2024년 5월 10일
Dear Guest,Many thanks for taking the time out to leave your feedback on your stay at the Avenida Palace. I am delighted to know that you loved the "romantic feel" of the hotel.It was very pleasing to know that you had the opportunity to attend our music recitals and that you have enjoyed it.I very much look forward to your return to the Avenida Palace. Best wishes,Pedro Miguel Costa

10/10 - 훌륭해요

Fred

연인과의 여행
Excellent service, very quiet and right in the center of everything that makes Lisbon great!
2024년 4월에 6박 숙박함
답변 제공: PedroMCosta 님, 2024년 5월 10일
Dear Guest,Thank you very much for staying at the Avenida Palace and for posting your review. We are very pleased to know that you enjoyed our location and especially, the service provided by our staff.It will be a great honor to welcome you again as our guest, on your next visit to Lisbon.Yours sincerely,Pedro Miguel Costa

6/10 - 괜찮아요

Richard

가족 여행
The common areas were beautiful. The lobby, bar, breakfast areas. But the hotel room was awful. They need to be updated and modernized. The bathroom in the hotel room was tiny and obsolete. Not the type of hotel room you’d expect from an alleged 5 star hotel. I barely would give it 3 stars.
2024년 4월에 3박 숙박함
답변 제공: PedroMCosta 님, 2024년 5월 10일
Dear Guest,Thank you very much for choosing to stay at the Avenida Palace and for giving us your point of view regarding our hotel and its services.I am pleased to read that you enjoyed our common areas, our breakfast room and bar.However, as the Avenida Palace is a Hotel where the comfort of our guests really matters, I was quite disappointed to learn that we did not meet your expectations and took due note of your remarks. Our guests’ comments are truly important to us and help us to achieve a high level of quality.I do hope that the Avenida Palace will welcome you back in the future.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was old world stunning.. Bedroom was beautiful and the buffet Looked like we were on the queen mary period i've stayed at a lot of five star hotels around the world and this was just as lovely
2024년 4월에 2박 숙박함
답변 제공: PedroMCosta 님, 2024년 5월 10일
Dear Guest,I am very happy to read your review of your stay at the Avenida Palace. It is rewarding to know that you enjoyed your experience with us.Thank you so much for your words on the hotel, its décor and also on our breakfast buffet. I am also glad you found you bedroom beautiful.I do hope to have the honor and opportunity of welcoming you back to the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

William 님, Georgetown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel!
2024년 4월에 5박 숙박함
답변 제공: PedroMCosta 님, 2024년 5월 2일
Dear Guest,Allow me to thank you for your rewarding review of your stay at the Avenida Palace. I am delighted to read your comments on the hotel.I look forward to welcoming you back to your new Lisbon residence, the next time you are in Lisbon.My best regards,Pedro Miguel Costa

10/10 - 훌륭해요

Arnulfo

연인과의 여행
This hotel is a jewel, spotless, great customer service and absolutely yummy breakfast. The location is also another perk, right in the middle of the city, great restaurants y walkable to anywhere. Thumbs up to places like this one.
2024년 4월에 4박 숙박함
답변 제공: PedroMCosta 님, 2024년 5월 2일
Dear Guest,It was a pleasure to read your feedback about your experience at the Avenida Palace and I thank you for that.Thank you also, on behalf of all the staff members, for your truly rewarding comments about our customer service. I was also delighted to know that you appreciated our location.It would be an immense pleasure to welcome you again, very soon, to the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful building with a very helpful staff.
2024년 4월에 2박 숙박함
답변 제공: PedroMCosta 님, 2024년 5월 2일
Dear Guest,We wish to thank you for picking the Avenida Palace for your stay in Lisbon. Thank you also for leaving your kind remarks here. We loved knowing how much you enjoyed the building and especially our staff. Please do come and visit us again soon. Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Tina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very beautiful and grand hotel, but still comfortable and welcoming with the emphasis firmly on customer satisfaction. Every day an unexpected little touch in our room - pasteis de nata on arrival, a little box of chocolates, four huge and exquisite strawberries complete with napkins and little forks... Live piano music every evening in the ground floor bar, the most extensive and fresh breakfast buffet imaginable, a free smart phone in our room for our use even on our daily excursions, more than enough closet space, and an exceptionally clean and well equipped bathroom. What more could you ask for? The hotel is conveniently right outside a metro station and next to the railway station, although they are very unobtrusive, and within a 5-10 minute walk of the waterfront at Praça do Comercio and the Alfama old district. Would recommend in a heartbeat.
2024년 4월에 4박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 24일
Dear Guest,It was an honor to have you as our guest. I am thrilled to read your review about the Avenida Palace and to know that you would recommend the hotel.Personalized service is very important to us and I am so happy to read your remarks on our customer service and our little touches. Your kind words are much appreciated and will be a great source of motivation for the entire team.It would be an immense pleasure to welcome you again, soon, to the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Lisa 님, Ontario

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was fabulous! The breakfast was awesome and so beautifully presented in the lovely dining room.
2024년 4월에 2박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 24일
Dear Guest,I would like to thank you for staying at the Avenida Palace. It was very rewarding to read your words about our breakfast and our dining room.I am truly glad that you found our staff fabulous. Indeed our team pledges to provide the best personal services to each of our guests and your recognition means a lot to all.It would be an immense pleasure to welcome you again, very soon, to your new Lisbon residence.Yours sincerely,Pedro Miguel Costa

10/10 - 훌륭해요

amy

좋아요: 숙박 시설 상태 및 시설
Elegant and gracious. Staff was kind and helpful. Breakfast was delicious and leisurely.
2024년 4월에 8박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 23일
Dear Guest, Thank you so much for being our guests and for writing your review here. I am glad you enjoyed the hotel, its décor and also our breakfast buffet. Most of all, it's great to hear that you found our staff kind and helpful. I will share your feedback with the entire team.I look forward to welcoming you again, very soon, to your new Lisbon residence.Yours sincerely,Pedro Miguel Costa

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Nicole

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10 - beautiful hotel, lovely staff, awesome location - can’t say enough good things! Will definitely return!
2024년 4월에 5박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 8일
Dear Guest,Thank you for choosing to stay with us and for taking the time to write your review. It was great to read your kind words about the Avenida Palace and its location. As we shape hospitality with our hearts, your kind words give our team a real sense of achievement. I very much look forward to your return to the Avenida Palace. Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really loved this beautiful hotel. Everything is just really pretty in this hotel. Breakfast is included and had everything you could possibly want. The hotel is centrally located, close to major attractions like the Rua Augusta Arch. The staff and service was just wonderful.
2024년 4월에 3박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 8일
Dear Guest,I am very happy to hear your comments about your stay at the Avenida Palace. It is rewarding to know that you loved the hotel.Indeed our central location in the very heart of Lisbon is one of our trump cards. Our main one is the high standard of service we pledge to provide to each of our guests. Your recognition means a lot to all of us.I hope to have the honor of welcoming you back to the Avenida Palace, in a not too distant future.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Klaus 님, Bad Honnef

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Classic old European luxury.
2024년 4월에 3박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 8일
Dear Guest,Many thanks for taking the time to post your review of your stay at the Avenida Palace. It was a pleasure to read your words about our hotel, its décor and services. It will be a pleasure to share your comments with all our team here and I look forward to welcoming you on your next visit.Kind regards,Pedro Miguel Costa

4/10 - 별로예요

Basudev

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff is very friendly and helpful. The location is good too. However we had been given room 526 which had leaking roof in the middle of night. That is completely unacceptable for any hotel and compared to the price paid its a disaster.
2024년 3월에 3박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 4일
Dear Guest,Thank you for taking the time to post your review following your stay at the Avenida Palace. As the comfort of our guests really matters, I was deeply concerned to read that we did not meet your expectations in all the aspects, concluding that your experience didn't reflect our standards. Please accept our deepest apologies for these unexpected circumstances.On the other hand, Im happy to read that you appreciated our location and especially the service provided by our staff. I do hope to have the honor and opportunity of welcoming you back to the Avenida Palace. Sincerely Yours,Pedro Miguel Costa

10/10 - 훌륭해요

Luisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay.
2024년 3월에 5박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 4일
Dear Guest,Many thanks for staying at the Avenida Palace. We were very pleased to read your review and to know that your stay with us was great.We look forward to welcoming you back to your new Lisbon residence.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Luis 님, HIALEAH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
10/10
2024년 2월에 1박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 18일
Dear Guest,Thank you so much for staying at the Avenida Palace and thank you also for your high rating.I look forward to welcoming you back to your new Lisbon residence, the next time you are in Lisbon.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is old but beautifully maintained and the service was excellent.
2024년 3월에 5박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 4일
Dear Guest,Thank you very much for posting your kind review here. It was a pleasure to have you as our guests at the Avenida Palace. As it is our goal to provide properly maintained facilities and as our Team pledges to provide the best personal service, we are very pleased when such efforts are recognized.I look forward to welcoming you back on your next visit to Lisbon.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service is amazing. As soon as you arrive you feel relaxed and comfortable. An amazing breakfast with great service. The bar is old school and a great way to end the day.
2024년 3월에 3박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 4일
Dear Guest,Thank you so much for staying at the Avenida Palace during your visit to Lisbon and for posting your kind review. I am delighted to know how much you enjoyed our service.We do our best every day to offer an unforgettable stay to our guests so, I was very proud to know that you felt relaxed and comfortable. I will share your kind words with the entire team.Thank you also for pointing out our breakfast buffet and our bar.It will be an honor to welcome you back to the Avenida Palace, very soon. My best regards,Pedro Miguel Costa

10/10 - 훌륭해요

MAYNARD 님, Toronto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a beautiful hotel! We received warm and friendly service from the moment we arrived. The room was comfortable and well maintained. The breakfast had a delicious assortment of both hot and cold foods. The location was perfect for walking to restaurants and shops and many historical sights and easy access to public transportation. Daniel and the concierge staff were helpful with great recommendations and Bruno the bartender was a passionate historian as well as an excellent mixologist! Would definitely stay here again.
2024년 3월에 4박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 3일
Dear Guest,Thank you very much for choosing to stay at the Avenida Palace and for taking the time to post such a kind review.It was indeed a pleasure to know that we met, if not exceeded your expectations. Thank you also for your kind remarks about our staff, we will share it with the entire team, especially with Daniel and Bruno.It would be a great honor to welcome you back to the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1 of my favorite 5 star hotels in Europe! beautiful old world hotel. delicious food. wonderful service, including turn down service. nightly piano music of different genres at the bar. could not have been better. can’t wait to come back!
2024년 3월에 5박 숙박함
답변 제공: PedroMCosta 님, 2024년 4월 3일
Dear Guest,Thank you very much for choosing the Avenida Palace again and for taking the time to leave your kind remarks here. It was indeed a pleasure to know how much you enjoyed staying with us.The fact that you find our hotel to be one of your favorite 5 star hotels in Europe, is much appreciated and will be a great source of motivation for the entire team.We cannot wait to welcome you back, for a future stay.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Jaewook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice buffet
2024년 3월에 3박 숙박함
답변 제공: PedroMCosta 님, 2024년 3월 19일
Dear Guest,Thank you for choosing to stay at the Avenida Palace and for posting your feedback.I am thrilled to know how much you enjoyed experience with us. We cannot wait for the opportunity of welcoming you back, on your next visit to Lisbon.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a fantastic hotel with amazing staff! Everyone was so friendly and helpful. The amenities were the best we have had with thoughtful surprises each day. The daily breakfast was delicious. I highly recommend this property!
2024년 3월에 3박 숙박함
답변 제공: PedroMCosta 님, 2024년 3월 19일
Dear Guest,I would like to thank you for staying at the Avenida Palace. It was very rewarding to know that you found the hotel fantastic and that you highly recommend it. Thank you also for your words about our amenities, breakfast and staff. Indeed our team pledges to provide the best personal services to each of our guests and your recognition means a lot to all.It would be an immense pleasure to welcome you again, very soon, to your new Lisbon residence.Yours sincerely,Pedro Miguel Costa

10/10 - 훌륭해요

May Gelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel near the train/ metro station and walking distance to shops, restaurants, cafes and main attractions. The room is clean, quiet and has a comfortable bed. Management and staff went above and beyond to make our stay as pleasant as possible.
2024년 2월에 7박 숙박함
답변 제공: PedroMCosta 님, 2024년 3월 12일
Dear Guest,It was an honor to have you as our guests. I am thrilled to read your feedback about the Avenida Palace and to know how pleased you were with the hotel, its décor and location.Personalized service is very important to us and I am so happy to read that our staff contributed to a pleasant stay. Your kind words are much appreciated and will be a great source of motivation for the entire team.I look forward to welcoming you again, very soon, to your new Lisbon residence.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

ERNESTO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 2월에 3박 숙박함
답변 제공: PedroMCosta 님, 2024년 3월 8일
Dear Guest,It was a pleasure to read your feedback about your experience at the Avenida Palace and I thank you for that.I look forward to welcoming you back, very soon, to the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Vicky

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

sandeep

가족 여행
They go out of way to make life comfortable Had a birthday cake and champagne and chocolate for my wife birthday Very good room Very good service Beyond excellent
2024년 2월에 4박 숙박함
답변 제공: PedroMCosta 님, 2024년 3월 7일
Dear Guest,Thank you so much for your kind review. We are always very thankful to have our guests leaving us their feedback.It was a pleasure to welcome you and your wife on such a special occasion. We do try our utmost every day to satisfy and even exceed our guests’ expectations and your recognition means a lot to all of us.We look forward to welcoming you again, very soon, to your new Lisbon residence.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Jaime

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelent Hotel
2023년 12월에 4박 숙박함
답변 제공: PedroMCosta 님, 2024년 3월 7일
Dear Guest,I am delighted that you chose to stay at the Avenida Palace and, on behalf of the entire team, I would like to thank you for your kind feedback. I look forward to welcoming you back, very soon, to your new Lisbon residence.Yours sincerely,Pedro Miguel Costa

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a lovely hotel to stay at well located next to the train station and tram stops, you can easily walk down in to Lisbon. The staff are incredibly friendly and very happy to help, the rooms are lovely and clean with nice toiletries and the breakfast had a great selection.
답변 제공: PedroMCosta 님, 2024년 3월 7일
Dear Guest,It was a pleasure to read your feedback about your experience at the Avenida Palace.Thank you for your review and for your kind words about the hotel, its location and also about our breakfast buffet.I am truly glad that you found our staff incredibly friendly. Indeed our team pledges to provide the best personal services to each of our guests and your recognition means a lot to all.It would be an honor to welcome you again, very soon, at the Avenida Palace.Kind regards,Pedro Miguel Costa

10/10 - 훌륭해요

Jeffery

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Palace was gorgeous and the staff was superb.
2024년 2월에 1박 숙박함
답변 제공: PedroMCosta 님, 2024년 2월 27일
Dear Guest,Thank you so much for your review.I'm so glad you chose the Avenida Palace for your stay in Lisbon. Your kind feedback about the hotel and especially about our staff is much appreciated and I thank you for it.I very much look forward to welcoming you back to the Avenida Palace, in a very near future.Kind regards,Pedro Miguel Costa