Dear Sabine,Thank you for selecting Jupiter Lisboa hotel for your stay in Lisbon.We appreciate that you took some time to rate us, since it matters so much.We truly hope to welcoming you back in the future.Kind regards,Sara BorgesGuest Relations

Dear Glenn,Thank you for taking some time to rate us, since it very important to us.Your opinion could help us to improve our service and quality.We received your review without any comment about your stay, so feel free to contact us if you would like to leave us any comment about your stay.Thank you for choose Jupiter Lisboa Hotel.Kind Regards,Sara Borges

Dear Theresa,Thank you for choosing Jupiter Lisboa Hotel and for sharing your experience with us. Your feedback is incredibly valuable as it helps us identify areas for improvement in our service.We apologize for any inconvenience caused by the renovations. When our guest relations team spoke with you about your bed preferences, we regret that you didn't mention any issues regarding the renovations. Nonetheless, please rest assured that we are committed to making every effort to ensure our guests have the best possible experience.We truly appreciate your kind words about our gym facilities.Warm regards,

Esteemed Khaled,Thank you for choosing Jupiter Lisboa Hotel for your stay in Lisbon.We are fully committed on providing a service of excellence to our guests and therefore we regret any inconvenient that you felt during your stay with us.Being rude or disrespectful is not our standard and our entire team always receives very good compliments, including our guest relations.Our mission is to provide our guests with the best experience and help them to enjoy our city and our hotel.We are sorry and understand that the situation that happened in your room was something exceptional and never happened in our hotel either, and we wish had known sooner to help you and solve it.Please understand that we found your room in adverse conditions, it was necessary to transfer you to another room and we had no explanation for what happened until 2 days later, when we approached you, as unfortunately we were not informed by you about the entire inconvenience. Our colleague tried to approach you to understand the condition of the room and informed you that we have set an amount for cleaning fees and damages to our rooms by management. Once again, we understand your side and the discomfort you felt during the night and therefore, after everything explained, we came to an agreement.We are also pleased to know that the rest of your stay went well and you've enjoyed our hotel and the cuty of Lisbon.Kind regards,Luís P.General Manager

Dear Fabiana,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.Your amazing words about us and will be shared with the entire team. We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Best Wishes,Sara Borges

Dear Thomas,We want to extend our gratitude for selecting Jupiter Lisboa Hotel.We're absolutely delighted to hear that you had a wonderful stay at our hotel and our facilities accomplished all your purposes.Your encouraging feedback is incredibly motivating and holds great significance for us.We are committed to consistently providing exceptional service to all our guests, and look forward to serving you again in the future for great vacations!Kindest Regards,Sara Borges

Dear Maria,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We appreciate your fantastic words about us and we will share your opinion with the entire team. We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Kind regards,Sara Borges

Thank you for choosing Jupiter Lisboa Hotel for your recent stay in Lisbon.We are very grateful that you took some time to share your experience.It is with a smile that we read your positive comments about our hotel, specially about our wonderful breakfast.We hope to welcome you back in the near future.Yours truly,Sara Borges

Dear Per,Thank you for selecting Jupiter Lisboa Hotel and share your experience with us.We regret for not met your expectations with our breakfast, and we will take in consideration your words to enhance our quality.Warm Regards,Sara B.

Dear Pietro,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to review us, since it matters so much.We truly hope to welcoming you back in the future.Kind regards,Sara B.

Dear Thomas,It is a pleasure for us that you have chosen Jupiter Lisboa Hotel for your 3rd stay. We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel.Your feedback will be share with all the team.Warm Regards,Sara B.

Cher Laurent,C'est un plaisir pour nous que vous ayez choisi l'Hôtel Jupiter Lisboa pour votre séjour à Lisbonne.Nous sommes très heureux que vous ayez eu une expérience incroyable dans notre hôtel. Nous devons être d'accord quand vous dites que le petit déjeuner est très bon. Nous espérons avoir l'honneur de vous accueillir à nouveau, dans un futur proche, dans notre hôtel.Cordialement,Sara B.

Chère Sophie,Tout d'abord nous tenons à vous remercier d'avoir choisi notre hôtel pour votre séjour à Lisbonne.Sachez que nous sommes pleinement engagés à vous fournir un service de qualité. D'ailleurs cela a été un plaisir de lire vos commentaires très positifs sur votre expérience dans notre hôtel.Concernant la literie trop dure, nous vous reccomand toujours parler avec la reception pour nous vous aider et voir des autres options possibles.Nous espérons avoir l'honneur de vous accueillir à nouveau, dans un futur proche, dans notre hôtel.Nos plus sincères salutations,Sara B.

Dear Frank,On behalf of the whole team, we would like to thank you for choosing Jupiter Lisboa Hotel. We are glad you have spent some time to review us regarding your experience.We appreciate your kind words about us and our facilities.We are very happy you liked the hotel and its facilities. We look forward to welcome you back in the future.Kind regards,Sara B.