아침 식사, 점심 식사 및 저녁 식사 제공
예약 가능 여부 확인

리스본 아트 스테이 아파트먼트 바이샤 여행 후기

4 out of 5
리스본 아트 스테이 아파트먼트 바이샤
Rua dos Sapateiros 158, Lisbon

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1278개 이용 후기 중 868개" "
평점 8 - 좋아요. 1278개 이용 후기 중 346개" "
평점 6 - 괜찮아요. 1278개 이용 후기 중 45개" "
평점 4 - 별로예요. 1278개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 1278개 이용 후기 중 8개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Sesil

좋아요: 청결 상태, 객실의 편안함
위치는 너무너무 좋습니다. 방이 조금 작아요ㅠ 5층 묵었었는데... 마지막날에 천장에서 누수가 발생하여 패밀리룸으로 바꿔줬네요. 위치는 정말 좋습니당.
2023년 3월에 3박 숙박함
답변 제공: MG 님, 2023년 4월 3일
Dear Sesil, thank you for your comment. We apologize for what happen as you saw we did our best to solve the situation and even upgrade you to a bigger room so we could take care of the problem on your original room. We hope to see you again in the future. Kind regards,

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Beatriz Coronel 님, 2022년 8월 28일
Dear Gyuho,Thank you for your positive feedback! We were very happy for your visit and hope to see you soonA big hug from the Lisbon Art Stay teamWith best regards,Beatriz Coronel

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 2박 숙박함
답변 제공: Sara Carvalho 님, 2020년 2월 12일
Thank you very much for your review :)

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치는 정말 최고입니다. 언덕도 없고 광장에서 가까워 투어도 쉬웠어요. 엘리베이터가 좁긴하지만 불편한정도는 아니엿어요 아쉬웠던건 방안 자체에서 좀 냄새가 나는편이라 계속 환기를 해야했습니다
2020년 1월에 4박 숙박함
답변 제공: LAS 님, 2020년 2월 3일
Thank you for your nice review. We are glad that you had such a nice experience and we hope to be able to see you again.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
주변에 기차역 등이 가까워서 인근 지역으로 이동시에 매우 편리하였으나 숙소내에서 이동시에 문을 잘(?) 찾을수가 없네요.
2019년 11월에 1박 숙박함
답변 제공: Lisbon Art Stay 님, 2019년 11월 22일
Thank you very much for the nice review. We hope if you ever comeback to Lisbon, you will be able to see you again.

10/10 - 훌륭해요

daboum

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Lisbon Art Stay 님, 2019년 11월 18일
Thank you so much for the score given. We hope we will be able to see you again in a near future!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 5박 숙박함

10/10 - 훌륭해요

Woosup

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족이 이용하기에 매우 좋습니다.
위치가 정말 좋습니다. 산타주스타 엘리베이터에서 50m 정도 거리이고 호시오광장 바로 아래 입니다. 그리고, 유럽의 경우 아파트와 리셉션이 좀 멀리 있는 경우가 많은데 이 아파트의 경우 아파트와 10m 정도 거리에 24시간 리셉션이 있어서 매우 편리합니다. 침실이 두개이고 화장실도 두개여서 이용이 편리했습니다. 다만 작은 화장실의 경우 샤워하기가 좀 불편할 정도로 샤워부스가 작았습니다. 매일 청소를 해 주는 것도 큰 장점입니다.
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

INSOOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 3박 숙박함

10/10 - 훌륭해요

SANGHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 너무 좋아요
너무 좋았어요 방도크고 깨끗하고 지하철역이랑도 가깝고 무엇보다 바로 호텔옆에 맛집이 두개나 있었습니다.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

Mary-Beth

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, apartment was excellent and breakfasts were very tasty with a lot of options. Will be back again!
2024년 4월에 2박 숙박함
답변 제공: MG 님, 2024년 5월 2일
Dear Mary-Beth, thank you for your review. We are happy to learn that you enjoyed your stay with us and hope to see you again in the future. Kind regards,

10/10 - 훌륭해요

Angeline

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the heart of Baxia Chaido (by the metro station) and the tourist area of the ‘Elevator’, this place is close to everything you can imagine in the Lisbon area.! A must stay.
2024년 4월에 3박 숙박함
답변 제공: MG 님, 2024년 4월 29일
Dear Angeline, thank you for your review. We are glad that you enjoyed your stay with us and hope to see you again in the future. Kind regards,

8/10 - 좋아요

Jahan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in the heart of Lisbon with everything walkable or easy to catch an Uber from the street. We stayed in the apartments across the street, which is quite an old building - quirky and unique interior design, which we liked, strange musty smell in the apartment which was not so great. Tv in my family’s room was not working and some wall fixtures were broken. Cool place to stay for a few nights, though I probably wouldn’t stay more than that. The lobby and rooftop bar were the highlight for sure, and also the location as mentioned earlier.
2024년 4월에 3박 숙박함
답변 제공: MG 님, 2024년 4월 29일
Dear Jahan, thank you for your review as we take all our clients reviews as a way to get better and grow. Have you spoken about the tv with any staff member so they could checked on it and help you as well as with the fixtures? Please let us know on a next visit so we can check and fix it and make your stay with completely enjoyable and a great memory. Kind regards,

8/10 - 좋아요

Emilie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower was amazing and staff superb!
2024년 4월에 3박 숙박함
답변 제공: MG 님, 2024년 4월 24일
Dear Emilie, thank you for your review. We are happy that you enjoyed your stay with us and hope to see you again. Kind regards,

10/10 - 훌륭해요

lesley

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Perfect location right in heart of Baxia! Will book again as super easy to walk everywhere
2024년 4월에 2박 숙박함
답변 제공: MG 님, 2024년 5월 8일
Dear Lesley, thank you for your review. We are happy that you enjoyed your stay with us and hope to see you again. Kind regards,

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prima accommodatie centraal gelegen en leuke sfeer zeer aparte inrichting super ontbijt grote kamer.
2024년 4월에 3박 숙박함
답변 제공: MG 님, 2024년 4월 22일
Dear Patricia, thank you for your review. We are happy that you enjoyed your stay with us and hope to see you again in the future. Kind regards,

10/10 - 훌륭해요

Juan José

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un hotel muy distinto, edificio antiguo remodelado, excelente para el precio, buena atención, rico y completo desayuno, buen aire acondicionado, todo funciona
2024년 4월에 2박 숙박함
답변 제공: MG 님, 2024년 4월 18일
Estimado Juan, gracias por tu reseña. Nos alegra saber que disfrutó de su estancia con nosotros y que creó buenos recuerdos durante su estancia aquí. Esperamos verte nuevamente en el futuro. Atentamente,

10/10 - 훌륭해요

Ludivine

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 3박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 4월 12일
Dear Ludivine We're very happy that you have enjoyed your stay with us!We sincerely hope to having you here with us in the future.Best Wishes

8/10 - 좋아요

Mischa 님, Philadelphia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area. Funky stay. Some rooms a little dim and some not dark enough. Bed was a bit uncomfortable. But overall, very good.
2024년 3월에 5박 숙박함
답변 제공: MG 님, 2024년 4월 6일
Dear Mischa, thank you for your review. We are glad that overall enjoyed your stay with us. Kind regards,

4/10 - 별로예요

Gregory 님, Portland

단체 여행
별로예요: 숙박 시설 상태 및 시설
Good location. Rooms in "other building" that did not match photos in quality or comfort, broken elevator, room reaked of cleaners/air fresheners.
2024년 3월에 4박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 4월 5일
Dear Gregory,Thank you in advance for your comment and rating. It was a pleasure to host you, and we would like to mention that the elevator issue was easily resolved one day later. We are sorry to hear that you did not enjoy your stay and apologize for any inconvenience during your stay.Best regards

10/10 - 훌륭해요

Jitin 님, Ashburn

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed with family for a few days. The property location is fantastic. We had a lot of space and saved time and money having a full kitchen. Daily housekeeping was an added bonus. Highly recommend!
2024년 3월에 4박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 4월 5일
Dear Jitin Thank you for comment and score.We're very happy that you have enjoyed your stay with us.We are glad to have been able to provide you with good moments and hope to have you here again.Best Regards

8/10 - 좋아요

Josephine

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We had a great stay in Lisbon art stay. We had the family room and it was spacious and comfortable. The location was excellent and near all the great sites and center to most things to do and eat. our room had a full kitchen and it was a home away from home. Would definitely recommend
2024년 3월에 3박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 3월 30일
Dear JosephineThank you for your feedback and rating; it means a lot to us to have your opinion. We are glad that you enjoyed your stay with us; we strive to provide good experiences to our guests. We apologize if anything did not go well during your stay. We hope to have you here with us again in the future.Best regards

6/10 - 괜찮아요

Nataliya

단체 여행
Excellent location, but don’t expect a lot of attention or help from the front desk. Agreements made with previous employees shift might not be honored by the next shift. Out of 3 hotels I stayed in Portugal this one has the poorest service…. unfortunately…
2024년 3월에 3박 숙박함
답변 제공: MG 님, 2024년 3월 29일
Dear Nataliya, thank you for your review as we are always welcome to any review and use them to grow and get better. This being said we apologize for the confusion that happen on the moment you had to change rooms and we assure you that we have spoken with the person that was on shift to clarify their mistake. Kind regards,

8/10 - 좋아요

Diana

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 4월 12일
Dear Diana Thank you for your comment and score. We're very happy that you have enjoyed your stay with us. We sincerly hope to having you here with us in the future.Kind Regards

8/10 - 좋아요

Sergey 님, Herndon

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smell in the hall area wasn't really that awesome. I assume they are trying to fix the old carpet/wall smell with some air fresheners but it is not much better either. Gave my girlfriend a headache. Otherwise, it is a nice hotel, with a great location, and friendly stuff. Just not a place to stay for smell-sensitive folks.
2024년 3월에 1박 숙박함
답변 제공: MG 님, 2024년 3월 20일
Dear Sergey, thank you for your review as we take all reviews as a way to grow and get better. We assume the smell you might get on the hall area might be coming from the restaurants around us and getting into the building through the ventilation system. We are trying to look for ways to minimize this as we understand some of our clients might be more sensitive to scents than others. We are still happy that overall you enjoyed the stay and hope to see you again. Kind regards,

6/10 - 괜찮아요

Jason

출장 여행
별로예요: 편의 시설/서비스
Hotel couldn't even provide us a bottle of water on arrival after making us wait to checkin. No water in guest room either...
2024년 3월에 1박 숙박함
답변 제공: MG 님, 2024년 3월 17일
Dear Jason, we are sorry to know about this situation as it's not usual for this to happen. We will be checking with both the reception and housekeeping team to know what happen and why you didn't had water on your room. Kind regards,

10/10 - 훌륭해요

adriana

2024년 3월에 3박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 4월 5일
Dear Adriana, thank you for your review. We are happy that you enjoyed your stay with us and will be waiting to see you again. Kind regards,

8/10 - 좋아요

Lana 님, Edmonton

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unique and lovely. The bed was very comfortable. Would definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: MG 님, 2024년 3월 12일
Dear Lana, thank you for your review. We are happy to learn that you enjoyed your stay with us and hope to see you again. Kind regards,

10/10 - 훌륭해요

ming

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is great, close to everything. Room is spacious and clean. Will definitely stay here if I come back to visit again.
2024년 3월에 3박 숙박함
답변 제공: MG 님, 2024년 3월 11일
Dear Ming, thank you for your review, we are glad that you enjoyed your stay with us and made good memories while with us. We hope to see you again. Kind regards,

10/10 - 훌륭해요

Clarice

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Fantastic location and place wouldn’t have chosen anywhere else.
2024년 3월에 3박 숙박함
답변 제공: MG 님, 2024년 3월 11일
Dear Clarice, thank you for your review, we are glad that you enjoyed your stay with us and made good memories while with us. We hope to see you again. Kind regards,

10/10 - 훌륭해요

Rasa

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: MG 님, 2024년 3월 8일
Dear Rasa, thank you for your review, we are glad to learn that you enjoyed your stay with us. Kind regards,

10/10 - 훌륭해요

Kimberly

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We enjoyed every aspect of our stay. We had a hiccup at check-in with the type of room (I thought I'd) I reserved. They quickly fixed it for us and I was grateful for the help. The breakfast is very fresh and has a variety of options. We loved grabbing a little bit and planning our day ahead each morning. The location is wonderful – easily walkable to so many things and also near a Metro stop. We would definitely return!
2024년 2월에 5박 숙박함
답변 제공: MG 님, 2024년 3월 5일
Dear Kimberly, thank you for your review, we are happy that you enjoyed your stay with us and that our staff quickly helped you out. We hope to see you again. Kind regards,

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a fun and eclectic place to stay! The location is perfect. We came with no car and this was ideal. Dining grocery, pharmacy, cafes, sight seeing—all in walking distance. The staff is great and very quick to respond to needs. Excellent and fun place!
2024년 3월에 2박 숙박함
답변 제공: MG 님, 2024년 3월 6일
Dear Kimberly, thank you for your review. We are happy to learn that you had such a great time with us, and we hope to see you again. Kind regards,

10/10 - 훌륭해요

You Shin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good area! And good communication
2024년 2월에 3박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 2월 23일
Dear Guest Thank you for your comment and score. We're very happy that you have enjoyed your stay with us!We sincerely hope to having you here with us in the future.Kind Regards

10/10 - 훌륭해요

Sherry

We loved our stay. Staff was so helpful and friendly. Will definitely recommend!!
2024년 2월에 3박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 2월 23일
Dear Guest Thank you for your comment and score. We're very happy that you have enjoyed your stay with us!We sincerely hope to having you here with us in the future.Kind Regards

10/10 - 훌륭해요

Shivali

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay a lot! The location is good, the decor is fabulous and the staff were friendly. In particular, they gave me a personalized postcard in my room when I walked in which was a nice touch. I will be back.
2024년 2월에 1박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 2월 23일
Dear Guest Thank you for your comment and score. We're very happy that you have enjoyed your stay with us!We sincerely hope to having you here with us in the future.Kind Regards

8/10 - 좋아요

Teresa

연인과의 여행
Loved this quirky property!
2024년 2월에 2박 숙박함
답변 제공: MG 님, 2024년 2월 14일
Dear Teresa, thank you for your review. We are happy that you enjoyed your stay with us and hope to see you again. Kind regards,

10/10 - 훌륭해요

Barbara

2024년 2월에 1박 숙박함
답변 제공: MG 님, 2024년 3월 20일
Dear Barbara, thank you for your review. We are glad that you enjoyed your stay with us. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Vahva suositus
Aivan loistava! Tilava, siisti, mahtava sijainti, upea
2024년 1월에 9박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 2월 10일
Dear Guest,Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation.We hope to welcome you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
God beliggenhet,og gangavstand til mange severdigheter,shopping,restauranter,barer etc. Var noen ting som hadde vært bra å ha på plass i leiligheten som for eks strykejern,vinopptrekker og saks. Vi overnattet 5 netter,og var mye inn og ut av resepsjonen. Vi opplevde vel alt i alt 2 ganger hvor de i resepsjonen sa hei til oss. De sto mest å så på pc eller var opptatt med å prate med hverandre. Dette var ikke så farlig for oss men det å være litt oppmerksom ovenfor gjestene ville gjort opplevelsen enda bedre og hyggeligere :) Men alt i alt er vi fornøyd med oppholdet.
2024년 1월에 5박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 2월 10일
Dear Guest,Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation.We hope to welcome you again soon.

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the hotel is pretty good.
2024년 2월에 3박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 2월 10일
Dear Shannon,Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation.We hope to welcome you again soon.

10/10 - 훌륭해요

Ilenia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel perfetto sotto tutti i punti di vista. Posizione strategica per visitare la città e assaporare la cultura e lo spirito locale. Cordialità, pulizia e colazione super. Se dovessi tornare a Lisbona lo sceglierei nuovamente senza alcun dubbio. Abbiamo trascorso 5 giorni bellissimi.
2024년 1월에 4박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 2월 10일
Dear Ilenia,Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation.We hope to welcome you again soon.

10/10 - 훌륭해요

Slade

좋아요: 청결 상태, 객실의 편안함
Relaxing Stay
It was a lovely stay! Our room had a beautiful view, the staff were friendly and the food was amazing!
2024년 1월에 4박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 2월 10일
Dear Slade,Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation.We hope to welcome you again soon.

8/10 - 좋아요

Aditi

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location, very close to public transport, attractions, dining options and grocery. The area is very noisy, with parties/music going on even after midnight.
2024년 1월에 3박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 1월 30일
Dear Aditi, thank you for your comment. We are delighted that you enjoyed your stay with us, and our staff is thrilled with your feedback. It was a pleasure hosting you, and we hope to see you again in the future. Best regard

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Soggiorno perfetto
Hotel in posizione eccellente, arredamento molto particolare ma nulla da eccepire. Il letto era molto comodo. Personale gentile e disponibile.
2024년 1월에 4박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 1월 30일
Dear Guest, thank you for your comment. We are delighted that you enjoyed your stay with us, and our staff is thrilled with your feedback. It was a pleasure hosting you, and we hope to see you again in the future. Best regard

8/10 - 좋아요

nematullah

2024년 1월에 1박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 1월 30일
Dear Nematullah, thank you for your comment. We are delighted that you enjoyed your stay with us, and our staff is thrilled with your feedback. It was a pleasure hosting you, and we hope to see you again in the future. Best regard

10/10 - 훌륭해요

David

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: MG 님, 2024년 3월 20일
Dear David, thank you for your review. We are glad that you enjoyed your stay with us. Kind regards,

8/10 - 좋아요

Timm Ernst 님, Bielefeld

좋아요: 청결 상태, 숙박 시설 상태 및 시설
X
2024년 1월에 4박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 1월 30일
Dear Timm. thank you for your comment. We are delighted that you enjoyed your stay with us, and our staff is thrilled with your feedback. It was a pleasure hosting you, and we hope to see you again in the future. Best regard

6/10 - 괜찮아요

Karina

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were 3 adults and had a family room on 3rd floor. The cleaning staff's room was in front of us and each morning they were so load, that they walk us up. This was around 7:50-8am. I did address it with them and they apologised, but continued in the same manner next day. The bathroom had an awful smell of mould and something rotten, but it looked cleaned and there was nothing visible to an eye to remove it. Apart from that, the hotel was nice and had a really good interior. I think we were just unlucky with the room.
2024년 1월에 4박 숙박함
답변 제공: Sofia Pinheiro, Reservations Department 님, 2024년 2월 10일
Dear Karina,Thank you in advance for your feedback. The opinions of our guests are important to us so that we can continue to improve. We are glad that you enjoyed your stay with us, and we apologize for any inconvenience caused during your stay. We hope this won't be a hindrance to staying with us againBest Regards

10/10 - 훌륭해요

Heidi

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel hat eine tolle Lage, das Personal ist sehr freundlich und hilfsbereit und das Frühstücksbuffet war sehr gut. Das Hotel ist sehr modern, allerdings hätte es im Zimmer mehr Möglichkeiten zum Aufladen der elektronischen Geräte geben können. Und wer Spiegel nicht mag, sollte hier nicht buchen ;-) Wir waren aber rundum zufrieden, ja eigentlich begeistert.
2024년 1월에 3박 숙박함
답변 제공: Sofia Pinheiro Reservations Department 님, 2024년 1월 26일
Dear Heidi Thank you for your comment and score. We're very happy that you have enjoyed your stay with us and we hope to have you here with us again.Kind Regards