"Very impressed with the friendliness of the staff and amazing breakfast buffet.
The rooms were unbelievably quiet for a hotel located within an airport terminal"
"The hotel is well situated and really nice inside. Staff were very helpful after we requested for a cot and was done immediately. However, as we were with our 9 months old we found it a bit difficult to warm up his food as there were no microwave and one staff even told us that outside food was not allowed. It’s not like a 9 months old will be able to have a steak obviously needs baby food and need to be warmed up. But we did receive help at the end. It was just this bit that has put us off."
"The hotel was under renovation when we stayed for a 5 day vacation. That did not bother us as we were out during the schedule d work time, the location is excellent, walkable to Kensington Palace , many restaurants, Hyde Park and 2 underground stations. I would stay again"