야외 수영장

데이즈 인 바이 윈덤 롱뷰 사우스 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 730개 이용 후기 중 279개" "
평점 8 - 좋아요. 730개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 730개 이용 후기 중 98개" "
평점 4 - 별로예요. 730개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 730개 이용 후기 중 64개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Yuander

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo perfecto
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist | 9037580959 님, 2024년 3월 31일
Hi Yuander,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your comments and high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 편의 시설/서비스
Buena atención y amigable
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist | 9037580959 님, 2024년 3월 31일
Hi Jose,We're delighted to hear that you found our service to be of high quality and our staff to be friendly during your stay. Ensuring our guests feel welcomed and well-cared for is always a top priority for us. We strive to maintain excellent standards of hospitality and aim to create memorable experiences for all our guests. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back soon for another enjoyable stay.

6/10 - 괜찮아요

Janice

연인과의 여행
좋아요: 직원 및 서비스
This property served its purpose but it’s not great.
2024년 3월에 3박 숙박함
답변 제공: Guest Relations Specialist | 9037580959 님, 2024년 3월 31일
Hi Janice,We appreciate your feedback and thank you for choosing to stay with us. While we're glad to hear that our property served its purpose for your needs, we're sorry to learn that your experience fell short of expectations. We continuously strive to improve and provide exceptional service to all our guests. Rest assured, we'll take your comments into consideration to enhance the quality of our offerings.

6/10 - 괜찮아요

latisha

Hotel was fair, I did see a roach in the room
2024년 3월에 4박 숙박함
답변 제공: Guest Relations Management / 9037580959 님, 2024년 3월 24일
Dear Latisha,Thank you for choosing our hotel for your recent stay and for taking the time to provide feedback. We apologize for any inconvenience or discomfort you experienced during your stay. We understand that this is unacceptable and not reflective of the standards we strive to maintain.Please be assured that we take this matter seriously, and we will immediately address the issue with our housekeeping and pest control teams to ensure that appropriate measures are taken to rectify the situation and prevent any recurrence.We appreciate you bringing this to our attention, as it helps us to improve our services. If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to provide you with a more pleasant experience in the future.

10/10 - 훌륭해요

Jontra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist | 9037580959 님, 2024년 3월 17일
Hi Jontra,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

2/10 - 너무 별로예요

Bruce

아이를 동반한 가족 여행, 가족 여행
Fire alarm beeped all night. Breakfast was horrible. Worse motel ever.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist | 9037580959 님, 2024년 3월 10일
Hi Bruce,We sincerely apologize for any inconvenience caused by the fire alarm, and we understand how disruptive it can be especially the repeated beeping. However, the safety of our guests is our utmost priority, and our team always makes sure that our alarms are functioning to ensure everyone's well-being. Regarding breakfast, we strive to offer a variety of options to cater to different tastes, and we regret that it did not meet your expectations. Your feedback is valuable to us as we continuously work to improve our services.

4/10 - 별로예요

Patricia

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
I wouldn’t stay here again
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 9일
Hi Patricia,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

6/10 - 괜찮아요

Christopher

출장 여행
.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management | 9037580959 님, 2024년 2월 26일
Hi Christopher,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

8/10 - 좋아요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo biem
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 2월 17일
Hi Pedro,Thank you for your review and for taking the time to share your rating about your recent stay at our hotel!We are delighted to hear that you had a good experience and enjoyed most aspects of your stay. Providing our guests with a comfortable and accommodating experience is our top priority, and we are happy to know that we succeeded in meeting your expectations. Please don't hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Once again, thank you for choosing our hotel and for sharing your positive review. We await the opportunity to serve you again soon!

2/10 - 너무 별로예요

Cora

2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 21일
Hi Cora,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

10/10 - 훌륭해요

Jose

2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 20일
Hi Jose,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

8/10 - 좋아요

Kenny

2024년 2월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 20일
Hi Kenny,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

8/10 - 좋아요

Pamela

좋아요: 직원 및 서비스, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist | (903) 758-0959 님, 2024년 2월 6일
Hi Pamela,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 - 좋아요

Xandur

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great stay, but far from a lot of businesses.
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management | 9037580959 님, 2024년 1월 30일
Hi Xandur,We appreciate your positive feedback on your recent stay with us. While we're delighted to hear that you had a great experience overall, we understand your concern about the distance from local businesses. Our location provides a peaceful and serene atmosphere, away from the hustle and bustle. However, we regret any inconvenience this may have caused in terms of accessibility to nearby businesses. We value your input and hope to welcome you back for another enjoyable stay in the future.

2/10 - 너무 별로예요

Leonard

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor service none smoking room smells like smoke never stay there again
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management | 9037580959 님, 2024년 1월 9일
Hi Leonard,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Our commitment to providing a pleasant environment for all our guests is of utmost importance to us, and we sincerely regret that the non-smoking room did not meet your expectations. We have shared your concerns with our housekeeping team to ensure a thorough inspection and remediation process. Rest assured, we take every guest's feedback seriously as we strive to continually enhance our services. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Llanira

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to alot of restaurants and stores. Room is very clean and the location is quiet and safe.
2023년 12월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 22일
Hi Llanira,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the location and the room.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean. Shower was lukewarm, weak pressure and the bathtub was very slow in draining. There were old couches in the sidewalk and old lumber piled up on the side.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 17일
Dear Valued Guest,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments, and we apologize for the issues you encountered during your visit.We apologize for the lukewarm water and weak water pressure in the shower. We understand the importance of a comfortable and enjoyable shower experience, and we regret that we fell short in this aspect. We will address this matter with our maintenance team to ensure that the water temperature and pressure are at an optimal level for our guests.We are sorry to hear about the slow drainage in the bathtub. This is not the level of functionality we aim to provide, and we will investigate and resolve the issue promptly.Regarding the old couches and lumber piled up on the sidewalk, we apologize for any inconvenience caused. We will review our outdoor areas to ensure they are well-maintained and free from any clutter or debris.We appreciate your feedback, as it allows us to identify areas for improvement. We are committed to making necessary changes to enhance the overall guest experience.If there is anything else we can do to address your concerns or if you have any further suggestions, please feel free to reach out to us directly. We value your feedback and the opportunity to make improvements.Thank you for choosing to stay with us, and we hope you will consider giving us another chance to provide you with a better experience in the future.

4/10 - 별로예요

Marcus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 18일
Hi Marcus,Thank you for taking the time to share your feedback with us. We apologize for any shortcomings you experienced during your recent visit. Your feedback is important to us as we continuously strive to improve the guest experience at our hotel.We are disappointed to hear that we did not meet your expectations on this occasion. We sincerely apologize for any inconvenience or discomfort caused, and we hope that you will give us another opportunity to provide you with a much better experience in the future.

10/10 - 훌륭해요

Llanira

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room, great place, everything was perfect. I will go back neck week and hopefully get the same room.
2023년 12월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 15일
Hi Llanira,It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the room.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

2/10 - 너무 별로예요

Jacob

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management | 9037580959 님, 2023년 12월 11일
Hi Jacob,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 - 훌륭해요

실제 이용하신 고객

Friendly staff. Room clean and comfortable. Very convenient stay close to airport.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management | 9037580959 님, 2023년 12월 11일
Hello,We appreciate your positive feedback and are delighted to hear that you found our staff friendly and your room clean and comfortable during your recent stay. Our team works hard to ensure a pleasant experience for our guests, and we're pleased to know that we met your expectations. Additionally, we're glad you found our location convenient, especially in proximity to the airport. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.

2/10 - 너무 별로예요

Brent

출장 여행
별로예요: 직원 및 서비스
They couldn’t print out a receipt because they were out of paper and said they would email me the receipt and they never did! I needed it to be reimbursed and I had to eat it. Will never go here again!
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 12월 11일
Hi Brent,We sincerely apologize for any inconvenience you experienced during your stay, and we appreciate you bringing this to our attention. Our team strives to provide exceptional service, and we regret that we fell short in the matter of providing a printed receipt due to a temporary shortage of paper. We understand the importance of timely reimbursement and acknowledge the frustration this may have caused. We will review our procedures to ensure such issues are addressed promptly in the future. We value your feedback and hope to have the opportunity to welcome you back for a more positive experience.

6/10 - 괜찮아요

Fernando

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 1일
Hi Fernando,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

10/10 - 훌륭해요

Shana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 15일
Hi Shana,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

10/10 - 훌륭해요

Graciela

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 19일
Hi Graciela, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

8/10 - 좋아요

Christopher

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Second time staying here👌👌👌
Very clean, only seen only one little roach in the bathroom, BUT, one thing i will say is they let me know they have an exterminator every month that sprays which is a good thing 👍👍👍 One thing is the original room I had stayed in the faucet handle fell off and the phone didn't work, But Thank You Days in management for moving me to a better room, Now I know how people can be judgemental on a Hotel, But One thing tou gotta remember that the Days Inn there on the Interstate 20 has been there for a very long time so give it a chance, I mean 50 dollars a night is way cheaper than som of these other ones that nearly charge $100 a night 🌙.One thing I would recommend is the Beds needs major upgrade to where you feel like your sleeping on a feather light pillow.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 25일
Hi Christopher, We value the time you took to share your impressions of your stay at our hotel.First, we would like to thank you for your appreciation of the service of our staff, especially the maintenance personnel. We are also glad that you were moved to a better room. We do apologize though for the presence of a cockroach and the overall unsatisfactory state of your first room.We appreciate your comments and suggestions regarding the beds. We shall pass on this comment to the management.Thank you for all of your feedback and comments. Given that we are always looking for ways to improve the hotel experience for our guests, this will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!

8/10 - 좋아요

Sascha

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 17일
Hi Sascha, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Welkenia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tranquilo y agradable
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 13일
Hi Welkenia, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

10/10 - 훌륭해요

Leona

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very easy to get in and off I 20 - had two small dogs - a/c very cold - overall nice stay for being here for work
답변 제공: Guest Relations Management 님, 2023년 9월 30일
Hi Leona, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We are very happy to know that you and your pets had a pleasant stay.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!

8/10 - 좋아요

Cassie

2023년 9월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 13일
Hi Cassie, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Desmond

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 15일
Hi Desmond, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

4/10 - 별로예요

Estrolita

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was renovating every room it seems. There was no couches or chairs & a desk chair. Pool & spa was not operating which was disappointing. Room was clean. Just a bed & tv, fridge & microwave.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 6일
Dear Estrolita, We really regret the inconveniences you may have encountered as a result of the hotel's ongoing construction and restoration projects.We appreciate that you found the room clean but we sincerely apologize that the room lacked some amenities and that the pool and the spa were not in operation.Please be assured that your feedback has been shared with our team, and we are taking appropriate measures to address the issues you have raised. We value your feedback as it allows us to continually improve our services and provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that exceeds your expectations.

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 6일
Dear Christopher, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This Hotel was Fabulous
This Hotel was clean, smelled good, great shower, and the lady who checked us in was super sweet. Actually the nicest Days Inn I have stayed in. Thumbs up
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 9월 3일
Dear Carla, It's good to hear from you and we greatly appreciate that you've taken the time to share your stay at our hotel!We are pleased to hear that you appreciated the friendly service provided by our staff. We are delighted that you found the hotel very clean! We hope that you have enjoyed your room and all its amenitiesWe seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are especially happy to share this review with our staff who work hard to ensure that you receive a very pleasant and enjoyable experience in service and accommodations.Thank you for sharing this review and we look forward to seeing you again!

2/10 - 너무 별로예요

Yordansy

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast say that is included, but them Doesn’t have breakfast
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Management | 9037580959 님, 2023년 9월 2일
Dear Yordansy,Thank you for bringing this to our attention, and we apologize for any inconvenience you faced regarding the breakfast during your stay. We understand the importance of accurate information, and we're sorry for any discrepancy you experienced.We will investigate this matter and ensure that the information about our breakfast offerings is updated and accurate for our future guests.Your feedback is valuable to us as we continually work to improve our services. If you have any further comments or concerns, please don't hesitate to reach out.We hope to have the opportunity to host you again in the future and provide you with a more seamless experience.

2/10 - 너무 별로예요

Kim

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We did not even check in. Area was full of prostitutes and drug heads. Total ghetto area.
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Management | 9037580959 님, 2023년 8월 31일
Dear Kim, We are sorry to hear that you had a less-than-ideal experience at our property. We sincerely apologize for all the inconvenience the location and the presence of some people caused.This is certainly not the level of service or safety we strive to provide to our guests. Please be assured that we will take appropriate action to rectify the issues you experienced. We value your feedback and would appreciate the opportunity to make things right. Please don't hesitate to reach out to us directly so that we can work to address your concerns and regain your trust as a valued guest.

8/10 - 좋아요

Bert

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 2일
Hello Bert,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

Lasca 님, Longview

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was advertised as having a microwave, but did not. Food was purchased to cook in microwave, but had to be taken to the lobby to fix. Was also advised to have free breakfast and a pool. Pool was closed and breakfast consisted of muffins. Male running the front desk during the day was extremely rude and even hung up on me when I called to complain. The love seats that were to be in some rooms were on their sides outside the windows. I would never stay at this location again.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 31일
Hello Lasca, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 - 훌륭해요

Jacqueline

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
Hello Jacqueline,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 - 좋아요

Fernando

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 4일
Hello Fernando,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 - 별로예요

BreeAnne

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two thumbs down
Pools closed, a/c non-functioning, some of my personal items were missing after housekeeping 1/2 cleaned room, management peaking into room while buckling kids in car seats, printing not working, uncomfortable lumpy pillows, should I continue?
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 15일
Hello BreeAnne,Thank you for your review and comments regarding our housekeeping and pillows. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 - 좋아요

Shana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 2일
Hello Shana,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 - 너무 별로예요

Mary

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 20일
Hello Mary, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Bert

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 7일
Hello Bert,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 - 괜찮아요

Leslie

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 22일
Hello Leslie, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

Duron

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 16일
Hello Duron,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 - 좋아요

Kristen

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 26일
Hello Kristen,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 - 너무 별로예요

Jenneca

2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 8일
Hello Jenneca, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no Towles in the room holes in the wall and when I told them they never gave us towels
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 17일
Hello David, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

2/10 - 너무 별로예요

Gerald

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Probably the worst motel maintenance we have ever seen. Mildew in the room, molding coming off the wall, carpet stained, cutain malfunctioning, and pool out of order (obviously no maintenance in some time).smelled,of marijuana, furniture outside door looked like someone slept on it
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 15일
Hello Gerald,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.