“We, my wife & I, stayed at the hotel last month for 10 days. We had made the booking for a deluxe room. The first night when we checked in the AC in our room leaked when we asleep! There was water on the floor. It disturbed our sleep. We were upset and infuriated. The next morning when we complained about it to the front desk staff and the manager. They were apologetic and moved us to another room, which was a upgrade and it was a suite. This room was very comfortable and all the amenities were...
“We, my wife & I, stayed at the hotel last month for 10 days. We had made the booking for a deluxe room. The first night when we checked in the AC in our room leaked when we asleep! There was water on the floor. It disturbed our sleep. We were upset and infuriated. The next morning when we complained about it to the front desk staff and the manager. They were apologetic and moved us to another room, which was a upgrade and it was a suite. This room was very comfortable and all the amenities were...
Ramesh