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호텔 바이아 여행 후기

4 out of 5
호텔 바이아
Av Dr Agostinho Neto, Luanda

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 16개 이용 후기 중 2개" "
평점 8 - 좋아요. 16개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 16개 이용 후기 중 4개" "
평점 4 - 별로예요. 16개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 16개 이용 후기 중 0개" "

8.2/10

청결 상태

7.2/10

직원 및 서비스

6.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Manpreet 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Elisabeth Castro. 님, 2023년 9월 5일
Dear Manpreet,Thank you for taking the time to review Hotel Baía.It was a pleasure to receive you to our Hotel.We Look forward to your next visit!Dear Manpreet,Thank you for taking the time to review Hotel Baía.It was a pleasure to receive you to our Hotel.We Look forward to your next visit!Kind regards,Elisabeth Castro, Front Office Manager.

8/10 - 좋아요

Joakim

2023년 4월에 3박 숙박함
답변 제공: Elisabeth Castro-Front-Office Manager. 님, 2023년 4월 28일
Dear Joakim,Thank you very much for taking the time to share your nice review of Hotel Baia.We will b e delighted to welcome you back to our Hotel! Best Regards,

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
I did not like the condition that in the morning they don’t clean the room, it was my wedding day and I needed the room cleaned for pictures. After a lot of talking they send someone (staff) to clean that made us very clear that she was not happy to do it!! Second they have iron for clothes in the rooms. Anything you have to pay to ironed! I like the hotel but they have to improve and be more friendly with guests
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

Star 님, houston TX

출장 여행
The food is super expensive in the restaurant, so book half board to save some money
2019년 9월에 6박 숙박함
답변 제공: Elisabeth Castro 님, 2020년 1월 30일
Dear Star, Thank you for sharing your feedback on your recent stay experience at Baia Hotel. We are happy to know that we have met your expectations. Moreover, we would like to explain that the prices practiced by our hotel unit reflect the economic reality of Angola and we definitely need to get along with it, which we consider to be understandable. However and if preferable we do provide Half or Full Board option to our customers. We do hope your overall stay has been pleasant and that you'll come back to stay with us again. Kind Regards, Elisabeth Castro Front- Office Manager.

8/10 - 좋아요

Huseyin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 5박 숙박함
답변 제공: Elisabeth Castro. 님, 2019년 8월 2일
Dear Huseyn, Thank you for your review and for choosing Baia Hotel for your stay. Looking forward to welcoming you back soon. Regards, Elisabeth Castro, Front- Office-Manager.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and comfortable hotel. Good choice in Luanda.
답변 제공: Rui Viegas 님, 2017년 3월 31일
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Lopes general Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Albergo dalla vista meravigliosa
Bella esperienza in una struttura bella snella ed ospitale
답변 제공: General Manager 님, 2016년 12월 5일
Dear Guest. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Capinha Lopes General Manager

6/10 - 괜찮아요

William

좋아요: 숙박 시설 상태 및 시설
For Luanda it’s good, secure and modern; as all decent hotels in Angola it’s expensive.
답변 제공: General Manager 님, 2016년 12월 2일
Dear Guest. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Capinha Lopes General Manager

6/10 - 괜찮아요

Sandrine

proche aéroport, propre
Ville pas intéressante et prix exorbitants
답변 제공: General Manager 님, 2016년 11월 14일
Dear Guest, we regret that your stay did not go as planned. On behalf of the whole team of the Hotel Baia, we guarantee you that we will continue to work to provide the best experience a who visit us. Best Regards, Eduardo Capinha Lopes General Manager

10/10 - 훌륭해요

PHILIPPE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel moderne , propre , accueillant , bien placé
Hôtel moderne , propre , accueillant et très bien placé pour les affaires . Bar et piscine au dernier étage , pratiques et agréables .
답변 제공: General Manager 님, 2016년 11월 14일
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Capinha Lopes General Manager

8/10 - 좋아요

Pgil 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location in Luanda
All fine- they do need to offer an airport up service that, contrary to their website, they do not- but otherwise a good place to stay,
답변 제공: General Manager 님, 2016년 8월 5일
Dear Pgil, thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay. Let me inform you that we do have a transfer service to and from the airport, the clients have to pre-schedule in advance. We looking forward to having you again as a guest in our hotel. Best Regards, Eduardo Lopes

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A functional hotel with a fantastic view.
The stay was troubled free. The service was good but not exceptional. There could have been a little more enthusiasm on the part of the staff. Rooms simple and clean but not the standard of the same class hotel in Europe. But the view is fantastic. If you are looking for a functional hotel in a good location, this hotel works just fine.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel in a good location. Expensive, but then all of Luanda is expensive.

8/10 - 좋아요

Frans 님, Cape Town

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant stay
The best service I've had in Luanda, I am really impressed with this hotel and will return, room on the small side, but very comfortable and great shower. Good breakfast.

6/10 - 괜찮아요

Michael 님, Amsterdam, Nederland

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not value for money due to unprofessional staff
Great building, great rooms, great seaview from the top (small pool and bar). Staff (managers included) dissapointed me.... with every coffee and every meal again we had problems with the bills ("put it on my room" does not work that easily) because of their system... incredible for a hotel where you have prepaid your room for at least 300US$ a night. the taxi ordered at reception didn't come (and the reception staff didn't see that as much as their problem) .