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“This is a charming old palace with lots of personality and the staff all were excellent. It was a welcome overnight refuge from Pisa after our plane was cancelled. Keep in mind it’s primarily a spa hotel with its own rhythms. And the food was delicious if a bit pricey. Also try the gelato shop across the street for the best gelato.”

“Esthète, belle harmonie de styles, la suite est très agréable. La cuisine est le seul point à améliorer..”

“Absolutely beautiful! Felt like a hidden gem, stunning.”

“Guiseppina, front of house, breakfast maker and server, and generally the go to person was superb. Rooms quite small but adequate. Very clean. Good breakfast ( not cooked), for €8. EXCELLENT coffee/ cappuccinos. Bit of a walk into centre of town - 10 to 15 mins. Lucca is a VERY picturesque city. Plenty to see and do. Lots of good restaurants. We booked a guided tour of city on our first full day. Started from Tourist Office. Worthwhile. Good train service to Pisa.”

“simply quiet and stunning”