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Hotel Falken

3.0 star property
Historic Lucerne surrounds this charming hotel where attentive multilingual staff welcome travelers just steps from the iconic Chapel Bridge

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Hotel Falken in Old Town Lucerne is a perfect base for exploration. Guests unwind at the on-site bar and restaurant, connect via in-room WiFi, and use luggage storage. Chapel Bridge and KKL Lucerne are within easy walking distance.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

In-room safe, desk, free WiFi

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

In-room safe, desk, free WiFi

Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

In-room safe, desk, free WiFi

Triple Room

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

In-room safe, desk, free WiFi

Quadruple Room

  • Beach view
  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Double Room (Air Conditioning)

Double Room (Air Conditioning) | In-room safe, desk, free WiFi

Double Room (Air Conditioning)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi
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About the neighborhood

Located on a lake, Hotel Falken is in Old Town Lucerne neighborhood and is connected to a shopping center. Chapel Bridge is a notable landmark, and the area's natural beauty can be seen at Mount Pilatus and Burgenstock. Natur-Museum and Spiegellabyrinth are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Lucerne travel guide
Map
Falkengasse 4-6, Lucerne, LU, 6004

What's nearby

  • Hertensteinstrasse
    Hertensteinstrasse
    1 min walk - 0.1 km
  • Lucerne, Switzerland, View of historical buildings along riverside
    Lucerne Town Hall
    2 min walk - 0.2 km
  • Chapel Bridge
    Chapel Bridge
    3 min walk - 0.3 km
  • View of the city of Lucerne in Switzerland
    KKL Lucerne
    6 min walk - 0.6 km
  • Pleasure boat with tourists on the lake, view from the side. Lake Lucerne. Swiss.
    Lake Side Promenade
    6 min walk - 0.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    7 min walk
  • Zurich Airport (ZRH)
    65 min drive

Restaurants

  • Confiseur Bachmann AG
    2 min walk
  • Zum Weissen Kreuz
    3 min walk
  • Tchibo
    2 min walk
  • McDonald's
    2 min walk
  • Rathaus Brauerei
    4 min walk

About this property

Hotel Falken

  • Hotel near Chapel Bridge
  • Hotel Falken provides amenities like a bar and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Self parking (surcharge), express check-out, and smoke-free premises
    • Free newspapers, a computer station, and multilingual staff
    • ATM/banking services, a front-desk safe, and an elevator
  • Room features
  • All guestrooms at Hotel Falken feature comforts such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Ceiling fans, limited housekeeping, and desks

Awards and affiliations

  • The property is a member of Historic Hotels of Europe.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 29 per day)
  • Self parking on site (CHF 29 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1888
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 29.00 per day (in/out privileges)
  • Nearby parking fee: CHF 29 per day
  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Falken pet-friendly?

Yes, pets are allowed at this property. There's a required deposit per night.

How much is parking?

Self parking is available for CHF 29.00 per day.

What time is check-in at Hotel Falken?

Check-in start time: 3 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel Falken?

Check-out is at noon.

Where is Hotel Falken located?

Located in Old Town Lucerne, this hotel is within a 5-minute walk of Saint Peters Church and Lucerne Town Hall. Chapel Bridge and Rosengart Collection are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 7 minutes by foot and Lucerne Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Falken Reviews

6.8

7.2

Cleanliness

8.8

Location

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 57 out of 381 reviews
Rating 8 - Good. 136 out of 381 reviews
Rating 6 - Okay. 93 out of 381 reviews
Rating 4 - Poor. 59 out of 381 reviews
Rating 2 - Terrible. 36 out of 381 reviews

Reviews

Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft war für unsere Bedürfnisse sehr gut gelegen sauber und dier Empfang sehr freundlich und hilfsbereit.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort

Miserables Check-In, extrem unfreundlich!

Wir hätten einen Parkplatz zur Verfügung vom Hotel aus den wir bezahlen müssten. Wir sind um 14:30 angekommen, Fahrt zum Hotel nicht möglich. Also ist jemand ausgestiegen und zum Hotel gelaufen -und gefragt. Leider war die Antwort wir sollen in einem Parkhaus parkieren. Ca. 14:45 wollten wir einchecken, aber die Person welche das Check-In im Griff hat, war nicht da! Uns wurde mitgeteilt dass Sie ab ca. 16:00 kommen würde, also sind wir was essen gegangen, um 16:45 waren wir wieder vor Ort, uns konnte immer noch niemand einchecken, gewartet bis 17:30! Dann hat es endlich geklappt, nachdem die Klapperkiste am Empfang Mal funktioniert hat, Dauer ca. nochmals 10min. Im Zimmer angekommen, klein -und sauber wegen Location -und Preis ist das ja noch OK, aber ganz abdunkeln liess sich das Zimmer nicht, wir wollen am nächsten morgen nicht um 6:00 von der Sonne geweckt werden. Nach reichlichem überlegen, haben wir dann um 19:30 ausgecheckt. Eine Entschuldigung haben wir NICHT erhalten, die Taxen für die Uebernachtung haben wir NICHT erhalten. Nach knapp 1 Woche hatt sich auch niemand mehr bei uns gemeldet. Bei allem Respekt, Ihr seid eine Schande für die Buchungsportale, den anderen Hotels in der Gegend -und für Eure Stadt!
Stayed 1 night in May 2021
Verified

8/10 Good

Axel

Liked: Cleanliness, staff & service
Disliked: Room comfort

Gute Lage - Fairer Preis - schlimme Betten

Der Preis für die Lage war vollkommen OK. Die Zimmer sind sauber und Ordentlich. Zwei Sachen sind doof: 1.) die Betten sind ein Katastrophale und untragbar selbst für zwei Sterne 2.) keine Badehandtuch sondern nur zwei kleine Mini Handtücher Ansonsten freundlicher Service und Top Lage
Stayed 1 night in Jan 2021
Verified

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 ème étage et un froid glacial dans la chambre durant toute la nuit. J’aurais mieux fait de dormir dehors, dans le froid, ça n’aurait rien changé. La personne « sur place » n’était même pas sur place pour que je puisse me plaindre. C’est sûr, je n’y retournerai plus jamais.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'emplacement est super. l'accès est facile. il y a un grand parking (un peu cher) pas très loin
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
루체른 역 호수 건너편 번화가에 위치해있습니다. 번화가라 쇼핑 및 편의시설이 가득하고 호수와 가까워서 주변 산책하기 좋았습니다. 가장 작은 방이라 좁았지만 조리시설도 있습니다.(사용 시 추가 요금)
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft ist sauber und zweckmässig eingerichtet. Sie ist nahe beim Bahnhof und auch der Kappelbrücke. Je nach Wochentag ist es ruhiger oder etwas lauter.
Stayed 2 nights in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
The hotel was in a good part of town, with historic sights located within walking distance.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place amazing and the hostess was very friendly
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Luciano&Regula

Liked: Cleanliness, staff & service
Disliked: Amenities
Günstig und Zentral. Unpersönlich. Seife im Dusche/Waschtisch stinkt. Abfallkübel sowie Fenster defekt.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
골목안에 있어 전경은 없는 거나 마찬가지고, 19년 11월에 다녀갔는데 주변에 공사중이어서 새벽에 좀 시끄러웠습니다. 그렇지만 역에서 가깝고 시가지내에 있어서 주변 산책삼아 돌아다니기도 좋은 장점이 더 크다고 생각됩니다.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and kind people, close to station, nice dinner
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Kirti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic is the word for falken

It is better to sleep at platform then staying in hotel falken..it is a restaurant which is now converted into hotel rooms.. It is so pathetic and small and smelly. Rooms and corridors were stinking badly, there were spider webs in our room, beds were so uncomfortable that we couldn’t sleep whole night, room itself is very suffocated.. they have old ages Manual heaters in there Rooms which make noises like hell and so you Can’t sleep with turning them on. Overall, never never chose to stay in hotel falken, specially if you are travelling with family.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Airbnb-like hotel but found it ok and not bad

was a bit surprise that it's more like an AIRBNB than an actual hotel. We had to go walk around the corner to get to the room (or should i call apartment). Nonetheless, my wife and i found it to be OK and location was great - close and walking distance to all especially the the main train station. if you are looking for a budget friendly stay in lucerne and dont mind living in an apartment-like atmosphere - i would recommend this place
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Maria Grazia

Standort super! Käse-Fondue-Raclette leider zu stark im gesamten Hotel ;-(
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Close to shopping district. Smell from restaurant permeated throughout entire hotel
Stayed 3 nights in Sep 2019
Verified

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aweful

This was the worst hotel I have ever stayed. Bed bugs in my daughters room. No one answered her multiple phone call during the night to remedy the situation. Absolutely horrible.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Wir haben ein Zimmer für 2 Pers. bestellt. Es war ein DZ aber nur hergerichtet für 1 Person (Duvet und Tücher).
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Rikke

Liked: Staff & service

OK - inkl ostelugt

OK til en overnatning eller to. Dog led ostelugt fra fonduerestauranten
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Ina P

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth staying

Very small and congested room, beds were terrible. Smell of food, as restaurant below was annoying. To come out of standing shower was risky. Front desk only from 11am to 9 or 10 pm so if you are late in check in you may loose your reservations even. Overall it was bad experience and will not recommend to anyone.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ausreichend für einen Citytripp

Gut gelegenes Hotel. Sauber und ausreichend für einen Kurzurlaub in der Stadt.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Shawkat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel ever.

we booked one room with four regular twin beds not bunk beds and they gave us bunk beds, there was barely any space to put our stuff and walk around. The bathroom there was barely any space to stand and shower also it was dark and dirty. No aircondition it was really hot. the pictures were probably fake on the wbsite, no toiletries, the bathroom door didnt even close, it was dark and dingy. Will not book this hotel ever again, worst experience, its all lies on the website when you book, its totally different when you go there.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Baptiste

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Déconseillé

Situé en rue piétonne très passagère, Pas pratique pour décharger les bagages si vous venez en voiture, Place de parking extérieure assez loin La chambre est un appart situé dans un autre bâtiment, Pas de ménage entre les nuits et ascenseur sans sécurité (pas de protection entre la cage et les portes de palier Personnel assez peu dispo car ils gèrent aussi le restaurant
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Ein reines Chinesen Hotel. Das Personal spricht kein Wort Deutsch und andauernder Käsegestank
Stayed 1 night in Aug 2019