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Hotel Royal Luzern

3.0 star property
Travelers find lakeside charm at this welcoming hotel where they can unwind at the cozy bar or relax on the sun-drenched terrace with scenic views

Choose dates to view prices

Hotel Royal Luzern sits near Lake Lucerne's picturesque shores. Guests connect to WiFi while relaxing at the charming bar or enjoying the sunny terrace with comfortable outdoor furniture. Previous visitors appreciate the helpful staff and convenient luggage storage service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Digital channels
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Digital channels
Laptop workspace
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Digital channels
Laptop workspace
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Digital channels
Laptop workspace
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Digital channels
Laptop workspace
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Deluxe Double Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Digital channels
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Family Triple Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Digital channels
Laptop workspace
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds
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About the neighborhood

Lucerne is home to Hotel Royal Luzern. Chapel Bridge and Hofkirche are local landmarks, and travelers looking to shop may want to visit Hertensteinstrasse and Metalli Shopping Centre. Richard Wagner Museum and Sommerrodelbahn Fräkigaudi are also worth visiting.
Visit our Lucerne travel guideOpens in a new window
Map
22 Rigistrasse, Lucerne, LU, 6006

What's nearby

  • Lake Side Promenade - 2 min walk - 0.2 km
  • Grand Casino Lucerne - 6 min walk - 0.6 km
  • Lion Monument - 11 min walk - 1.0 km
  • Swiss Transportation Museum - 15 min walk - 1.3 km
  • Chapel Bridge - 17 min walk - 1.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 19 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪MOzern - ‬7 min walk
  • ‪Juliette Sharing Brasserie - ‬8 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬11 min walk
  • ‪Old Swiss House - ‬13 min walk
  • ‪Vesper - ‬10 min walk

About this property

Hotel Royal Luzern

Hotel near Chapel Bridge
Hotel Royal Luzern provides amenities like a terrace and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), multilingual staff, and bicycle parking
  • Luggage storage, outdoor furniture, and a front-desk safe
  • A banquet hall, meeting rooms, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Royal Luzern feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • 50-cm TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of CHF 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 29 for adults and CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne

Frequently asked questions

Is Hotel Royal Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Royal Luzern?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Hotel Royal Luzern?

Check-out is at 11:00 AM. Late check-out is available for CHF 50 (subject to availability).

Where is Hotel Royal Luzern located?

Situated in Lucerne, this hotel is within 1 mi (2 km) of Lake Side Promenade and Chapel Bridge. Grand Casino Lucerne and Hofkirche are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 19 minutes by foot and Lucerne Station is 19 minutes.

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Reviews

Hotel Royal Luzern Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 104 out of 184 reviews
Rating 8 - Good. 43 out of 184 reviews
Rating 6 - Okay. 17 out of 184 reviews
Rating 4 - Poor. 11 out of 184 reviews
Rating 2 - Terrible. 9 out of 184 reviews

Reviews

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Our family loved Hotel Royal Luzern. The staff was the best part for our group, and we would recommend them for any future opportunities/promotions. The rooms are a bit older, but we didn't mind. The location was great and we would certainly stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Great view of the lake. Clean room. Very helpful staff. Loved the breakfast.
View from the breakfast room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Beautiful. Staff is so so helpful. 10/10 recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

darren heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey hotel in quiet area yet only a short walk along the lake to town. Staff really friendly and helpful. Our room on 4th floor was amazing. Spacious with amazing views over lake and mountains
Stayed 5 nights in Sep 2025

10/10 Excellent

Sanjiv

Superb hotel! Loved the stay and views.
Stayed 3 nights in May 2025

10/10 Excellent

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay at Hotel Royal, Lucerne

We had a fantastic experience at Hotel Royal in Lucerne. The location is excellent, right across from the lake, making it easy to enjoy the beautiful surroundings and city attractions. The views from our room were breathtaking, and the staff at the front desk were incredibly friendly and welcoming. We would definitely return and highly recommend this hotel to anyone visiting Lucerne.
Stayed 1 night in Sep 2025

10/10 Excellent

Dilyara

Liked: Cleanliness, amenities, property conditions & facilities
From the very first step into the hotel, I felt genuinely welcomed. Baji at the reception was absolutely wonderful — warm, professional, and truly attentive. His hospitality immediately made me feel at home and set the tone for the entire stay. I would also like to thank the gentleman from Iraq at the reception (unfortunately, I didn’t catch his name). He was equally kind, helpful, and welcoming — a true example of excellent service.The location of the hotel is simply perfect. It is within easy walking distance of Lucerne’s main attractions, yet at the same time it offers privacy and a peaceful atmosphere where you can truly relax and unwind. This balance is rare and very special. This hotel made a huge impact on me. It was my first visit to Switzerland, and honestly, this stay is one of the main reasons I fell in love with Lucerne. Everything — from the people to the location and the overall atmosphere — was exceptional. I will definitely return and highly recommend this hotel to anyone visiting Lucerne. Thank you for such a memorable experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Hailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great say.

We enjoyed our stay at the Hotel Royal Lucern. Although not situated in the city center, it was quiet and convenient to get to. The check-in staff were very friendly. The breakfast very very good. The bathroom was spacious and very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

conor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff Beautiful art deco style Unbelievable views of the lake and mountains
Stayed 2 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay in a room with a fantastic view. Bangin Salih checked us in and was very helpful and gave us handy leaflets about things to do in the area.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great views of lake Luzern from beautiful terrace. Great staff, clean but small room(normal).
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay here. Bangin, the front office manager, was absolutely wonderful, super friendly and helpful, as was all the staff.
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 1 night in Apr 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a night or two and walk to the main city is very easy Overall great experience with check in desk and check out
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Front desk reception greeted us like family. Hotel is as lovely as the pictures on the web and the views were amazing. It is located on a hill and easy acces to everything.
Stayed 2 nights in Apr 2025

6/10 Okay

Gemma

Liked: Cleanliness
Great views, and some really nice staff. Reasonably priced. Hotel was quite dated, rooms in need of some modernising. No air conditioning.
Stayed 3 nights in Jul 2025

6/10 Okay

Dorothy

Liked: Staff & service
Ventilation was non-existent without a little air cooler. Beautiful view, and pleasant staff. Could benefit from some AC.
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

Good value.

A little way from the hub, but still well located, accessible by bus. Well appointed rooms. Staff friendly and good humour though seemed a little stretched at times, especially at breakfast to have enough food, crockery etc as needed. Overall good value for money.
Stayed 1 night in May 2025

10/10 Excellent

Jing Jia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, great value for money and possible the best view of Luzern! Just to note that there is a slope up to the hotel so for those with big luggages, Uber from the train station is about CHF11, so all good given that the hotel offers so much more than that! Highly recommend.
Stayed 2 nights in May 2025

6/10 Okay

stephen

Disliked: Amenities, property conditions & facilities
Views from the rooms were amazing. Friendly and helpful staff, unfortunately let down by the actual room, old style shower in a bath, very dangerous to step in and out, no power point in the bath room and we had a broken fridge for 3 days of our stay
Stayed 4 nights in May 2025

4/10 Poor

stephen

Disliked: Property conditions & facilities
Staff very helpful but location not good to many stairs and hill to far from main city centre
Stayed 1 night in Jun 2025

8/10 Good

Dorothy

Liked: Cleanliness, property conditions & facilities
We were there during a serious heat wave and the rooms were unbearably hot. The staff was pleasant and breakfast good, but ventilation in the entire building needs attention.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Great staff and the rooms are nice and clean. The hotel does not have AC and it was a very hot week. It is also on a steep hill which may case problems for those with limited mobility
Stayed 3 nights in Jun 2025

6/10 Okay

Joseph

This hotel is on the hillside and small room with almost no equipments to heat foods. Good view and that is all.
Stayed 1 night in May 2025