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Hotel Schlüssel

3.0 star property
Hotel with a restaurant, steps from Franciscan Church

Choose dates to view prices

Photo gallery for Hotel Schlüssel

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
Front of property
Breakfast, lunch, dinner served; Regional cuisine
Point of interest
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
In the heart of Lucerne, Hotel Schlüssel offers a warm welcome with two restaurants serving Regional cuisine. Enjoy a meal on the charming terrace or explore local flavors at the coffee shop. With in-room WiFi and multilingual staff, your stay is sure to be relaxing and convenient.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is ₩399,638
₩464,886 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Fan
Blackout drapes/curtains
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

City view

Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Fan
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Fan
Blackout drapes/curtains
Premium bedding
Down duvet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Franziskanerplatz 12, Lucerne, 6003

What's nearby

  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 5 min walk - 0.5 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Lion Monument - 14 min walk - 1.2 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 57 min drive

Restaurants

  • ‪Mill'Feuille - ‬5 min walk
  • ‪Wirtshaus Taube - ‬1 min walk
  • ‪Drei Könige - ‬3 min walk
  • ‪Hotel STERN - ‬1 min walk
  • ‪Suter's Meile - ‬2 min walk

About this property

Hotel Schlüssel

Hotel near Chapel Bridge
Located close to Franciscan Church and Jesuit Church, Hotel Schlüssel provides a terrace, an art gallery on site, and a shopping mall on site. The on-site Regional cuisine restaurant, Restaurant Schlüssel, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Multilingual staff and luggage storage
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 20 per night)
  • Street parking available

Food and drink

  • A restaurant

Restaurants on site

  • Restaurant Schlüssel

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 1545
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 20 per night (262 ft away)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545

Frequently asked questions

Is Hotel Schlüssel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Schlüssel?

As of Aug 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Schlüssel on Sep 7, 2025 start from ₩399,638, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Schlüssel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Schlüssel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Hotel Schlüssel located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of Franciscan Church, Jesuit Church, and Chapel Bridge. Lucerne Town Hall and KKL Lucerne are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 9 minutes by foot and Lucerne Station is 9 minutes.

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Hotel Schlüssel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 194 reviews
Rating 8 - Good. 41 out of 194 reviews
Rating 6 - Okay. 12 out of 194 reviews
Rating 4 - Poor. 6 out of 194 reviews
Rating 2 - Terrible. 4 out of 194 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Comfortable bed and very spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Sarath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic location, small rooms, but matched our needs
Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Liked: Staff & service, amenities, property conditions & facilities
An excellent property with central location to trains and busses but also in the heart of old town. Rooms are generously spatious and a sweet addition from the hosts is a free mini bar for coffee and light refreshment (beer, coke, water). Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Shandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was central to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Blanca Cristina

Great stay for a day trip! Self-Check in was quick and easy to navigate.
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay at Hotel Schlüssel! The staff was incredible and made us feel like family. We appreciated that we were just enough off the beaten path in a beautiful courtyard with a church dating back to 1270! It was quintessential and relaxing. The train station was less than a 10-minute walk, making it perfect for exploring Suisse. They also had an amazing restaurant, and we ended up eating there all three nights. I can't recommend this hotel enough! Thank you, Hotel Schlüssel, for making our experience exceptional!
Stayed 3 nights in Aug 2025

10/10 Excellent

Aurora

Liked: Staff & service, property conditions & facilities
Selina was a star receptionist and made everything very easy and accommodating. Good location for walking and to the train station.
Stayed 1 night in Jun 2025

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the river. Beautiful area. A little bit concerned about their check-in system and how they cut the key using simply a confirmation number only (anyone can guess someone else's based on your own) - the hotel may want to re-think that system.
Stayed 2 nights in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
Expensive price for the room, bed, no TV, no AC
Stayed 1 night in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel within walking of many attractions.
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Amenities
The good; Historic building. Next to a the beautiful Franciscan church. The not so good: as a hotel, the facilities match the age of the building. There is no air conditioning it was a hot night, and we had to keep the windows open. The church bells Rand all night, at each quarter hour, and tolled out the hour. We were leaving the room at 11:10 am. The housekeeper, with her best Frau Blucher impression, reprimanded us for not leaving the room at 11 am.
Stayed 1 night in Jun 2025

4/10 Poor

Jagdish

Liked: Cleanliness, amenities
Great location. Good size room for family of 4. They provide free water bottles and soft drinks, which is great. Room did not have air conditioner and did not have good ventilation. Romm has only one window which skis did not open completely, opened only 25% due to safety I guess . They did provide 2 table fans. But that was not enough on hot summer days of our stay . It was extremely uncomfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

MENG

Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice and the staffs are awesome!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, quiet stay

Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Stayed 1 night in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Try to get a room near the front of the hotel as back rooms are very noisy due to bar on the street in the back.
Stayed 2 nights in Jul 2022

10/10 Excellent

Randall

Liked: Cleanliness
Well situated. Close to everything.
Stayed 1 night in Jul 2022

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly outstanding service

Outstanding service, the best I’ve ever encountered, from friendly and efficient staff, particularly David and his waiting team. Attractive boutique hotel in great location. Excellent kitchen. Great Al fresco dining ambience
Stayed 3 nights in Jul 2022

10/10 Excellent

Sum Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff :) thank you for your service;)
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good location. Good interior decoration. Friendly staff. POOR POOR POOR internet coverage. Breakfast was not bad. Would try to stay somewhere else next time.
Stayed 1 night in Jun 2017

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The beds are very nice, the location is great, room is clean but there is no AC and the building in general is very warm, not recommended for a summer stay
Stayed 1 night in Sep 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and in a great location! Staff was very nice. It was a bit stuffy in the room, which only had a small fan on a dresser. Also, our window only opened partially due to a plexiglass barrier.
Stayed 3 nights in Sep 2022

8/10 Good

Gary

Liked: Cleanliness

Decent hotel in a good location

Hotel was good, not great. Rooms are very small and there are steps needed even with the elevator. There is no storage area for clothes, so living out of a suitcase was necessary but not wanted. That meant using precious floor space for open suitcases. Good location near the old city. Didn't try breakfast.
Stayed 2 nights in Oct 2022

6/10 Okay

Sahar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed here for two nights. Our experience was more like renting an apartment from a private person that a room in a hotel. The reception desk was not available at check in, and few times I needed something for my room maybe after 4 pm. Overall room was clean but everyone who rent a room should be aware of the church bells that go off every 15 minutes, even during the nights.
Stayed 2 nights in Aug 2023

8/10 Good

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location just off the lake near pedestrian bridge allowing for easy access to dining and amazing views of the city. Close to the train station. Adorable balcony to overlook the square, but the fountain was drained so was not able to enjoy that. There is a church right across from the hotel, which means frequent bell ringing, although we found them not to be too loud. We checked in on a Sunday, so there was no reception open, which was unusual and potentially inconvenient although we had no problems.

4/10 Poor

Paul

Disliked: Amenities, property conditions & facilities
overall, I don't like it and will not recommend it. it is convenient, however, the room is very small, without air conditioning. it was very warm. by opening the widow overnight, I got street noise as well as a large number of mosquito bites.
Stayed 2 nights in Jul 2023