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루세르네 레이크 뷰 아파트먼트 여행 후기

4 out of 5
루세르네 레이크 뷰 아파트먼트
2 Sankt Leodegarstrasse, Lucerne

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 12개 이용 후기 중 9개" "
평점 8 - 좋아요. 12개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 12개 이용 후기 중 1개" "
평점 4 - 별로예요. 12개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 12개 이용 후기 중 1개" "

9.6/10

청결 상태

8.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Takao

가족 여행
좋아요: 청결 상태, 객실의 편안함
最高の景色。
景色が素晴らしく、一日中部屋にいても満足。屋上から360度のビューは最高です。設備も十分整っていました。ただ建物の入り口を探すのが一苦労なのと、電気のオンオフ、エアコンの操作がわかりにくかった。エントランスの写真を送って欲しいです。
2023년 10월에 1박 숙박함
답변 제공: Stacey 님, 2023년 11월 2일
Dear Takao, Thank you for your feedback, I am glad you enjoyed staying with us. Regarding the access instructions, please note that there was a message with the detailed guidance and images of how to access the apartment.James

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lage, Aussicht, Raumangebot und Ausstattung sind kaum zu toppen.
2020년 5월에 1박 숙박함
답변 제공: James 님, 2020년 6월 1일
Thank you very much for your review! We are glad you liked the apartment :)

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Central location, modern apartment, pros/cons
The apartment is located on the last floor of a building, thus being a duplex (two floors inside with stairs) apartment. Kitchen and dining area are upstairs, where the air gets warmer and you feel less comfortable. There is no central air conditioning in the building, in each room you have standalone air conditioners, which make a terrible noise. We were lucky to get some rainy days, when the temperature outside was not that high, so we didn't need to use A/C. In the case of warm weather, you'll not be able to sleep due to the noise these devices make. Apartment "looked cleaned", but the devil is in details. If you wear white socks, they become grey in less than 10 minutes. There was a spider web in all the corners, top of the windows, and we've caught more than 15 spiders during our weekly stay. We asked for housekeeping once, but I'm not sure what was done except changing towels. Floor was not washed, beds were not made. Location is fine for walking around, but pretty noisy due to traffic and music outside. The parking garage is 5-7 minutes away (walking). Considering the high price of this apartment, one would expect more attention to details.
2019년 7월에 10박 숙박함
답변 제공: James 님, 2019년 8월 3일
Dear Guest Many thanks for letting us know about the the issues you experienced. I must admit that there's a room for improvement and your feedback supports that. We will definitely make use of your valuable input when introducing new features, services and personnel training techniques. I must also thank you personally for having time and patience to draw my attention to these important things. Regarding the noise from the air conditioners: again, this is valuable feedback for us and, again, we're sorry for any inconvenience this caused. Again, we appreciate the feedback and hope these issues did not make you stay with us unpleasant. We would love the opportunity to host you again at some some point, Best wishes

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 3박 숙박함
답변 제공: James 님, 2019년 6월 7일
Dear Guest, thank you for your feedback, I would be pleased next time to reserve the apartment in which you would like to stay. We’re looking forward to having you again as our guest:)

2/10 - 너무 별로예요

Sandra

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Nous avions réservé un appartement vue lac. A notre arrivée nous avions un appartement vue ville. Nous avons contact le numéro a appeler. Aucun geste n’a été fait. Ils étaient désolés mais l’appartement vue lac a donné à un autre voyageur à notre place.
2019년 6월에 1박 숙박함
답변 제공: Jarvis 님, 2019년 6월 5일
Dear Sandra We're sorry to hear that you believe there was a mix-up with the apartment. We're not really sure what happened but, as we did not hear anything from you during you stay, there wasn't much we could do about this. We hope this didn't impact yous stay too negatively and would love the chance to host you again. Best wishes James

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SEJOUR DE LUXE
Endroit exceptionnel pour un séjour en famille une vue grandiose, un confort et un design contemporain et chaleureux. Il manquait un matelas pour le lit de bébé et un chaise haute, un luminaire supplémentaire dans le séjour serait à mon avis nécessaire mais cela n'a pas entaché notre enthousiasme pour ce logement
2019년 5월에 2박 숙박함
답변 제공: James 님, 2019년 5월 8일
Dear Caroline, thank you very much for taking time to give us such a wonderful review. We are happy you liked your apartment. Visit us again at any time;) Best regards, James

10/10 - 훌륭해요

Wing Hang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함
답변 제공: James 님, 2019년 3월 6일
Dear Wing Hang, thank you for staying with us! Hope to see you again. Cheers

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 3박 숙박함
답변 제공: James 님, 2019년 2월 28일
Dear Marco, thank you very much for your review. It is highly appreciated. I am looking forward to hosting you again!

10/10 - 훌륭해요

Anonymous

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the very best place I have stayed over the last 5 years!
2019년 2월에 1박 숙박함
답변 제공: James 님, 2019년 2월 22일
Dear Guest! Thank you very much for your review. It is truly appreciated. We are very happy to know that you had an enjoyable stay with us. We are looking forward to hosting you again.

10/10 - 훌륭해요

anu 님, florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious apartment, close to all tourist attractions.Lake view is only visible from terrace.
2018년 6월에 2박 숙박함
답변 제공: James 님, 2018년 8월 16일
Thank you for your review! There are 2 apartments in this building: one has a lake view, another one has a city view with the outdoor terrace where you can see the lake. Thanks for being our guests. We'll be happy to host you anytime again:) Cheers, James

10/10 - 훌륭해요

Christophe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Appartement moderne avec vue magnifique.
Les pièces sont spacieuses dans un style épuré : deux chambres et un séjour avec cuisine. La vue est superbe. L'équipement est moderne (deux grandes TV, cuisine entièrement équipée avec lave-vaisselle, réfrigérateur, 2 fours, 4 plaques, four à micro-ondes, vaisselle, casseroles, etc.). Avec nos trois enfants, on a adoré ! Seul petit bémol : on aurait apprécié une armoire dans les chambres et une chaise pour bébé à la salle à manger. L'appartement est idéalement situé, à 10 minutes de la gare et du centre ville. Le wifi mis à disposition fonctionne très bien.
2018년 5월에 2박 숙박함

10/10 - 훌륭해요

Rianne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes zentrales Appartment!
Die lage ist perfekt, es ist schön ruhig und es hat zwei badzimmer und zwei schlafzimmer- plus ein mini dachterrasse. Doe küche ist gut ausgerüstet. Man fühlt sich zuhause.
답변 제공: James 님, 2018년 5월 9일
Dear Rianne Thank you for you kind words. We are glad you enjoyed your stay. We were very happy to host you and look forward to seeing you again at some point in the future. Best regards James