레스토랑

클락스 아바드 여행 후기

4.5 out of 5
클락스 아바드
8 Mahatama Gandhi Marg, Lucknow, Uttar Pradesh

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 53개 이용 후기 중 14개" "
평점 8 - 좋아요. 53개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 53개 이용 후기 중 6개" "
평점 4 - 별로예요. 53개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 53개 이용 후기 중 4개" "

8.2/10

청결 상태

7.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

BHARAT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 2월에 2박 숙박함
답변 제공: Gaurav Singh 님, 2024년 2월 28일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon. Thank you for your recognition.

4/10 - 별로예요

Shahid

2023년 12월에 1박 숙박함
답변 제공: Gaurav 님, 2023년 12월 29일
Dear Mr. Shahid,Greetings from Hotel Clarks Avadh, Lucknow!!Thank you for sharing your experience at Clarks Avadh Lucknow. We apologies to found our service and product not up to your satisfaction. Further request you to treat this experience as an isolated one and not our routine way of service standards. We value your patronage and request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. Assuring you of our best attention at all times.Warm Regards,Gaurav Kumar SinghRevenue ManagerClarks Avadh, Lucknow

10/10 - 훌륭해요

DEEPU

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms and food service were quite good. However the room furniture specially the wardrobe door was falling of and needs change
2023년 11월에 1박 숙박함
답변 제공: Gaurav Singh 님, 2023년 11월 18일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon. Thank you for your recognition.

10/10 - 훌륭해요

Ranu

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 6일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon. Thank you for your recognition.

10/10 - 훌륭해요

Manoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
its good location and property
2022년 12월에 1박 숙박함
답변 제공: Gaurav 님, 2022년 12월 24일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon. Thank you for your recognition.

10/10 - 훌륭해요

Lavin

2022년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 7월 14일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon. Thank you for your recognition.

8/10 - 좋아요

Abraham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함

8/10 - 좋아요

C P

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great property. Needs to train its staff better. Breakfast was also very spartan
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

kapil

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 2박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 1월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

Steven 님, Unites states

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is good but a very offending statement was written outside - single lady can’t visit guest rooms. This seems funny to me. Over all hotel is fine.
2020년 2월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

Arthur 님, Hong Kong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are clean and of decent size. The staffs are friendly. The location is not too far from a metro station.
2019년 10월에 4박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

2/10 - 너무 별로예요

Saurabh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible stay at clarks
It was a terrible experience.. Problems at checking, mosquito in the room, no hot water aircon not cooling and problems at checkout.. This is like a budget hotel.. Not even 2 star standard..
2019년 9월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

Aashish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

2/10 - 너무 별로예요

SYED 님, Union City, CA

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel had my all information (US Passport Copy) but staff was keep calling to know , from which place I belong. The room service guy was very scary in terms of his behavior with my wife. He was keep calling to get more information. When I complained the reception person only apologized and never tried to call the room service person to check why he was calling. I will never stay in future as it is not safe for family.
2019년 3월에 3박 숙박함
답변 제공: shobhit 님, 2019년 4월 4일
Dear Sir, Greetings of the day! First of all thanks a lot for your very important feed back which is really helping me to upgrade my services. My personal apology to you regarding the behavior of my staff. the hotel is very much safe for all guests and their family members as well. its my request you to please visit us again and give us the chance to serve you and your family again in better way.

8/10 - 좋아요

chor chiang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: Shobhit Govil 님, 2018년 7월 24일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review . We are delighted to found our service and product to your satisfaction. we are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Thank you for your recognition.

10/10 - 훌륭해요

Apoorva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great stay in heart of Lucknow
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

Anil 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel in Lucknow
Overall excellent. Add hair conditioner in the toiletries.
2018년 4월에 2박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

Dr KC 님, DEHRADUN, INDIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best hotel to stay in Lucknow, heart of city
Well behaved staff and feel was wonderful. It was so near to main market hazratganj, what was wonderful. I was alone on my visit, so passed time, doing shopping in market and enjoying the glitter of Hazratganj.
2018년 4월에 2박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

Mariam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 2박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

Ravindra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Good experience
2017년 10월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

Vimi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
we had a very good stay comfortable rooms in heart of the city and absolutely 5 star comfort.
2017년 8월에 2박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Good for Lucknow, OK elsewhere
The hotel met the purpose but based on other reviews, I was expecting more. It is clean. The room is functional. They're building a metro station next to the hotel which did not help me sleep, no fault of the hotels.
2017년 8월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

Vinay 님, Toronto

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Decent hotel
Nice hotel,close to amenities.Reception little slow however all other staff was good.Comfortable and clean rooms.Buffet breakfast was good.Awesome restaurant on 9th floor.All in all this hotel has everything you need
2017년 6월에 1박 숙박함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

Andre 님, K

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Piscinaefitnes merecemmelhorias
A piscina precisa demobiliario para tornar seuusoagradavel e possivel. A sala de fitness merece equipamentos modernos.
답변 제공: Hotel Clarks Avadh 님, 2017년 5월 20일
Caro convidado, nós apreciamos sinceramente o seu tempo e análise. Lamentamos encontrar nossos serviços e produtos até o nível de satisfação. Nós estamos garantindo você para melhorar nossos produtos e serviços para atender nossos clientes de maneira melhor. Estamos comprometidos a oferecer aos nossos clientes a mais alta qualidade de serviços. Obrigado pela sua avaliação. Atenciosamente, Hotel Clarks Avadh, Lucknow.

8/10 - 좋아요

Amolakh Nath

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Land of Nabobs
good hotel the only thing funny was 3 people came to check the mini bar. The best part room is cleaned twice in a day. they really have excellent Indian food
Dear Guest, Greetings Of the day!!! It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are delighted to found our service and product to your satisfaction and also will look forward for your valuable suggestions. Thank you for your recognition. Regards, Hotel Clarks Avadh, Lucknow

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unfriendly staff Untidy room, curtains not hooked up properly, worn and torn sheets, floor swept but fluff left in balls in room. Good food but always luke warm and freezing air conditioning in dining room so unpleasant experience. I checked out after two of the four days I was meant to stay.
답변 제공: Reservations 님, 2017년 4월 4일
Dear Guest, Greetings of the day!! It was a pleasure to have you stay with us during your visit in Hotel Clark's Avadh Lucknow and we sincerely appreciate your time and review. We are very sorry to found our services not up to your satisfaction level. We would like to assure you that we take steps to improve on it. We are committed to provide our guests with the highest quality of service which keeps us motivated and helps us in serving our best. We will surely look forward for next visit and ensuring you to make your stay very delightful & memorable. Thank you for your review. Regards, Hotel Clarks Avadh, Lucknow

4/10 - 별로예요

akn 님, usa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unclean washroom. Lazy service. Just tolerable
Dirty wastoom. Lazy service. No welcome drink as promised. Just tolerable food. Torn carpets. May be a 2 star at most
답변 제공: Rev. & Reserv. Dept. 님, 2017년 3월 20일
Dear Guest, Greetings of the day!! It was a pleasure to have you stay with us during your visit in Hotel Clark's Avadh Lucknow and we sincerely appreciate your time and review. We are very sorry to found our services not up to your satisfaction level we will surely look forward for next visit and ensuring you to make your stay very delightful & memorable. We would like to assure you that we take steps to improve on it. We are committed to provide our guests with the highest quality of service which helps us in serving our best. Thank you for your review. Regards, Hotel Clarks Avadh, Lucknow.

10/10 - 훌륭해요

Karamello 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great 5 night stay
As expected, it was a clean, comfortable and pleasant stay. No real complaints here except that the wifi password only allows 2 connections. It was a hassle to keep ringing them to create another account. Most couples would need wifi on at least three devices (i.e. mobile phones each + a tablet/laptop).
답변 제공: Revenue Executive, Hotel Clarks Avadh, Lucknow 님, 2017년 3월 8일
Dear Guest, Greetings Of the day!!! It was a pleasure to have you stay with us during your visit to Lucknow and we sincerely appreciate your time and review. We are delighted to found our service and product to your satisfaction and would like to assure you by addressing your valuable suggestion. Thank you for your recognition. Regards

8/10 - 좋아요

Shailendra

좋아요: 직원 및 서비스, 객실의 편안함
Dear Guest, Greetings Of the day!!! It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are delighted to found our service and product to your satisfaction and also will look forward for your valuable suggestions. Thank you for your recognition. Regards, Hotel Clarks Avadh, Lucknow

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and in the heart of the city
Good hotel at a perfect location.
Dear Guest, Greetings Of the day!!! It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are delighted to found our service and product to your satisfaction and also will look forward for your valuable suggestions. Thank you for your recognition. Regards, Hotel Clarks Avadh, Lucknow

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
old is gold
it was anice hotel to stay... staff here was very nice... value for money deal... would love to visit here again
Dear Guest, Greetings Of the day!!! It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are delighted to found our service and product to your satisfaction and also will look forward for your valuable suggestions & next stay. Thank you for your recognition. Regards, Hotel Clarks Avadh, Lucknow

8/10 - 좋아요

Rachna 님, IIT Kanpur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay at Clarks
It was very comfortable
Dear Guest, Greetings Of the day!!! It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are delighted to found our service and product to your satisfaction and also will look forward for your valuable suggestions & next stay. Thank you for your recognition. Regards, Hotel Clarks Avadh, Lucknow

8/10 - 좋아요

Canadian teache

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Safe, friendly with excellent service.
As three female teachers working in Lucknow for one week, we were extremely pleased with this hotel. The service was efficient isn't and friendly, the rooms clean and comfortable and the restaurants both served delicious food. We do not hesitate to recommend the Clarks Avadh.
답변 제공: Reservations 님, 2017년 3월 15일
Dear Guest, Greetings Of the day!!! It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are delighted to found our service and product to your satisfaction and also will look forward for your valuable suggestions & next stay. Thank you for your recognition. Regards, Hotel Clarks Avadh, Lucknow

6/10 - 괜찮아요

Sanjay

좋아요: 청결 상태
OK Hotel
Wi fi could not be accessed any time during stay.
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

Richard 님, UK

Nice hotel convenient to tourist sites.
Comfortable room. Good room service and v helpful staff.
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Hassling check in. Phone in the room did not work.
Staff was very dry & not courteous except the concierge manager
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We apologies to found our service and product not up to your satisfaction. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

8/10 - 좋아요

vishnu 님, mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good business hotel - breakfast should have been included in the rate
답변 제공: HOTEL MANAGER 님, 2021년 9월 9일
Dear Guest, It was a pleasure to have you stay with us during your visit in Hotel Clarks Avadh Lucknow and we sincerely appreciate your time and review. We are committed to providing our guests with the highest quality of service which keeps us motivated and helps us in serving our best. Looking forward your next visit with us. Thank you for your recognition.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
Very rude reception staff.
Staff at reception are rude and unhelpful in every respect. Other staff are quite nice. The rooms are OK, but my mattress was crushed in the middle, and the phone in the hall for the maid staff rang way too much disturbing all nearby rooms. There are better hotels in town.
답변 제공: Revenue Executive. 님, 2016년 3월 28일
Dear Sir, Thank you very much for your valuable feedback. We are very sorry for inconvenience. We would like to apologise and assure you that we'll improve in the respective field.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Revenue Executive 님, 2016년 5월 28일
Dear Guest, Thank you so much for your valuable feedback.

6/10 - 괜찮아요

SHANKAR 님, Pune

YOU DONT HAVE TO RECONFIRM YOUR RESERVATION !!!
Very disappointing and frustrating time during check in after long journey over multiple sector since hotel claimed to have had no information about the booking. Still not sure who is responsible HOTELS.COM or Hotel itself. As usual could not get through HOTELS.Com customer care on phone for support
답변 제공: Revenue Executive 님, 2016년 5월 28일
Dear Sir, Thank you very much for your valuable feedback. We are very sorry for inconvenience And would like to apologise for long wait. We want to inform you that it was a system issue. But we are improving on this matter.

8/10 - 좋아요

Rachana 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Caring for special needs travellers
It was nice and they had all the special assistance for a wheelchair patient in place
답변 제공: Revenue Executive 님, 2016년 5월 28일
Dear Ma'm, Thank you very much for your valuable feedback. It helps us to improve our services.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Underwhelmed
This is an old building and it is showing its age. We were told that the room was upgraded. In spite of that the first impression was less than overwhelming. The staff were friendly and courteous. However, sweeping the dining room during breakfast is not acceptable. Wedding and other celebrations make the nights noisy. All in all, the condition of the property and some of the house keeping practices are inconsistent with what one expects from a highly rated property.
답변 제공: Revenue Executive 님, 2016년 5월 28일
Dear Sir/ Ma'm, Thanks you so much for your valuable feedback. We would like to apologise for the inconvenience and we would like to assure you that as per your feedback we'll improve on it.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our jewelry was stolen. And the hotel staff was completely useless other than to keep on insisting that we have it misplaced. the in room phone would not work and could not dial out.
답변 제공: Revenue Executive 님, 2016년 3월 29일
Dear Sir/ Ma'm, Thank you very much for your valuable feedback. We are very sorry for your loss and would like to apologise the inconvenience faced But would like to inform you that we provide Safe Locker in the cupboard of each and every room. We consider every thing and every guest so much valuable. Along with that we assure you that we'll improve on it.

6/10 - 괜찮아요

Santosh 님, Mumbai

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Can be better
The hotel is a bit dated and is probably iving in its past glory. Its at best a 3 star. The staff are nodt very helpful and it lools like the entire place needs a makeover.
답변 제공: Revenue Executive 님, 2016년 5월 28일
Dear Sir, Thank you very much for your valuable feedback. We would like to apologise for inconvenience faced. And would like to inform you that we are renovating our hotel in phases and Would like to assure you that we'll improve on it.

8/10 - 좋아요

Rohit 님, New delhi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clarks avadh, service and complaints taken with a
The room was overly heated and the air con was just not working , apparently the room temperature cannot be individually controlled. We had to keep the windows open for comfort , the outside temperatures was appx 4degrees centigrade. The falknuma restaurent that is on th 9 th floor after closing makes a racket for the next 2. -3 hrs every day, i would presume this is when the staf cleans up and shifts furniture etc. this is all done at 1130pm to 1 am, no complaints seem to work, the manager takes everything with a smile. Kind a disturbing !!!!!!!!
답변 제공: Revenue Executive 님, 2016년 5월 28일
Dear Sir, Thank you very much for your valuable feedback. We would like to apologise for the inconvenience faced by you. We would assure you that we'll improve on it.