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Grand Hotel Villa Castagnola

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Lakeside sanctuary with artful gardens

Manicured gardens with artwork create a breathtaking backdrop to Lake Lugano's views. Guests unwind in the stunning spa before visiting the property's three restaurants. The indoor pool and private lido offer serene relaxation spaces amid the historic villa's elegant charm.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩1,024,548
₩1,081,463 total
includes taxes & fees
Jun 11 - Jun 12

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₩304,514 total
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 120 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Covered valet parking fee: CHF 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses some geothermal energy; some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May
Parking height restrictions apply
Children under 13 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Frequently asked questions

Does Grand Hotel Villa Castagnola have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hotel Villa Castagnola?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Villa Castagnola on Jun 11, 2026 start from ₩1,024,548, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Villa Castagnola pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CHF 20 per day. Valet parking is available for CHF 30 per day. Limited spots are available.

What time is check-in at Grand Hotel Villa Castagnola?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Grand Hotel Villa Castagnola?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Hotel Villa Castagnola located?

Located in Cassarate, this luxury hotel is within 1 mi (2 km) of Parco Ciani, Palazzo dei Congressi, and Lake Lugano. LAC Lugano Arte e Cultura and Monte San Salvatore are also within 6 mi (10 km). Lugano Funicular Station is 28 minutes by foot and Lugano Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 316 out of 398 reviews
Rating 8 - Good. 61 out of 398 reviews
Rating 6 - Okay. 14 out of 398 reviews
Rating 4 - Poor. 5 out of 398 reviews
Rating 2 - Terrible. 2 out of 398 reviews

Reviews

Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with top notch staff. Nightly piano player was really nice.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Avo

Liked: Cleanliness, property conditions & facilities
It was a beautiful hotel with a lot of history. Very traditional, look with many amenities and great restaurant. The views from the room of Lake Lugano were breathtaking. I would strongly suggest this hotel if you’re staying in Lugano.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

tuluh

Liked: Amenities, property conditions & facilities
Great hotel and very courteous and friendly staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous property! Received an upgrade to a corner suite which was not only large but had spectacular lake views. Felt like royalty. Dined at Le Relais where both the food and service were excellent. The hotel is adjacent to a funicular and an easy walk to town. The staff are wonderful. A truly fantastic stay. Highly recommended!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice classic hotel with very nice amenities
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and old school classy but at the same time relaxed and friendly. Stunning garden and great facilities. Very good breakfast nice eating areas both indoor and outdoor.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous Hotel

Great staff, great food, beautiful hotel, and prime location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The most exquisite hotel experience my husband and I have ever had. The staff went above and beyond, the grounds are impeccable, the lake views immaculate, and the amenities fantastic. We will definitely be back to beautiful Villa Castagnola.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Barbara Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities

Noisy Room location

While the location and the service/staff are amazing, they gave us a room on first floor over the restaurant where the piano/mouse was annoying and the pets friendliness was also loud due to a dog constantly barking.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
World class service… from the moment, I walked on the property to the moment I left. I felt well cared for.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Hansjürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Toni

Liked: Amenities
Friendly and professional staff and an easy check-in.
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful stay here. The location is perfect, and we had a wonderful room with the most incredible view, no complaints at all. My only complaint was the food at the breakfast buffet, it was really nothing special, locked, originality, and somewhere homemade options.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Dr.Maria

Liked: Cleanliness
View was great besides everything 🙏💚💫✨
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undoubtably the best hotel I have ever stayed at. So beautiful, the staff were amazing so kind and helpful. It was my birthday and they sent chocolates to my room and gifted our group free cocktails before dinner. I was very touched. Would Highly recommend a visit there if staying in Lugano.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful service! We will definitely come back!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Lugano

Excellent hotel, old classic style, very comfortable and spacious room, good quality beds and beddings. We stayed in the double room with balcony, room looks like a junior suite, had 2 bathrooms. Hotel has a wonderful garden, perfect location , on the lake and not very far from center.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant and lovely experience. Certainly the staff was our greatest reason for the smiles and the memories
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spa facilities and a large indoor pool. Many rooms have balconies overlooking lake Lugano. Easy bus ride to downtown. Staff was always friendly and helpful.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Gianni

Lovely experience

Wonderful old style hotel in a good location and with impeccable service. Great breakfast and lunch restaurant and a lovely bar. Very specious and comfortable room with lake and garden views. I would strongly recommend it.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service we have ever had! Cheerful staff that take pride in their service.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Dr.Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is the best literally part heaven. Staffs were so helpful and polite. Hundred percent 💯 i am coming back there soon.🙏💜💋
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by this property. Absolutely every detail has been thought of. From the moment you walk in the door, you are taken by the beautiful decor and the lovely family that own and manage the property. This place is special and truly one of a kind. The spa is absolutely stunning. I can’t wait to go back, truly a hidden gem.
Stayed 2 nights in Aug 2024