루라 빌룻 호텔 검색: 지금 예약 가능한 인기 숙소

“Staff are friendly n helpful ”

“다 좋은데 관리는 좀 안되네요”

“아름다운풍경 신선한공기 친절한 직원들”

“Place is clean , except the aircon do not seem to have heaters”

“It was a good experience.”

“we enjoyed a lot.”

“No toilet paper. Unit has moldy air conditioning units. Couldn’t sleep in bedroom. Checkin process was terrible. Self checkin which took 45 minutes”

“the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.”

“Not super impressed with the hotel itself. Location obviously super nice but hotel very run down, built in a 70’s style and never upgraded. Lot of damage from plenty of fungus and mold on walls and in bedrooms. 24 hours without wifi and only cold water. Maybe self inflicted as there apparently is a water heater per room but I have never experienced an in-room water heater so did not have the experience to look for it. I do not think I will come here again”

“Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

“Nice location ”

“The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable. After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction. We also contacted Expedia for assistance, but were...

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”

“There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes”