My stay was overall okay. For being a Radisson Blu, I thought the service was lacking. One night I tried to call for room service; I tried to call 5 times over the course of 10 minutes, both the OneTouch button and the general front desk, and no one picked up. Checking out, as well, was a dreadful process. It took 30 minutes to pay my bill. Hotel is comfortable, food was great, but the service - ouf.