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“Arrived late was very surprised on the standard of the room ”

“Chalet dated but very clean and well equipt. Fabulous location and we sat outside on the decking frequently. Very close to a main trainline into London but we knew this as visiting friends having previously lived in Broxbourne. Didn't bother us. Sofa not comfortable to sit & enjoy TV. Very hard. Only other negative was the twin beds. Despite the mattress toppers, the springs in the mattresses have gone. They do need replacing. Sadly we had an uncomfortable few nights sleep! ”

“I didn't receive any instructions for self check in until I called the letting agent. The property is dark and dingy. It smelled damp and was cluttered with unnecessary furniture (large sofa foot stool, 4 armchairs, 4chairs, fridge freezer & non working fridge, for a double room). The decor is very worn with signs of damage. The carpets are stained. The external area was very overgrown with weeds. The TV remote didn't work and there was no TV ariel connected. The undercounter lights flashed on...

“Stayed at Little Trees because we were visiting elderly parents who live nearby. Nice peaceful location. The place was spotless. Everything was provided - towels, shampoo, shower gel, bread, butter, milk etc. couldn’t have asked for more. Would definitely stay again. Bed a little low and soft for me but actually slept really well. ”

“Arrived late was very surprised on the standard of the room ”