Dear Value Guest, Warm greetings from MGM MACAU! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Casey Cheah Guest Experience Manager

Dear SEUNG HOON, Warm greetings from MGM MACAU! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Casey Cheah Guest Experience Manager

Dear JUNGHYON, Warm greetings from MGM MACAU! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Casey Cheah Guest Experience Manager

Dear Valued Guest, Warm greetings from MGM MACAU! It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours. We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share your thoughts, and I look forward to passing along your compliments to our team members. Your experience means a lot to me and to the entire team. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager

Dear Sungil, Warm greetings from MGM MACAU! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Casey Cheah Guest Experience Manager

It is always a pleasure to receive positive feedback from our guests, particularly when it is as positive as your experience was. In future, we shall continue to maintain the high standard of our service. If you have a chance, please ask for myself or the manager on duty upon your next visit so that we may thank you personally. Thank you again for your kindest comments and patronage. We very much look forward to serving you again soon.

It is always a pleasure to receive positive feedback from our guests, particularly when it is as positive as your experience was. In future, we shall continue to maintain the high standard of our service. If you have a chance, please ask for myself or the manager on duty upon your next visit so that we may thank you personally. Thank you again for your kindest comments and patronage. We very much look forward to serving you again soon.

Dear Yam Kit Desmond,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.

Dear Tim,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards,

Dear ip,Warm greetings from MGM!Thank you for staying with us. We are pleased to hear that you enjoyed your stay and it is truly a delight to receive positive feedback from you. We appreciate it very much.We strive every day to Make Great Moments for our guests which make your review very important to us. Thank you for taking the time to share your experience with us. Your pleasant journey means a lot to the entire team.Thank you again for your kind comments and visit. We look forward to serving you again soon.Best regards

Dear Tenny,Warm greetings from MGM!It is always a pleasure to receive positive feedback from our guests, particularly when they describe an experience like yours.We strive every day to Make Great Moments for our guests, which is why your comments are so meaningful for us to receive. Thank you for taking the time to share with us. Your experience means a lot to us and the entire team.We appreciate your kind comments and hope to serve you again soon.Best regards,

親愛的 Hoi Man：感謝您選擇入住美高梅並與我們分享您的入住體驗！您的滿意是對我們最大的支持與鼓勵，也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。期待下次能夠為您提供更加優質體貼的服務，祝您生活愉快！

親愛的 SIU WAI ：感謝您選擇入住美高梅並與我們分享您的入住體驗！您的滿意是對我們最大的支援與鼓勵，也是我們進步的動力。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。期待下次能夠為您提供更加優質體貼的服務，祝您生活愉快！

亲爱的 Anonymous , 感謝您選擇入住美高梅，並與我們分享您的入住體驗。您的寶貴意見我們已經收到並轉至相關部門，以進一步改善與優化我們的工作。美高梅希望您的“美”一次旅程都稱心如意，未來的“美”一天都幸福順遂。 由衷的期待您再次光臨美高梅，體驗我們的改善與優化。期待下一次能夠為您提供更加優質的服務，祝您生活愉快！ 客戶服務部 謹啟

亲爱的 Anonymous： 感谢您选择入住美高梅并与我们分享您的入住体验！您的满意是对我们最大的支持与鼓励，也是我们进步的动力。美高梅希望您的“美”一次旅程都称心如意，未来的“美”一天都幸福顺遂。 期待下次能够为您提供更加优质体贴的服务，祝您生活愉快！

親愛的 Kim Ming, 謹代表美高梅向您致意！ 我們一向重視住客的寶貴意見，特別當住客分享的愉快的住宿體驗時，我們尤其鼓舞。 美高梅致力為您締造璀璨時刻，因此您的意見對我們意義重大。感謝您向我們分享是次住宿的感受，我們將向團隊轉達您的讚賞。住客的稱讚，正是我們進步的動力。 再次多謝您的意見和讚賞，期待不久將來可再為您服務。 謝雪茵 客戶關係部 謹啟

Dear Randy, Warm greetings from MGM MACAU! Thank you for choosing us for your recent stay. First of all, we would like to apologize for the unpleasant experienced you have encountered during your arrival via our shuttle bus. Our staff could be more pro-active and offer you luggage assistance. Please rest assured that the highlighted issue was immediately addressed by the management and specialist team of our hotel. We genuinely appreciate the constructive feedback you’ve provided. Thoughtful takeaways such as yours are extremely helpful and important to us in our efforts to Make Great Moments for our valuable guests. Thanks again for your kind comments and patronage. We very much hope to serve you again soon. Best regards Casey Cheah Guest Experience Manager