6/10 - ๊ด์ฐฎ์์
Shay
2025๋
8์ 4์ผ
์ข์์: ์ฒญ๊ฒฐ ์ํ, ์๋ฐ ์์ค ์ํ ๋ฐ ์์ค
๋ณ๋ก์์: ์ง์ ๋ฐ ์๋น์ค
We were disappointed with our stay at this resort. While the staff were friendly and kind, there simply werenโt enough of them to deliver the level of service expected from a five-star property. The buffet food was consistently lukewarm and lacked quality. Accessing the ร la carte restaurants was nearly impossible, as reservations were always booked.
We did experience an issue with our room, which was eventually resolved, and the Wi-Fi was spotty throughout our stay. We had upgraded to the Preferred Club, but in our opinion, it wasnโt worth the additional cost. Aside from a separate lounge with self-serve drinks and snacks and a private check-in area, we didnโt notice any real added benefitsโespecially since the regular check-in wasnโt busy when we arrived.
On a positive note, the resort itself is beautiful. The rooms were stunning, and the surrounding grounds were truly picturesque. That said, for the price point, we expected a much higher standard of service and overall experience. Thereโs definitely room for improvement.
Shay
2025๋
7์์ 7๋ฐ ์๋ฐํจ
