"This hotel doesn't have AC in the humid close to 100 degree Mactan weather. Worse, hotel staff lied about it. Later they claimed that's an environmentally friendly energy saving measure. However, in between they sent maintenance to the room who claimed that everything worked well and room will be cold in 30 min. Keep in mind this is a small 200 sf room with a smaller than queen sized bed. All curtains are closed due to heat of the sun, so you're basically cooking in tiny dark room. 90%+ of customers seemed to be from other Asian countries who are used to the heat. If you're from a western coutry and expect working AC, avoid this place like a plague. It took a 3 hour fight to cancel our registration. Then they said it is cancelled but refused to provide paperwork to prove it. It was another 45 min fight to get a proof of cancellation that I will need to submit to Orbitz to receive money back. If there were a negative rating, I would have chosen that. Worse hotel in Mactan.
We ended up booking a walk-in in the Mercure next door. Much better at similar price point. However, room and bed were tiny. But we got ocean view and working AC. Bottom line, if you want to enjoy your stay in Mactan get ready to pay Shangri-LA or Sheraton prices. Beach is nice but tiny and the entire city is basically Newton Street with a Starbucks, McDonalds, 2 x 7/11s and 3 bars. Not much else. 1 night was perfect."
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