Stayed here for 5 days and really enjoyed it. The hotel is beautiful, very close to the museum triangle and literary quarter, quick walk to Plaza Mayor and centre, and Retiro Park.
Rooms are spacious, though I found the layout a bit odd for mine as the sink and vanity was right as you enter the room and separate from the bathroom. Room amenities are excellent! Shampoo, conditioner, body wash, toothbrush and toothpaste kit, glass container has cotton pads, shower cap and Q tips. There is even a handheld steamer in the closet drawer, very convenient! Three complimentary bottles of water that are replenished when you opt for turndown, minibar and fridge has lots of options, and coffee machine.
The library, gym and pool are all on the main floor which you pass to get to the elevator. Loved using the pool to cool down during the afternoon. There is a sauna and steam room as well, all amenities were clean and well maintained. Breakfast buffet had lots of good options and you get one free item from the menu if included with your room eg. Eggs benny, waffles, omelette.
Staff are all super friendly and helpful. Breakfast team is quick to get your food order, coffee, clear plates. Front house team was really nice, I needed help with getting a few things (adapter broke and needed new one) and they were very accomodating.
Had a great stay in Madrid and with this hotel, can highly recommend!
