Hyatt Centric Gran Via Madrid

5.0 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Hyatt Centric Gran Via Madrid, in the heart of the city, offers travelers a convenient base with international cuisine and drinks. Guests can relax on the rooftop terrace or use the 24-hour gym. Multilingual staff and nearby shopping enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
The current price is ₩393,937
₩433,331 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 24 of 24 rooms

Room, 1 King Bed (Gran Via View)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Designer toiletries
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Designer toiletries
Separate bathtub and shower
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Designer toiletries
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Designer toiletries
Hair dryer
Minibar
  • Sleeps 3
  • 1 King Bed

Suite (Gran Via)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Private bathroom
Designer toiletries
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Fenix)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Separate bedroom
Private bathroom
Designer toiletries
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Terrace Gran Via View

  • Sleeps 2

Junior Suite Non smoking

  • Sleeps 2

Double Room With Two Double Beds

  • Sleeps 2

Executive Suite Non smoking

  • Sleeps 3

Terrace Suite Non smoking

  • Sleeps 2

Twin Room Non smoking

  • Sleeps 2

King Room with Gran Via View Non smoking

  • Sleeps 2

King Room with Balcony

  • Sleeps 2

One King Bed

  • Sleeps 2

Family Room

  • Sleeps 4

Junior Suite Gran Via View

  • Sleeps 2

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
Gran Via 31, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Plaza de Callao - 3 min walk - 0.3 km
  • Calle de Alcalá - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Torres Bermejas - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪La Quintina - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hyatt Centric Gran Via Madrid provides a terrace, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Hielo y Carbon, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), tour/ticket assistance, and meeting rooms
  • Smoke-free premises, multilingual staff, and a front-desk safe
  • Concierge services, a water dispenser, and an elevator
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 159 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is Hyatt Centric Gran Via Madrid pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Nov 23, 2025 start from ₩393,937, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Gran Via Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Centric Gran Via Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station and Gran Via Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1000 reviews
Rating 8 - Good. 141 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , clean , very nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is central to Sol, Plaza España. Beautiful, luxury hotel with great staff, service. Fantastic rooftop terrace tapas bar and amazing restaurant with wonderful views of the Gran Via.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean property and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Decent rooms walking distance to all the shops
Stayed 2 nights in Sep 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything very convenient very walkable to center,plaza mayor,puerta del sol and royal palace
Stayed 2 nights in Oct 2025

10/10 Excellent

Lulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Ubah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with excellent staff and great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Oct 2025

10/10 Excellent

rodrigo j pastor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! John made us lattes in the morning and sangria at night. I would stay here again if traveling to Madrid!
Stayed 3 nights in Sep 2025

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, convenient location, lovely rooms
Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
reception staff rude , food excellent, restaurant staff super
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, beautiful property
Stayed 4 nights in Jul 2025

10/10 Excellent

Gulshandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location if you are in for a few days for a quick Madrid getaway. The location is perfect for staying in a lively area close to few main attractions in Madrid. Our room had a view of the Gran Via which keeps you connected with the heart of Madrid. That does come with the sounds of sirens from the road but otherwise the room is quiet, clean and decent amenities. The terrace has good view, food and vibes. The staff was courteous and friendly. Def recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent in every way! Would definitely stay again and recommend to others!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jenry

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria Sol

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel to stay in Madrid and enjoy the city walking distance to everything!
Stayed 6 nights in Jun 2025

10/10 Excellent

Maria Sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to visit Madrid I will recommend for your visit!
Stayed 2 nights in Jun 2025

8/10 Good

Anurisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious comfortable rooma
Stayed 1 night in May 2025

10/10 Excellent

Luzmey

Liked: Cleanliness, staff & service, property conditions & facilities
I love how convenient it is
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2025

4/10 Poor

mario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and bathrooms not clean. Only one elevator working. This hotel doesn’t worth the money they ask for. Is not a 5 stars
Stayed 4 nights in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

FAHAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel and area
Stayed 6 nights in Apr 2025