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Hyatt Centric Gran Via Madrid

5.0 star property
International flavors at Hielo y Carbon restaurant and two bars await at this Madrid retreat, steps from Puerta del Sol's nightlife and Plaza Mayor

Choose dates to view prices

Hyatt Centric Gran Via Madrid, in the heart of the city, offers travelers a convenient base with international cuisine and drinks. Guests can relax on the rooftop terrace or use the 24-hour gym. Multilingual staff and nearby shopping enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ₩341,114
₩375,225 total
includes taxes & fees
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Gran Via View)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace (Grand Via View)

Room, 1 King Bed, Terrace (Grand Via View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Designer toiletries
Spring water bathtub
Hair dryer
  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Grand Via View)

Junior Suite (Grand Via View) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Gran Via)

Suite (Gran Via) | Premium bedding, minibar, in-room safe, desk

Suite (Gran Via)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Designer toiletries
Rainfall showerhead
Private bathroom
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Fenix)

Suite (Fenix) | Premium bedding, minibar, in-room safe, desk

Suite (Fenix)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Premium bedding
Designer toiletries
Private bathroom
Hair dryer
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Gran Via View

Premium bedding, minibar, in-room safe, desk

King Terrace Gran Via View

  • Sleeps 2

View all photos for Junior Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite Non smoking

  • Sleeps 2

View all photos for Double Room With Two Double Beds

Premium bedding, minibar, in-room safe, desk

Double Room With Two Double Beds

  • Sleeps 2

View all photos for Executive Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite Non smoking

  • Sleeps 3

View all photos for Terrace Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Terrace Suite Non smoking

  • Sleeps 2

View all photos for Twin Room Non smoking

Premium bedding, minibar, in-room safe, desk

Twin Room Non smoking

  • Sleeps 2

View all photos for King Room with Gran Via View Non smoking

Premium bedding, minibar, in-room safe, desk

King Room with Gran Via View Non smoking

  • Sleeps 2

View all photos for King Room with Balcony

Premium bedding, minibar, in-room safe, desk

King Room with Balcony

  • Sleeps 2

View all photos for One King Bed

Premium bedding, minibar, in-room safe, desk

One King Bed

  • Sleeps 2

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Junior Suite Gran Via View

Premium bedding, minibar, in-room safe, desk

Junior Suite Gran Via View

  • Sleeps 2

View all photos for Premium King Room

Premium bedding, minibar, in-room safe, desk

Premium King Room

  • Sleeps 2

View all photos for Executive Suite Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite Non Smoking

  • Sleeps 3

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About the neighborhood

Madrid Centro, a neighborhood in Madrid with great shopping, is home to Hyatt Centric Gran Via Madrid. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Gran Via 31, Madrid, Madrid, 28013

What's nearby

  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    1 min walk - 0.1 km
  • Plaza de Callao
    Plaza de Callao
    3 min walk - 0.3 km
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    5 min walk - 0.5 km
  • Plaza de Espana featuring a square or plaza, outdoor art and a monument
    Plaza de España - Princesa
    6 min walk - 0.6 km
  • Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture
    Plaza Mayor
    8 min walk - 0.7 km

Getting around

  • Callao Station
    2 min walk
  • Madrid Recoletos Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    20 min drive

Restaurants

  • El Jardín de Diana
    1 min walk
  • Starbucks
    1 min walk
  • Burger King
    2 min walk
  • Torres Bermejas
    1 min walk
  • La Quintina
    1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hyatt Centric Gran Via Madrid provides a terrace, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Hielo y Carbon, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), multilingual staff, and an elevator
  • Laundry services, luggage storage, and meeting rooms
  • A 24-hour front desk, a water dispenser, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 159 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is Hyatt Centric Gran Via Madrid pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Mar 15, 2026 start from ₩341,114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Gran Via Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Centric Gran Via Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station and Gran Via Station are within a 5-minute walk.

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Reviews

Hyatt Centric Gran Via Madrid Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 800 out of 1002 reviews
Rating 8 - Good. 134 out of 1002 reviews
Rating 6 - Okay. 36 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
amazing staff, bountiful & delicious breakfast, clean rooms, great service all around - would definitely come back!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean hotel located right in the city center. It's a great place to experience the charm of a traditional Spanish-style building. The view was beautiful, and there were plenty of shops and nice restaurants nearby."
Stayed 1 night in Dec 2025

10/10 Excellent

Yudit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. Also the staff was always attentive and ready to help.
Stayed 5 nights in Dec 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2025

10/10 Excellent

Ubah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with excellent staff and great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Decent rooms walking distance to all the shops
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is central to Sol, Plaza España. Beautiful, luxury hotel with great staff, service. Fantastic rooftop terrace tapas bar and amazing restaurant with wonderful views of the Gran Via.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, convenient location, lovely rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Jenry

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, beautiful property
Stayed 4 nights in Jul 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, room comfort
Amazing location, great rooms and breakfast
Stayed 1 night in Dec 2024

8/10 Good

Anurisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious comfortable rooma
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
reception staff rude , food excellent, restaurant staff super
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, superb staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaliye

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is at a perfect location to see all the sights.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place we have stayed at in Spain! Staff is polite and helpful, building and rooms are clean and it is very central and we felt very safe.
Stayed 2 nights in May 2025

10/10 Excellent

Gulshandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location if you are in for a few days for a quick Madrid getaway. The location is perfect for staying in a lively area close to few main attractions in Madrid. Our room had a view of the Gran Via which keeps you connected with the heart of Madrid. That does come with the sounds of sirens from the road but otherwise the room is quiet, clean and decent amenities. The terrace has good view, food and vibes. The staff was courteous and friendly. Def recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

diango

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff and location
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice balcony, and in the heart of the Gran Via shopping area. Helpful and friendly staff. Problem: From about 10 PM to 2 AM, there was night club kind of noise in our room. And then about midnight, it sounded like someone was moving furniture next door or in the restaurant above us. We were on the 9th floor and the restaurant is on the 10th floor. This noise was 3 nights in a row so I think it was coming from the restaurant.
Stayed 3 nights in Nov 2025

10/10 Excellent

sunory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel .. super nice staff .. very helpful ..
Stayed 5 nights in Nov 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and convinience.
Stayed 1 night in Apr 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & location
Stayed 3 nights in Nov 2024

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, super clean, and the staff were incredibly friendly. The rooftop was absolutely beautiful — great views and atmosphere. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Silva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located near to everything.
Stayed 6 nights in Nov 2024