Dear Sangyeol,Thank you so much for your feedback! We're so happy that you enjoyed a few days in our hotel and our beautiful city, we hope you took advantage of our privileged location to savor everything Madrid has to offer. We would be glad to welcome you again!Kind regardsLaura Rodriguez - Experience Manager.

Dear Anna,Thank you very much for your kind comments and wonderful review after your stay at Petit Palace Plaza de la Reina. It's a pleasure for us to see that your days with us went amazing and that you got to enjoy our beautiful city.We would be grateful to welcome you again in the future.Kind regards,Laura Rodriguez - Experience Manager.

Dear Bomi, Thank you for choosing Petit Palace Puerta del Sol and for sharing your great experience! We are very happy to see that you have enjoyed your stay in Madrid and that we have contributed to make your trip satisfactory. We look forward to welcoming you back at any time. Best regards,Isabel CavaExperience ManagerPetit Palace Puerta del Sol

Dear Sang Yong, First of all I would like to thank you for trusting Petit Palace Puerta del Sol during your stay in Madrid and for sharing your review. It makes us very happy to see and verify that you enjoyed your trip and that we have contributed to make your stay fantastic. We look forward to welcoming you again soon. Best regards, Isabel CavaExperience ManagerPetit Palace Puerta del Sol

Dear Kang, Thank you for sharing your experience and thank you for the great review. We really hope to see you again. Best regards, Isabel CavaExperience Manager

친애하는 손님, 먼저 마드리드에 머무는 동안 저희를 선택해 주셔서 감사합니다. 우리는 당신이 훌륭한 경험을했다는 것을 알게되어 기쁩니다. 우리는 고객의 의견을 아는 것이 매우 중요하기 때문에 그것을 공유해 주셔서 감사합니다. 우리는 질문에 대한 귀하의 처분에 남아 있습니다, 우리는 당신을 다시 호스트하게되어 기쁩니다. 모두 제일 좋다. 노엘 클레멘테. 경험 관리자

Dear MOONGYU , Thank you very much for your excellent evaluation. We are happy to hear that she has enjoyed her stay with us. Looking forward to welcoming you again very soon, receive a warm greeting from the entire Petit Palace Puerta del Sol team Sincerely, Noelia- Experience Manager

Dear guest, first of all, many thanks for sharing yor experience with us. We would like to translate our sincere apologizes because it is evident that you haven´t enjoyed your stay, we are going to revise our soundproofing but we would like to remind you that we are at reception 24 hours to assist in what you need. We have some interior romos that they could be ideal for you. We hope that in the future you decide to give us another opportunity. Kind regards

Dear guest, many thanks for sharing your great comments! We are so glad to know that you have enjoyed your stay in our hotel, we Will share all your comments with our staff who Will be very happy to read your words. We hope that you come back soon. Best regards

Dear Jung Seop, many thanks for your great score. We are happy to know that you have enjoyed your stay and we hope that you come back son. Kind regards

Dear Jinwoo, many thanks for your comments! We are glad to know that you have enjoyed your stay and we translate our sincere apologizes about the issue in your room because it is something punctual. We hope that you decide to come back. Best regards

Dear guest, first of all, many thanks for your comments! We are so happy to know that you have enjoyed our location in the city centre and also the bathroom of our romos. We hope that you come back very son. Best regards

Dear Kyoung Lim, first of all, many thanks for leaving us your comments. My sincere apologices for the issues that you mentioned, we are going to revise our soundproofing to improve it and solve the inconveniences. We just remind you that we are 24 hours at reception at your disposal for all you could need. We hope that you decide to give us another opportunity in the future. Kind regards

Dear guest, many thanks for your comments. We are glad to know that you have enjoyed our breakfast and our beds. We hope that you will decide to come back in the future. Best regards

Dear guest, many thanks for taking a time to share your comments. We are happy to know that our staff and the room in general terms liked you. My sincere apologices about the noise that you mentioned, we are going to see how we can improve it. We hope that you decide to choose us again in the future. Best regards

Estimado cliente, gracias por su valoración. Nos alegra que haya pasado una bonita estancia con nosotros y esperamos que nos vuelva a visitar muy pronto. Reciba un cordial saludo

Dear SoonHwan, many thanks for your great comments! We are glad to know that you have enjoyed our location in the city centre, the best thing that you can tell about us it is that you will come back again! We hope that your next visit would be very son. Best regards

Dear guest, many thanks for your comments. We are very happy to know that you have enjoyed our cleaning service and also the terrace that you have in your room. We will double checked what you comment about the bed in order to solve it. We hope that you come back son. Best regards

Dear guest, many thanks for sharing your comments! We are very happy to know that you have enjoyed your stay in general terms. My sincere apologices about the wifi connection, we are going to revise it to improve our service. We hope that you Will give us another opportunity in the future. Kind regards

Dear guest, many tahnks for leaving your score! We hope that you come back very soon. Best regards

Dear guest, many thanks for your great review! We are very glad to know that you have enjoyed our location in the city centre and our cleaning service liked you too. We hope that you come back soon. Brest regards

Dear guest, many thanks for your great review! We are happy to know that you have enjoyed your stay and our complete breakfast. We hope that ou come back soon. Best regards

Dear Guest, many thanks for your comments. We are very glad to know you have enjoyed your stay. We hope that you come back son. Best regards

Dear Customer, Thank you very much for sharing your experience with us. We regret that your experience with us has not been good. We have different configurations of both interior and exterior rooms that we give under availability. However, we would have liked to have told you during your stay to change your room and that you would have had a much better stay. We hope that in the future they give us an opportunity. Best regards

Dear Guest, many thanks for sharing your experience. My sincere apologices about the noise, we are located in one of the most crowded streets in the city and then there are always a lot of people. We are happy to know that the rest of the details enjoyed you. We hope that you will give us another opportunity in the future. Best regards

Dear Minghao, many thanks for your score. We are happy to know that you have enjoyed your stay and we hope that you come back soon. Kind regards

Dear Guest, many thanks for your comments. We are very glad that you enjoyed your stay and we hope that you come back very soon. Kind regards

Dear Boram, many thanks for sharing your comments with us. My sincerely apologices about the noise. We are located in one of the most crowded streets in the city. We are 24 hours at your disposal for all you could need. We hope that you will give us an opportunity in the future. Kind regards

Dear Youngseung, many thanks for your great review! We are very happy to know that you enjoyed your stay and our location. We hope that you come back soon. Kind regards

친애하는 고객, 매우 긍정적 인 의견에 진심으로 감사드립니다. 우리는 당신이 우리와 함께 즐거웠 기 때문에 우리가 곧 우리를 다시 방문하기를 바랍니다. 따뜻한 인사를 나눈다. 레티시아 구티에레스 리셉션 헤드

친애하는 Youg 태 : 매우 당신의 결혼식 여행을 위해 우리의 호텔을 선택해 주셔서 감사하고 그들의 경험을 공유 할 수 있습니다. 우리 방은 우리가 여러 가지 크기를 알고, 미래의 상황을 위해 작은 것을 후회. 우리는 또 다른 기회에 다시 당신을 환영 희망과 더 큰 하나를 제공합니다. 주의 깊게

친애하는 손님; 평점이 높은 리뷰 주셔서 감사합니다. 앞으로도 다시 당신을 맞이하게되기를 바랍니다. Marta Hoyos | Hotel General Manager

Estimado Aldo,Gracias por sus comentarios tan positivos tras su estancia con nosotros en Petit Palace Chueca. Nos alegra saber que se han sentido a gusto y que la atención recibida por parte de todo el equipo del hotel haya hecho de su estancia una experiencia inigualable. Esperamos que nos visiten de nuevo muy pronto.Atentamente,

Dear Dale,Thank you very much for taking some minutes of your valuable time to share your experience and for rating us so well. We really appreciate your amazing feedback about your stay, and we hope that you enjoyed our hotel and our city in the best way possible. We're really happy that you enjoyed that the attention you received from our staff was unbeatable. We hope you visit us soon; we can't wait to have you back!Kind regards

Dear Richard,Thanks so much for your kind words and feedback after your stay with us. We're so happy you enjoyed your days in Madrid and Blanca could offer you the best service possible.We look forward welcoming you in the future.

Dear Dennis,Thank you so much for your feedback! We're so happy that you enjoyed a few days in our hotel and our beautiful city, we hope you took advantage of our privileged location to savor everything Madrid has to offer. We would be glad to welcome you again!

Estimado Kaoutar,Muchas gracias por dedicarnos unos minutos y hacernos llegar su magnífica valoración tras su estancia. Nos alegra que todo lo que ofrece el hotel haya sido de su agrado y hayan podido sacar el máximo provecho a su escapada a Madrid. Esperamos que vuelva a visitarnos muy pronto.

Dear Camille,Thank you so much for your review after your stay with us in Petit Palace Puerta del Sol. It's a pleasure to know that your days were fantastic.We hope you enjoyed our lovely city thanks to our location. We look forward welcoming you again.Kind regardsLaura Rodríguez - Experience Manager.

Dear Christopher,Thank you so much for letting us know how your stay with us went. We're thankful for your feedback because it helps us offer a better service to all our guests.Kind regards

Dear Carmen,What a pleasure to read your opinion towards us! Thank you very much for your feedback, we're so glad you enjoyed a few days in our beautiful city and that you loved everything Madrid has to offer.

Estimada Patricia Antonia,"Nos alegra mucho saber que está satisfecho con nuestra ubicación. Trabajamos arduamente para garantizar que nuestros huéspedes tengan acceso conveniente a todo lo que nuestra área tiene para ofrecer. Esperamos que disfrute al máximo de su estadía con nosotros. Gracias por su comentario positivo y esperamos verlo nuevamente pronto."Atentamente,

Dear Mamta,First of all, I woul like to sincerely thank you for taking the time to share your recent experience with us. It really makes us happy to know that our location met your expectations and that you got to enjoy all the lovely things we have near by. Looking forward to welcoming you again.

Estimada Reyna Guadalupe,Thank you for your feedback! We're glad to hear that you found our staff excellent in their service and disposition, despite any inconvenience you experienced with the elevator. We appreciate your kind words and hope to continue providing you with excellent service during your stay. Looking forward welcoming you.Kind regards,

Estimado Jorge Eduardo,Muchas gracias por hacernos llegar la valoración tras su estancia. Lamentamos mucho la molestia que el ruido pueda haber causado durante su estancia. Trabajamos constantemente para mantener un ambiente tranquilo y agradable para todos nuestros huéspedes. Agradecemos su comprensión y esperamos que pueda disfrutar de una estancia más tranquila en su próximo viaje en caso de que vuelva a visitarnos.Un saludo.Laura Rodriguez - Experience Manager.

Dear Yegor,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our convenient location, delicious breakfast, and helpful staff. We apologize for any inconvenience you experienced with the room amenities, such as the loud A/C, occasional bathroom smell, and demagnetizing card key. Your comments are valuable to us, and we'll address these issues promptly to ensure a more comfortable stay for future guests. We appreciate your recommendation and hope to welcome you back again soon!

Estimada Mariana,Le agradecemos mucho su comentario y nos alegra saber que disfrutó de nuestra excelente ubicación. Para futuras visitas, también ofrecemos alternativas de transporte y servicios para aquellos que no cuentan con vehículo. Esperamos tenerlo de vuelta pronto

Dear Camila,Thank you very much for taking some minutes of your valuable time to share your experience and for rating us so well. We really appreciate your high feedback about your stay, and we hope that you enjoyed our hotel and our city in the best way possible,

Dear Graham,Thanks for letting us know regarding your stay. I'm sorry to hear about your unpleasant experience. Your feedback is valuable, and I'll make sure to pass it along to our management team for review. We strive to provide comfortable and spacious accommodations for all our guests, and it's disappointing to hear that we fell short in your case. We'll investigate the issues you mentioned regarding the room's condition and pricing to ensure that we can address them effectively. Thank you for bringing this to our attention.Kind regardsAna Sanz - Host.

Estimado Jorge Eduardo,Muchas gracias por dedicarnos unos minutos y compartir su magnífica valoración y comentarios. Es un verdadero placer descubrir que disfrutó de unos días agradables y que nuestro desayuno junta con las recomendaciones brindadas y nuestra privilegiada ubicación hicieron de su estancia una experiencia memorable. Nos vemos pronto. Un saludo.Laura Rodríguez - Experience Manager.